Travel Insurance Reviews

Used SCTI for a trip to south america, where I got sick. Luckily the sum of expenses was pretty small (100 nzd) but it took one month for them to process and refund me the money. The whole process is a hassle, I had to sign papers, and mail them out. Nothing is done to make it easy for you. Luckily, i did this when I was back in NZ as it was nearing the end of my trip. But seriously, although SCTI was cheaper than Travel Insurance Direct, I will not use them again. Took way too long and too complicated with scanning, printing, mailing. Ridiculous. In the past I used TID, and everything was done electronically and refund was processed super quickly.

It was great to have insurance to cover any possibility of cancellation for travel to the West Coast but I am delighted to say I did not need to make a claim.
I am travelling to Europe later in the year so may use your service if I can get a good deal.

Holiday was incident free except we had to pay AUD$76 for doctors visit due to bowel infection.

This is our second time using TINZ.
Our first time required us to seek advice about an issue we had on holiday. Advice was forthcoming, and follow up calls were made seeking info on the condition of our ill companion. Based on customer service, I’d highly recommend them. As it turned out the cost of our medical bill was below the excess limit.

After comparing our quote to other insurances 1cover seemed to be the best value for money for the cover that we needed on our holiday.

It was unfortunate to be sick while travelling overseas. However, I knew I would be okay once I made it home safe because I bought travel insurance with 1Cover.

Didn’t need the insurance but was happy with the cover we had through 1cover. Will use them again for cruise around Japan in August

It’s easy to set up online and get your cover and an email at the end of the period in case you need to extend. I will use again. I never had an accident or got sick so have no idea if 1Cover are good or bad in that regard.

After many years of taking travel insurance with SCTI and no claims we have recently had to claim twice due to getting stranded by a snow storm and at Christmas having to change flights due to family medical emergency. SCTI were very fair and fast honouring our claims. Thanks SCTI!

On a recent trip I managed to cause some damage to the rental car we had and hadn’t taken out any car insurance with the company as the 1 cover policy had a rental car excess cover. Thank you! The claim process was basically just two emails and done! What a breeze, awesome service.

I have used this insurance company for travel insurance and have needed to extend my policy several times. This was made easy by a quick response to my needs. The cost of the product is much more user friendly than its competitors. I have not made a claim for anything yet. But if they make it as pain free as the service provided to me from overseas, then I will be more impressed.

The attention my original enquiry received was excellent the lady I spoke to was very obliging and informative.The one word of caution I would offer to all potential clients is do not limit / or another way of saying this is be stingy, in deciding on what cover to buy - I had some concerns on my last trip when I experienced a really heavy cold and really didn't feel like flying for 11 hours back to NZ on the last day - the problem was I took health cover only and the changes to my ticket would have been quite excessive - so I came home.This is the third time I have bought insurance from 1Cover and will certainly return when the need arises.