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Contact Us

Have a question about travel insurance? Our team is here to help. Free advice, whether you buy or not. We respond within 24-48 hours on business days.

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How to get in touch

Email us

Send us an email at info@comparetravelinsurance.co.nz and we'll get back to you within 24 hours.

Snail mail

Prefer an old school postcard? You can write to us at Compare Travel Insurance, Level 1, 332 Kent St, Sydney, 2000.

Business Hours

Our team are here 11-7.30pm Monday - Friday.

Before you contact us

1

Compare insurance guides

Read our helpful guides to help with your travel insurance questions

2

How our comparison works

Learn how we compare travel insurance and the results that you see

3

Customer Reviews

See what real travellers are saying about their travel insurer to help you decide who to buy with.

Get Answers

Frequently Asked Questions

How long will it take to get a response?

If you email us, we'll get back to you within 24 hours, sometimes sooner. You might wait a litte longer over the weekend.

Can I call you?

We are an online business, but our emails are actively monitored. We will try to get back to you within 24 hours on business days, in most cases, much sooner

Can you reccommend insurance providers?

We are here to help with any of your travel insurance questions. We can provide information on the different insurers in the market and their coverage and benefits, but we cannot say which insurer you should purchase with. We can help you compare cover based on your input so you can find the right protection for your trip.

What if I need to update my policy?

You may have used us to compare your insurance and then purchased your insurance directly with an insurer. For any policy or claims enquiries, please go directly to your chosen insurer.