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Downunder Travel Insurance Reviews

For over two decades, Downunder Insurance has been helping tens of thousands of New Zealanders protect themselves with a high quality travel insurance product that doesn't cut any corners. Policies available to all ages and dependants under 21 years travel free with parent or grandparent. Their policies are underwritten by Certain Underwriters at Lloyds and offer worldclass 24/7 emergency assistance service .

Overall rating 10.0/10

Claims Experience

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Value for Money

10.0/10
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Customer Experience

10.0/10
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Easy Claims and Great Price

Review by Olivia Drew | 03 November 2017, 18:49 PM | 0 comment

I went away for 18 days and paid a very affordable premium. I was told 10 working days once all infor... Read more

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Verified Review Olivia Drew was invited by DUinsure to write this review.
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DUinsure FAQ's

How many people can I include in my policy?

The more the merrier right? DUinsure insures groups of up to 10. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes if you purchase their cruise pack.

Am I covered for skiing and my equipment?

Yes you will be covered for skiing. However you will not be covered for ski equipment unless you purchase the winter sports package.

Are kids covered for free?

Yes, so long as they are dependent, younger than 21, travelling with you and named on your insurance certificate.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

Am I covered if my tour company collapses?

No, Downunder does not cover for insolvency. 

I’m not a New Zealand resident- can I buy cover?

You can purchase a policy if you are an New Zealand resident with access to Government Medical Scheme only.

Am I covered to ride a motorbike?

You are covered so long as you carry current New Zealand motorcycle licence valid for the country you are travelling in.  

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

If you decide to lengthen you trip you can do so for up to 12 months.

Do they cover for my rental vehicle excess?

Yes, Downunder will cover rental vehicle excess or the cost of repairing the rental vehicle (whichever is the lesser) if you purchase their rental vehicle excess pack.

Who underwrites them?

Certain underwriters of Lloyds.

What is their cooling off period?

14 days

Where are they based?

Auckland

FOUR FAST FACTS

Under 59
Under 59
Max trip duration 21 or 45 days
$750 per item limit
or
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