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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.5/10

Customer Experience

8.7/10
8.7/10

Claims Experience

7.9/10
7.9/10

Value for Money

8.7/10
8.7/10
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Waste of money

Review by Katerina Chapman | 29 June 2017, 13:54 PM | 1 comment

Returned home 3 months into one year trip for personal reasons. Didn't let me defer or refund the... Read more

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Verified Review Katerina Chapman was invited by 1Cover to write this review.

Affordable and easy

Review by RIZZI MARIE DE LEON | 28 June 2017, 14:47 PM | 1 comment

Buying travel insurance from 1Cover was very simple and easy. 1Cover was also much more affordable co... Read more

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Verified Review RIZZI MARIE DE LEON was invited by 1Cover to write this review.

Easily contactable thorough claim policy

Review by William Hale | 28 June 2017, 14:47 PM | 1 comment

Being injured and withdrawn from a planned holiday. 1Cover advised acceptance of my claim early and, ... Read more

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Verified Review William Hale was invited by 1Cover to write this review.

Nice and easy

Review by Diane Brunel | 28 June 2017, 14:47 PM | 1 comment

Easy to compare and take out insurance. Have used 1 cover before. Never had to claim but would neve... Read more

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Verified Review Diane Brunel was invited by 1Cover to write this review.

Brilliant response

Review by Ian Story | 27 June 2017, 12:34 PM | 1 comment

Having used 1Cover on 3 occasions now I can now vouch for their excellent service. Never having had t... Read more

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Verified Review Ian Story was invited by 1Cover to write this review.

Again

Review by Vivia Schischka | 27 June 2017, 12:34 PM | 1 comment

The second time we have used1 Cover and we are again very satisfied with the price and the cover arra... Read more

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Verified Review Vivia Schischka was invited by 1Cover to write this review.

I didn't have to do a claim fortunately

Review by Al'bina Avzalova | 26 June 2017, 12:39 PM | 0 comment

Cheapest insurance at the time of purchase. Fast service. All required information was provided. I wo... Read more

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Quick response, and easy to claim.

Review by Judith Jenkins | 26 June 2017, 12:39 PM | 0 comment

I realised afterwards that I would have been better claiming from my personal insurance for broken gl... Read more

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Verified Review Judith Jenkins was invited by 1Cover to write this review.

Best value insurance

Review by Terry Taylor | 26 June 2017, 12:40 PM | 0 comment

With one really simple call, all of our insurance needs were meet which gave us peace of mind that if... Read more

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Verified Review Terry Taylor was invited by 1Cover to write this review.

Good value for money

Review by David Flanagan | 23 June 2017, 11:58 AM | 0 comment

Found 1Cover when searching internet for travel insurance and was a bit apprehensive but after studyi... Read more

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Verified Review David Flanagan was invited by 1Cover to write this review.

Amazing service!

Review by LAYNE COLSON | 23 June 2017, 11:58 AM | 0 comment

My son ended up in a Bangkok Hospital due to a stomach infection. The Team at 1Cover were so helpful!... Read more

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Verified Review LAYNE COLSON was invited by 1Cover to write this review.

Mmm...

Review by Haden Benseman | 23 June 2017, 11:59 AM | 0 comment

I got the insurance whilst travelling and had only planned to where I knew where I had booked. There... Read more

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Verified Review Haden Benseman was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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