Overal Rating 8.6/10

Customer Experience:

Overall Rating

Verified Review

Always the best

6 February 2025, 4:54 AM

Jaki Recchia

I’ve used 1Cover for all my travel insurance for the past few years. They are the best value for

...

Overall Rating

Verified Review

Great service and great product!

24 December 2024, 8:42 AM

K T

Was having difficulty understanding the complicated PDS but the great customer service team was able to break it down

...

Overall Rating

Verified Review

Lengthy claims process

18 December 2024, 5:11 AM

Hilary Dixon

Length claims process and also we were not paid out for our first night's accommodation we

...

Overall Rating

Verified Review

Example Test after Luke pushed some codes to Google Console Nov 5 2024

5 November 2024, 12:56 PM

Philip Senger

Example Test after Luke pushed some codes to Google Console Nov 5 2024 Example Test after Luke pushed some

...

Overall Rating

Verified Review

This is Philip Senger – Compare Travel Insurance Co Nz – 5th of November 2024

5 November 2024, 10:20 AM

Philip Senger

This is Philip Senger – Compare Travel Insurance Co Nz – 5th of November 2024

Overall Rating

Verified Review

Poor service, no communication

21 October 2024, 5:55 AM

Rodney Lofts

Unfortunately had to make a claim. Despite quickly getting them the paperwork, claim took months to get resolved. Little

...

Overall Rating

Verified Review

AMAZING SERVICE

16 October 2024, 5:11 PM

Lynn Jenkins

Unfortunately I am not able to attend my travel arrangements due to an accident, but 1 Cover were so

...

Overall Rating

Verified Review

Professional and caring.

1 October 2024, 6:58 AM

Marilyn Stobie

From first contact on-line the process was so easy and the details required plus medical interview were logically
sought.

...

Overall Rating

Verified Review

Professional and caring.

1 October 2024, 6:56 AM

Marilyn Stobie

From first contact on-line the process was so easy and the details required plus medical interview were logically
sought.

...

Overall Rating

Verified Review

1Cover was there when *#%$ happened!

12 September 2024, 11:39 AM

Wrighthaus

1Cover was truely professional and efficient. We most certainly did not expect to make a claim but a

...

Overall Rating

Verified Review

Avoid at all costs - untrustworthy

23 July 2024, 8:42 PM

Dani

1Cover is the most unreliable insurer I’ve ever had the displeasure of dealing with.
Don’t waste your money or

...

Overall Rating

Verified Review

Travel disruption claim

22 July 2024, 4:57 PM

Dee

Hesitant to begin process, 1Cover made everything pain free. Where we weren’t sure we contacted and had super quick

...

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.

Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for up to $1,500 for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).

Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess from $200 to $100.

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

1Cover doesn’t provide protection from insolvency.

You may be able to buy a policy if you are not a New Zealand resident. Make sure you read the Policy Wording to check their eligibility criteria.

1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in New Zealand. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in New Zealand for the specific class of motorcycle you are using.

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.

Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by HDI Global Specialty SE - New Zealand.

Let's connect:

Rated 4 stars on:

CoverDirect NZ Limited (INC 3526051) owns and operates this website.

Our comparison is a free service that makes it easy for users to compare multiple quotes, saving both time and money. Our comparison ranks quotes according to price and is limited to those insurers that have agreed to participate on the site. CoverDirect NZ Limited does not hold a financial services licence. The comparison does not take your personal circumstances into account; as such, all information provided should be considered general and should not be considered as advice or a recommendation. Whilst we take all reasonable care when preparing this information, we do not warrant its accuracy. Pricing information is supplied by the insurance providers and ALL policy details should be verified with the before you purchase. This site links users to the website of the insurance provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase. We do not issue insurance. Users purchase directly from the travel insurance provider.