1Cover Travel Insurance Reviews

They stayed in constant contact with me throughout the experience of having to be taken to hospital which was a little scary when you're away from home. The only thing I would say is that you had to explain the situation to various different people so it may pay for the first person you talk to via email to make some notes for the next. But this was a very easy and caring company to deal with in the midst of a bad situation. They even phoned me when back in NZ to see how I was feeling, a nice touch.

The one time that I had to claim was hassle free. Dealing with the customer service people was straight forward & claim accepted within a few days

The amount claimable per item was unclear. Buried in fine print. I suffered huge loss due to not specifying.

I have taken 1Cover several times while travelling. I have just travelled to Hawaii with a friend who became ill and required hospital treatment.

I contacted 1Cover the following day and was impressed by not only their good communication and response, but also there follow up in enquring how my friend was and if we required further assistance. I felt that I wasn’t dealing with the problem alone. Can’t thank 1Cover enough,

Last year I suffered a very unfortunate accident in Australia, requiring hospitalisation for several weeks. 1cover were amazing with their support and care. I have recommended them to many of my friends who are travelling. Thank you.

We have used ! Cover for our recent holidays, and have found them very fairly priced for the amount of countries we visit.
Have never had to make a claim, but we felt very secure in the fact that we had good insurance cover.

1 comment on this review

Hi Kevin,

It's great to hear our policies helped provide you with peace of mind while on your trip. It's fantastic to know our customers can relax because of their cover.

It's always encouraging to hear from a loyal customer and to know that we are providing the exceptional service that you deserve.

We hope you had a great time on your trip and we hope to have the pleasure of serving you again in the future.
Sophie@1Cover

Reply from 1Cover representative
16 May 2018, 13:41 PM

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I have never had to claim but it is great peace of mind to know that you are there if we need you.I have always found your website easy to use and no problems with any bookings.I use you to cover the pesky car insurance rip off that we usually get when traveling. This could be a good selling point as no-one likes to pay an exorbitant amount per day to get the 0 excess per day. Thanks again

1 comment on this review

Hi Stephen,

Another positive review regarding our car rental excess cover! It's certainly a popular part of our policies.

Glad you were pleased with your coverage and 1Cover's additional extras.
Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it!

Sophie@1Cover

Reply from 1Cover representative
16 May 2018, 13:39 PM

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The cover was easy to do online and value for money. I didn't have any problems while away so there was no claim to make.

1 comment on this review

Hi Susan,

I’m glad you found our policies competitive and our service easy to use. It's always encouraging to hear such nice words from a satisfied customer.

Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.
Sophie@1Cover

Reply from 1Cover representative
16 May 2018, 13:37 PM

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No problem getting travel insurance online. Adequately covered all that I needed. A good rate Many thanks. Have recommended to several friends who travel.

1 comment on this review

Hi Jocelyn,

I’m glad to hear that you found our policies competitive and our service easy to use.

It means so much when we hear a customer tell us how happy they are with our service & pricing.

Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.
Sophie@1Cover

Reply from 1Cover representative
16 May 2018, 13:36 PM

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Great experience with 1Cover, dealt with a few different people doing a claim in relation to a broken iPhone. Everyone I dealt with was extremely helpful and efficient in getting back to me. Information was easy to get and the process was very easy. Am really glad I got the 1Cover insurance policy and will be recommending it to friends and family

1 comment on this review

Hi Arabella,

I am so pleased that we could assist with your claim and that you found the process easy and straightforward with no complications. Happy customers are our number one goal!

Hope you're excited about your next trip. We're looking forward to providing you with legendary customer service again in the future.

Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.
Sophie@1Cover

Reply from 1Cover representative
16 May 2018, 13:34 PM

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Not difficult to understand policy. Bought after comparison with other policies. Extension was easy and cost effective. Timely extension reminder.

1 comment on this review

Hi Russell,

It's sounds like we performed well on all fronts, with our easy to understand policy and our aim to keep processes such as extensions as hassle-free as possible.

Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.
Sophie@1Cover

Reply from 1Cover representative
16 May 2018, 13:33 PM

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Both my wife and myself had to have a policy to cover existing conditions and found the additional cost reasonably priced compared to last time with another company. The Insurance application took a few minutes to complete

1 comment on this review

Hi Denise,

I’m glad you found the policy to be good value and that you are happy with the service we provide. It's always encouraging to hear positive feedback.

We hope you had a great time on your trip and we hope to have the pleasure of serving you again in the future.
Sophie@1Cover

Reply from 1Cover representative
16 May 2018, 13:30 PM

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