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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Customer Experience

8.7/10
8.7/10

Claims Experience

8.0/10
8.0/10

Value for Money

8.7/10
8.7/10
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1Cover provides confidence when travelling

Review by Alison Lowes | 22 July 2018, 01:20 AM | 0 comment

Easy to purchase 1Cover insurance online and having the confidence that we were covered for everythin... Read more

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Verified Review Alison Lowes was invited by 1Cover to write this review.

Well priced insurance

Review by Deborah Grace | 22 July 2018, 01:20 AM | 0 comment

1st Cover was easy to purchase from online with good communication and competitive price. Fortunatel... Read more

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Verified Review Deborah Grace was invited by 1Cover to write this review.

Peace of mind

Review by Sallie Hooper | 22 July 2018, 01:20 AM | 0 comment

Travel insurance is a must have, so when looking for travel insurance, the requirements are - compreh... Read more

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Verified Review Sallie Hooper was invited by 1Cover to write this review.

Simplicity

Review by Leith Carter | 22 July 2018, 01:20 AM | 0 comment

I found being able to do insurance for three trips at the same time and over the phone, including pre... Read more

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Verified Review Leith Carter was invited by 1Cover to write this review.

Peace Of Mind

Review by Janice Ataaere-Mccartain | 22 July 2018, 01:20 AM | 0 comment

Was super concerned about travel insurance, but felt secure when using 1cover should anything have go... Read more

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Quick and Easy

Review by Anthony Ewing | 20 July 2018, 12:27 PM | 0 comment

Great service. Both my husband and I have had cancer and we were given the option of taking this out ... Read more

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Verified Review Anthony Ewing was invited by 1Cover to write this review.

Nice and easy to apply

Review by Jessica Senf-Lay | 19 July 2018, 18:16 PM | 0 comment

Nice and easy to apply for travel insurance, I did not need to claim but will use 1 cover again Read more

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Verified Review Jessica Senf-Lay was invited by 1Cover to write this review.

Hospital Visit

Review by Patricia Jill Hunt | 19 July 2018, 18:16 PM | 0 comment

The team took the worry of flight changes and costs out of the picture so that I could relax and spen... Read more

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Verified Review Patricia Jill Hunt was invited by 1Cover to write this review.

Happy again

Review by Alexander Flockhart | 19 July 2018, 18:15 PM | 0 comment

I have used 1Cover for many years and always find them helpful and always good communication. Luckily... Read more

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Verified Review Alexander Flockhart was invited by 1Cover to write this review.

Not overly impressed with first call to insurance c...

Review by Tony the mountain biker | 19 July 2018, 18:14 PM | 0 comment

We missed a flight from LA to NZ - delayed for 2 days!
Obviously lots of added costs involved, I ... Read more

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The go to travel insurance.

Review by Hanne Schnohr Jakobsen | 17 July 2018, 13:41 PM | 0 comment

I choose 1Cover Insurance everytime I go overseas and have been satisfied every time. Their web site ... Read more

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Impressed Claimer

Review by Amanda | 16 July 2018, 19:10 PM | 0 comment

This company responded positively and rapidly to my claim. I am very relieved and happy, and will rec... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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