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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Claims Experience

7.9/10
7.9/10

Value for Money

8.6/10
8.6/10

Customer Experience

8.7/10
8.7/10
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#1 Travel Cover

Review by Te Puea Li | 21 September 2018, 12:03 PM | 0 comment

I would definitely use 1 cover again. I would recommend using this service because it is easy and the... Read more

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Must have for travelers

Review by Phimchai Konsila-Henderson | 21 September 2018, 12:03 PM | 0 comment

Luckily don't have to claim, but travel insurance is so essential for all travelers no matter if ... Read more

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Verified Review Phimchai Konsila-Henderson was invited by 1Cover to write this review.

Really easy to set up.

Review by Chris Hutchingd | 21 September 2018, 11:56 AM | 0 comment

It was really easy and quick to get my insurance. Saved heaps of time and effort. Overall very please... Read more

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Verified Review Chris Hutchingd was invited by 1Cover to write this review.

Excellent customer service with regards a claim

Review by Lyndall Fraser | 20 September 2018, 12:50 PM | 0 comment

I had to make a claim for a broken wrist while on holiday and the customer service and speed with whi... Read more

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Verified Review Lyndall Fraser was invited by 1Cover to write this review.

There when you need them

Review by Ariana Kingi | 19 September 2018, 13:17 PM | 0 comment

We had to utilise the travel insurance while we were in the USA with a sick child who we had to take ... Read more

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Verified Review Ariana Kingi was invited by 1Cover to write this review.

Great Cover

Review by Gavin Campbell | 19 September 2018, 13:16 PM | 0 comment

Always been confident when travelling, we ride motorcycles and we have never been denied cover. We ha... Read more

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Verified Review Gavin Campbell was invited by 1Cover to write this review.

Difficult to tell exactly what is covered.

Review by Jill Peterson | 19 September 2018, 13:16 PM | 0 comment

I didn't need to make a claim which was a good thing because I found it hard to access the actual... Read more

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Verified Review Jill Peterson was invited by 1Cover to write this review.

Best travel insurance I have ever used!

Review by David Poole | 18 September 2018, 12:47 PM | 0 comment

Great prices and very easy sign up. I had an airline lose all my ski gear. Phone assistance was great... Read more

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Verified Review David Poole was invited by 1Cover to write this review.

Best by far

Review by margaret coombes | 18 September 2018, 12:46 PM | 0 comment

Rates are competitive, the staff are helpful and the cover is comprehensive. Would highly recommend t... Read more

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Surpassed the rest

Review by Henricus Johannes Van Tongeren | 17 September 2018, 18:48 PM | 1 comment

After dealing with a major brand for several years, their antiquated rating system for existing condi... Read more

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Verified Review Henricus Johannes Van Tongeren was invited by 1Cover to write this review.

1Cover simplicity

Review by Robert Roy Buckett | 17 September 2018, 18:47 PM | 1 comment

For several years now we have used 1Cover because of its simplicity of setup and breadth of cover. Read more

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Verified Review Robert Roy Buckett was invited by 1Cover to write this review.

Helpful and flexible

Review by Michael Diggins | 17 September 2018, 18:47 PM | 1 comment

After taking out the policy, I had to declare an addiitonal condition because of an unexpected event.... Read more

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Verified Review Michael Diggins was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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