Compare Travel Insurance Travel Insurance Companies 1Cover Travel Insurance

1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Customer Experience

8.7/10
8.7/10

Claims Experience

8.0/10
8.0/10

Value for Money

8.7/10
8.7/10
Sort by: Date | Score | Claims | Value

Insurance for travel

Review by Judith Mckenzie | 15 November 2018, 11:41 AM | 0 comment

We had a fantastic easy experience where the operator was very knowledgeable and helpful. We felt we ... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Judith Mckenzie was invited by 1Cover to write this review.

Brilliant.

Review by Virginia Wilson | 15 November 2018, 11:40 AM | 0 comment

1Cover staff their attention and and care was second to none. I would and have recommended them many ... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience

Highly recommend 1 Cover for everyone traveling ove...

Review by Terrence Bruning | 15 November 2018, 11:40 AM | 0 comment

Submitted a claim at 9am had confirmation that it was accepted at 2pm the same day, hard to get bette... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience
Verified Review Terrence Bruning was invited by 1Cover to write this review.

Awesome Experience with 1Cover

Review by Srivatsa Viswanatha | 14 November 2018, 12:44 PM | 0 comment

I was really happy with their service. Had taken domestic insurance for rental car excess. I had to r... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience
Verified Review Srivatsa Viswanatha was invited by 1Cover to write this review.

Super easy to arrange online.

Review by Susan Rees | 14 November 2018, 12:06 PM | 0 comment

Didn't need to claim thank goodness but my son did on a trip to Thailand when three Brits attacke... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Susan Rees was invited by 1Cover to write this review.

Quick and easy travel cover

Review by Janet Brown | 13 November 2018, 11:40 AM | 0 comment

Have used several times and on two occasions in the past have had claims attended to very efficiently... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience
Verified Review Janet Brown was invited by 1Cover to write this review.

Purchasing travel insurance is a very quick, helpfu...

Review by Peter Raymond Koorey | 12 November 2018, 12:45 PM | 0 comment

We have been using 1 Cover Insurance for four years without any issues so will continue to use them i... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Peter Raymond Koorey was invited by 1Cover to write this review.

Pre-existing conditions a breeze.

Review by Charles Gray | 12 November 2018, 12:44 PM | 0 comment

As a couple in their late 60's we were very worried about covering our pre-existing conditions.We... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Charles Gray was invited by 1Cover to write this review.

Fantastic service and communication

Review by Robyn Scown | 12 November 2018, 12:44 PM | 0 comment

I have received wonderful service. I was in Bali recently I received an email asking if I need to ext... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Robyn Scown was invited by 1Cover to write this review.

Excellent value for money

Review by Andrew John Dixon | 09 November 2018, 17:13 PM | 0 comment

Having this policy gave me peace of mind knowing that if required that I was covered. Thank goodness ... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Andrew John Dixon was invited by 1Cover to write this review.

Didn’t get any help after having flight cancelled

Review by Rachel Soh | 09 November 2018, 17:13 PM | 1 comment

Very disappointed in the lack of help during my travel predicament. The one time I’ve needed to utili... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience
Verified Review Rachel Soh was invited by 1Cover to write this review.

Travel insurance for people with pre-existing condi...

Review by Bonnie Chuang | 08 November 2018, 15:26 PM | 1 comment

Now let's be honest, who doesn't have a sore back or previously seen a doctor for something c... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Verified Review Bonnie Chuang was invited by 1Cover to write this review.
Loading More Reviews ...
Sorting Reviews ...

1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
Our travel insurance comparison helps you save time, worry and loads of money!