1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Customer Experience

8.7/10
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Value for Money

8.6/10
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check Verified Review Danielle Naomi Love was invited by 1Cover to write this review.

Reassuring

| | 0 comment Reviewed by Danielle Naomi Love on 17 January 2020, 18:04 PM

Fortunately, I did not need to use my insurance, however it was comforting to know I had a good polic... Read more

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check Verified Review Danielle Naomi Love was invited by 1Cover to write this review.
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1Cover Insurance

| | 0 comment Reviewed by JW on 16 January 2020, 17:49 PM

This cover was easy to obtain using your online tool which was clear and easy to use. The policy prov... Read more

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check Verified Review Janice Smellie was invited by 1Cover to write this review.

1Cover to Australia

| | 0 comment Reviewed by Janice Smellie on 16 January 2020, 17:48 PM

Fortunately did not have to make a claim. Would use 1Cover again if and when I travel out of NZ. Ve... Read more

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check Verified Review Janice Smellie was invited by 1Cover to write this review.
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check Verified Review Lothar Brandt was invited by 1Cover to write this review.

Peace of Mind while travelling

| | 0 comment Reviewed by Lothar Brandt on 16 January 2020, 17:48 PM

It was now my second or time I have signed up with 1Cover. While I did not need to claim any services... Read more

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check Verified Review Lothar Brandt was invited by 1Cover to write this review.
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check Verified Review Jonathan Summers was invited by 1Cover to write this review.

Super easy and fast

| | 0 comment Reviewed by Jonathan Summers on 16 January 2020, 17:48 PM

We were pleasantly surprised with every aspect of our dealings with 1Cover. Applying was easy, fast,... Read more

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check Verified Review Jonathan Summers was invited by 1Cover to write this review.
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check Verified Review Marguerite Gratton was invited by 1Cover to write this review.

Excellent

| | 0 comment Reviewed by Marguerite Gratton on 16 January 2020, 17:48 PM

I found all communication per phone and the speed in setting up and then extending policy excellent -... Read more

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check Verified Review Marguerite Gratton was invited by 1Cover to write this review.
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check Verified Review Georgina Templeton was invited by 1Cover to write this review.

Great to get cover

| | 0 comment Reviewed by Georgina Templeton on 16 January 2020, 17:47 PM

When you're older, and you have a few health issues, but are generally in reasonable health, it&#... Read more

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check Verified Review Georgina Templeton was invited by 1Cover to write this review.
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Cheapest

| | 0 comment Reviewed by Rosina Marie on 14 January 2020, 14:07 PM

Good rates, generous payout money and straight forward online purchasing.
I never made a cldim so... Read more

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check Verified Review Alexandra Turner was invited by 1Cover to write this review.

No hassle processing

| | 0 comment Reviewed by Alexandra Turner on 13 January 2020, 16:13 PM

Very comprehensive cover with no problem when necessary to claim. Fortunately had no need to claim t... Read more

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check Verified Review Alexandra Turner was invited by 1Cover to write this review.
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check Verified Review Julia Lyford was invited by 1Cover to write this review.

Good experience but surprised by costs that weren't covered.

| | 0 comment Reviewed by Julia Lyford on 13 January 2020, 16:13 PM

I recently had to make a claim on getting a hire car when my flight was cancelled.

My claim... Read more

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check Verified Review Julia Lyford was invited by 1Cover to write this review.
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check Verified Review Kevin Cresswell was invited by 1Cover to write this review.

Easy to apply for

| | 0 comment Reviewed by Kevin Cresswell on 13 January 2020, 16:13 PM

Well I haven't ever had to claim anything, but this company is very easy to apply for travel insu... Read more

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check Verified Review Kevin Cresswell was invited by 1Cover to write this review.
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check Verified Review Arthur Withey was invited by 1Cover to write this review.

travel insurance

| | 1 comment Reviewed by Arthur Withey on 13 January 2020, 16:13 PM

website very confusing - several companies with same contacts/ links - when phoned, receptionist had ... Read more

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check Verified Review Arthur Withey was invited by 1Cover to write this review.

1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

<

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

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