1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Customer Experience

8.7/10
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Value for Money

8.7/10
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Easy to make a claim

| | 0 comment Reviewed by Tracey on 22 July 2019, 13:03 PM

Submitted all paperwork to make a claim online and heard from 1Cover within the timeframe stipulated.... Read more

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Car hire claim

| | 0 comment Reviewed by alex georgeson on 22 July 2019, 13:03 PM

Easy guidelines and response with no hassle.
Claim approved within 1-2 days when following direct... Read more

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check Verified Review Susan McIntosh was invited by 1Cover to write this review.

Highly Recommended

| | 0 comment Reviewed by Susan McIntosh on 22 July 2019, 13:02 PM

Would definitely recommend, had to cancel an upcoming trip due to medical reasons and 1Cover paid out... Read more

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check Verified Review Susan McIntosh was invited by 1Cover to write this review.
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Great value insurance & huge savings.

| | 0 comment Reviewed by iain on 22 July 2019, 13:02 PM

We have used 1-cover a few times now. Travel insurance is very competitive. This trip we used their c... Read more

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Super easy

| | 0 comment Reviewed by Carol-Moana Rosser on 19 July 2019, 12:27 PM

I have used 1 cover twice now and I love how simple, yet practical it is. Getting cover is so fast an... Read more

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check Verified Review Ray & Sheron Arvidson was invited by 1Cover to write this review.

Travel to USA

| | 0 comment Reviewed by Ray & Sheron Arvidson on 15 July 2019, 12:21 PM

No claims required with this policy: The ease to obtain Travel Insurance, with some pre conditions in... Read more

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check Verified Review Ray & Sheron Arvidson was invited by 1Cover to write this review.
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check Verified Review Kai Hagener was invited by 1Cover to write this review.

I had to provide 3 times the same documents before you worked on the claim

| | 1 comment Reviewed by Kai Hagener on 15 July 2019, 12:20 PM

I spend about 3 weeks of my holidays with administration work, to put the claim in. I had the impress... Read more

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check Verified Review Kai Hagener was invited by 1Cover to write this review.
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I always feel safe with 1Cover

| | 1 comment Reviewed by Nod Ghosh on 10 July 2019, 12:03 PM

It's a win-win situation when I don't have to make a claim, great for me, great for the insur... Read more

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check Verified Review Miem ( Wilhelmina) Krieger was invited by 1Cover to write this review.

Awesome, didn't need them this time around

| | 1 comment Reviewed by Miem ( Wilhelmina) Krieger on 09 July 2019, 12:03 PM

5 years ago I had to cancel my trip to Europe ( tramping trip in Iceland) due to unexpected illness f... Read more

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check Verified Review Miem ( Wilhelmina) Krieger was invited by 1Cover to write this review.
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check Verified Review Guy Dooney was invited by 1Cover to write this review.

Great company for travel insurance

| | 1 comment Reviewed by Guy Dooney on 08 July 2019, 15:12 PM

We have used 1 Cover for several years now as they are so easy to deal with. We unfortunately once h... Read more

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check Verified Review Guy Dooney was invited by 1Cover to write this review.
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check Verified Review Guy Dooney was invited by 1Cover to write this review.

Great company for travel insurance

| | 1 comment Reviewed by Guy Dooney on 05 July 2019, 12:12 PM

We did have to make a claim a few years ago when our flight was delayed and 1 Cover were so quick and... Read more

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check Verified Review Guy Dooney was invited by 1Cover to write this review.
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check Verified Review Trevor was invited by 1Cover to write this review.

Easy

| | 1 comment Reviewed by Trevor on 04 July 2019, 12:42 PM

Such an easy Company to deal with.
Even with pre-existing conditions it was so easy to complete p... Read more

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check Verified Review Trevor was invited by 1Cover to write this review.

1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

<

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

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