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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Value for Money

8.7/10
8.7/10

Claims Experience

8.0/10
8.0/10

Customer Experience

8.7/10
8.7/10
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1Cover Satisfaction

Review by Lee McLean | 25 March 2019, 13:22 PM | 0 comment

I have used 1Cover for all my travel insurance for the last 7 years. Easy to use website when buying.... Read more

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Verified Review Lee McLean was invited by 1Cover to write this review.

Happy so far!

Review by David Milner | 25 March 2019, 13:21 PM | 0 comment

You will see from your records that myself and my wife have used 1Cover for quite a few trips now. A... Read more

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Perfect

Review by Michael Phillips | 25 March 2019, 13:20 PM | 0 comment

Didn't have to use it fortunately, but have used 1 Cover for years. Very happy with the constantl... Read more

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Verified Review Michael Phillips was invited by 1Cover to write this review.

Great insurance

Review by Ngaire Quayle | 25 March 2019, 13:20 PM | 0 comment

This is a great travel insurance. It was so easy to purchase and so inexpensive for peace of mind. We... Read more

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Verified Review Ngaire Quayle was invited by 1Cover to write this review.

Value for money

Review by Lorraine Foster | 25 March 2019, 13:20 PM | 0 comment

I found your website easy to navigate.
We were able to enjoy the offer of a voucher
that was ... Read more

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Verified Review Lorraine Foster was invited by 1Cover to write this review.

Was not impressed

Review by Joanne Chaney | 25 March 2019, 13:20 PM | 1 comment

Was very disappointed when I called after getting stranded in Sydney airport. Very misleading inform... Read more

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Verified Review Joanne Chaney was invited by 1Cover to write this review.

An awesome company

Review by Anne Hendry | 22 March 2019, 18:33 PM | 1 comment

1 cover is an outstanding insurance company. Very sympathetic and understanding when you been unfortu... Read more

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Easy and reasonably priced

Review by Maureen Davidge | 22 March 2019, 13:04 PM | 1 comment

I've used 1Cover several times as it is not only easy to obtain cover, but appears to be reasonab... Read more

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Verified Review Maureen Davidge was invited by 1Cover to write this review.

Safe guard

Review by Marsha Stone -Pohatu | 22 March 2019, 13:04 PM | 1 comment

Always a requirement when you travel overseas when you are in doubt (should I or shouldn't I) I h... Read more

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Verified Review Marsha Stone -Pohatu was invited by 1Cover to write this review.

Prompt handling of the claim

Review by CraigB | 19 March 2019, 11:52 AM | 1 comment

This was the first time I’ve needed to make a claim on travel insurance on a recent trip made to Aust... Read more

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Refunds should be available for cancelled travel

Review by Amber Campbell | 19 March 2019, 11:51 AM | 1 comment

I wasted money on this policy as had to cancel my travel plans at the last min and got refunded on ev... Read more

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Verified Review Amber Campbell was invited by 1Cover to write this review.

First time user

Review by Roseanne O’Connor | 18 March 2019, 13:50 PM | 1 comment

Did not need to use for a claim but very happy with what I purchased and what it covered. Read more

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Verified Review Roseanne O’Connor was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 19 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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