1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

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8.6/10
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8.6/10
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good service

| | 0 comment Reviewed by Jenny on 18 May 2021, 13:07 PM

The request for accountability was simple to follow, and our claim was efficiently sorted for us. It... Read more

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Smooth experience

| | 0 comment Reviewed by Sandeep Sharma on 17 March 2021, 05:05 AM

I took the Domestic travel insurance cover (within NZ) and process to get the cover was very easy and... Read more

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Claim because of untimely death of travelling companion

| | 0 comment Reviewed by Raymond James on 17 March 2021, 05:03 AM

Claim took a very long time. It was terribly frustrating not to be able to talk to a real person !!<... Read more

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Wonderful, supportive and very reassuring

| | 0 comment Reviewed by Sean on 17 March 2021, 05:03 AM

All the representatives of 1Cover that have provided assistance and support with my situation and cla... Read more

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check Verified Review Rene McLean was invited by 1Cover to write this review.

Always use 1 Cover when travelling

| | 0 comment Reviewed by Rene McLean on 17 March 2021, 05:03 AM

Easy to use, good pricing and was good to deal with a claim. Why wouldn't you get 1 cover?! Read more

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check Verified Review Rene McLean was invited by 1Cover to write this review.
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No past problems with claims. etc.

| | 0 comment Reviewed by Dennis Smith on 17 March 2021, 05:02 AM

I have no complaints re service, having used 1COVER comprehensive insurance regularly over the last 7... Read more

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Wish I could do minus

| | 0 comment Reviewed by Kyle Siebert on 17 March 2021, 05:02 AM

Worst company with the worst business practice. A lot of other companies covered for the Covid 19 but... Read more

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check Verified Review Janine Cliff was invited by 1Cover to write this review.

Relatively ok value

| | 0 comment Reviewed by Janine Cliff on 17 March 2021, 05:00 AM

Supplied medical histpory, you doubled cost for a condition the MOH does't even acknowledge with ... Read more

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check Verified Review Janine Cliff was invited by 1Cover to write this review.
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Great value for money and claim approved easily

| | 0 comment Reviewed by Jose B on 17 March 2021, 05:00 AM

Purchased a ticket for the family on August 2019. We were able to fly on January 2020 but couldn'... Read more

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Check your policy!!

| | 0 comment Reviewed by JoBedds on 29 April 2020, 22:07 PM

We purchased a fully comprehensive policy in October 2019 for a 5 week trip in Europe in March 2020. ... Read more

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Easy to use claim online process

| | 0 comment Reviewed by carin on 15 April 2020, 15:04 PM

Easy and fast and cared enough to include well wishes for the person who was unable to travel due to ... Read more

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check Verified Review Pamela Bouma was invited by 1Cover to write this review.

Super Easy Piece of Mind

| | 0 comment Reviewed by Pamela Bouma on 15 April 2020, 15:04 PM

Easy to purchase, always buy as soon as I make my plans! Touch wood no issues to claim for!! Read more

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check Verified Review Pamela Bouma was invited by 1Cover to write this review.

1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

<

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

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