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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Claims Experience

8.0/10
8.0/10

Customer Experience

8.7/10
8.7/10

Value for Money

8.7/10
8.7/10
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100% Satisfied

Review by Juliano Da Costa Julio | 16 January 2019, 12:35 PM | 0 comment

It’s really upsetting when you lose something while travelling. But getting back home and having you ... Read more

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Excellent and hassle free claims processing

Review by Jeba Abraham | 16 January 2019, 12:35 PM | 0 comment

Had my first ever travel claim (Insurance excess) - It was promptly approved by 1Cover without any ha... Read more

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The best insurance cover

Review by Diane Garard | 15 January 2019, 13:15 PM | 0 comment

I do quite a lot of travel and been with a few company's that did not come up to scratch, BUT On... Read more

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Incredibly fast result with no issues what so ever....

Review by Andrew Lawrence | 11 January 2019, 11:31 AM | 0 comment

After injuring myself on Christmas day I emailed all of the doctors bills etc to make a claim, thinki... Read more

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Easy to deal with!

Review by Michael Wilson | 08 January 2019, 12:51 PM | 0 comment

Roughly the same price for cover but unfortunately had a few things stolen whilst in Greece.. I thoug... Read more

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Cannot Fault

Review by kiwisflythecoop | 07 January 2019, 12:59 PM | 0 comment

we have been with 1cover now for several years and cannot fault the service we receive.
Prompt r... Read more

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Best travel insurance I've ever used by far

Review by Jose Kavalina | 02 January 2019, 14:34 PM | 1 comment

Incredibly good service. Helpful and friendly staff, and great to deal with. Claims settled quickly a... Read more

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Best travel insurance I've ever used by far

Review by Jose Kavalina | 02 January 2019, 14:33 PM | 1 comment

Incredibly helpful travel insurance who have settled my claims speedily and in a fully professional m... Read more

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Very happy that we have not had to make a claim

Review by Edward Morgan | 26 November 2018, 14:47 PM | 1 comment

We found it so very easy to get cover for our travel will be doing so again very soon. Read more

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Verified Review Edward Morgan was invited by 1Cover to write this review.

Easy peasy and great value for money

Review by Bridget Gilchrist | 26 November 2018, 12:08 PM | 1 comment

I use 1 Cover every time I travel because they're very easy to use and reasonably priced. The one... Read more

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Verified Review Bridget Gilchrist was invited by 1Cover to write this review.

Excellent insurance offering fantastic value for mo...

Review by Douglas Matthews | 26 November 2018, 12:07 PM | 1 comment

If you are unfortunate enough to make a claim it is usually settled immediately without question. Suc... Read more

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Verified Review Douglas Matthews was invited by 1Cover to write this review.

Claim experience

Review by Dolores D | 22 November 2018, 14:54 PM | 1 comment

My claim, both when I was overseas and when I returned home was an excellent experience, handled effi... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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