1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

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Great service

Review by Jason Rangi-Hutchinson | 24 May 2019, 13:13 PM | 0 comment Reviewed by Jason Rangi-Hutchinson on 24 May 2019, 13:13 PM

Great service, fast service and very ready to deal with. I would highly recommend this service. The p... Read more

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check Verified Review Kathleen Crisley was invited by 1Cover to write this review.

Not sure why I bothered

Review by Kathleen Crisley | 24 May 2019, 13:13 PM | 0 comment Reviewed by Kathleen Crisley on 24 May 2019, 13:13 PM

I took out travel insurance for a trip to USA. When my plans had to change at short notice, due to t... Read more

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check Verified Review Kathleen Crisley was invited by 1Cover to write this review.
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Saved by 1Cover

Review by Jonathan Barr | 23 May 2019, 14:02 PM | 0 comment Reviewed by Jonathan Barr on 23 May 2019, 14:02 PM

The start of the claim process is the worst bit. I was in hospital and the doctor said I needed this ... Read more

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check Verified Review Mitchell Palmer was invited by 1Cover to write this review.

Great value and friendly service

Review by Mitchell Palmer | 23 May 2019, 13:34 PM | 0 comment Reviewed by Mitchell Palmer on 23 May 2019, 13:34 PM

Injured myself skiing and the insurance cover came through super quick, the team were friendly throug... Read more

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check Verified Review Mitchell Palmer was invited by 1Cover to write this review.
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check Verified Review Jocelyn Kinnell was invited by 1Cover to write this review.

1 Cover exceeded my expectations

Review by Jocelyn Kinnell | 20 May 2019, 17:21 PM | 1 comment Reviewed by Jocelyn Kinnell on 20 May 2019, 17:21 PM

Within the same day of making the claims, the claims were settled. The assessment was very fair and w... Read more

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check Verified Review Jocelyn Kinnell was invited by 1Cover to write this review.
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Great service!!!

Review by Bronwyn Harmer | 20 May 2019, 17:20 PM | 1 comment Reviewed by Bronwyn Harmer on 20 May 2019, 17:20 PM

was anxious about travelling for the the first time with my type 1 diabetic 4 year old... customer se... Read more

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Medical and trip refund

Review by James Hackett | 20 May 2019, 17:20 PM | 2 comments Reviewed by James Hackett on 20 May 2019, 17:20 PM

Frustrating process dealing with more than 10 different workers. No consistency. Was left feeling ann... Read more

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check Verified Review Elizabeth Whitfield was invited by 1Cover to write this review.

Expedient claims process. Understanding, friendly, helpful staff.

Review by Elizabeth Whitfield | 17 May 2019, 12:58 PM | 1 comment Reviewed by Elizabeth Whitfield on 17 May 2019, 12:58 PM

I can't speak highly enough of my recent claim experience with 1Cover Travel Insurance. It was q... Read more

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check Verified Review Elizabeth Whitfield was invited by 1Cover to write this review.
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peace of mind, not piece of expense

Review by Cotterill Family | 17 May 2019, 12:58 PM | 1 comment Reviewed by Cotterill Family on 17 May 2019, 12:58 PM

we had a quote with our tickets, it wasn't a bad price I thought for two adults. But 1Cover came... Read more

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Amazing!

Review by Tessa | 17 May 2019, 12:58 PM | 1 comment Reviewed by Tessa on 17 May 2019, 12:58 PM

Incredible service, fast claims payout and generall all round awesome insurance company to have on yo... Read more

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check Verified Review Rebeca Consolmagno Mezzacappa was invited by 1Cover to write this review.

No refund

Review by Rebeca Consolmagno Mezzacappa | 17 May 2019, 12:58 PM | 1 comment Reviewed by Rebeca Consolmagno Mezzacappa on 17 May 2019, 12:58 PM

I had an accident overseas and to continue treatment in NZ and had to pay for that out of pocket. Read more

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check Verified Review Rebeca Consolmagno Mezzacappa was invited by 1Cover to write this review.
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The only GO2 Travel Insurance!

Review by Beverley Campbell | 16 May 2019, 14:10 PM | 1 comment Reviewed by Beverley Campbell on 16 May 2019, 14:10 PM

1Cover you rock! The only travel Insurance we would consider using. Easy peasy on-line forms & cl... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

age limit
No age limit
age limit
Under 65
multi trip duration
90 days
luggage cover
$750 per item limit
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