NZ Travel Insurance Reviews

NZ Travel Insurance is underwritten by Allianz Australia Insurance Limited to ensure all New Zealanders can enjoy a holiday knowing they have an affordable and comprehensive travel insurance policy to cover the unexpected. Policies available to all ages. Dependants under 21 years travel free with a parent or grandparent. Allianz Global Assistance team is available 24/7 for emergency assistance.

Overall rating 8.5/10

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8.6/10
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7.8/10
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Value for Money

8.6/10
8.6/10
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Don't use NZ Travel Insurance!

| | 0 comment Reviewed by Amanda Chaston - Ngahooro on 26 April 2019, 14:33 PM

Was assured by two customer service people that I could claim on taxis and there would be no problems... Read more

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check Verified Review Jan Notley was invited by NZ Travel Insurance to write this review.

Good security feeling .

| | 0 comment Reviewed by Jan Notley on 17 October 2018, 12:53 PM

It all seemed ok thank you. I thought I should have an insurance cover since I booked flights, hotel ... Read more

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check Verified Review Jan Notley was invited by NZ Travel Insurance to write this review.
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Refused to cover me when my passport was withheld and I missed my flight

| | 0 comment Reviewed by KenM on 08 June 2018, 16:55 PM

They claimed I breached terms ‘travel documents must be in order’. Any right-thinking person would ex... Read more

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Fast and honest

| | 0 comment Reviewed by S....nz on 27 February 2018, 18:06 PM

Had the need to make a claim for a hotel booking we were unable to utilise because of a diverted flig... Read more

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The best!

| | 0 comment Reviewed by Norie Parata on 23 January 2018, 13:46 PM

We had the best customer service, follow up and support when my husband had an accident in Bali. I wi... Read more

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Easy Cover

| | 0 comment Reviewed by Rachael Todd on 04 September 2017, 14:53 PM

It was so easy to apply for Travel cover. A few simple Q's to answer. The claim process was also ... Read more

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check Verified Review Tommy Elise was invited by NZ Travel Insurance to write this review.

Very clear and easy to follow

| | 0 comment Reviewed by Tommy Elise on 21 July 2017, 16:38 PM

Our holiday was payed for right at the beginning all those months back. It was peace of mind right fr... Read more

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check Verified Review Tommy Elise was invited by NZ Travel Insurance to write this review.

NZ Travel Insurance FAQ's

How many people can I include in my policy?

You can purchase a policy online for up to 10 adults.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Kiwi waters you still need to pick pacific, not New Zealand as your destination.

Am I covered for skiing and my equipment?

You're covered for $1,000,000 emergency rescue with their premier policy.

Can I pay to reduce or cancel my excess?

Call NZTI to enquire about excess removal.

What additional extras are there?

Replacement cover on baggage items less than two years old and rental vehicle excess.

Am I covered if my tour company collapses?

NZTI doesn’t provide protection from insolvency.

I’m not an New Zeland resident- can I buy cover?

No cover only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

NZTI will cover you for any engine size you ride as long as you’re insured to do so in New Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with NZTI for up to 6 months.

Do they cover for my rental vehicle excess?

Yep, you're covered up to $6,000 for reimbursement of the Rental Vehicle insurance Excess or the cost of repairing the vehicle, whichever is the lesser, if a vehicle you have rented from a rental company is involved in an accident while you are driving, or is damaged or stolen while in your custody. Cover excludes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or any vehicle over 4.5 tonnes.

Do they offer pregnancy cover?

Expectant mums are covered up until 23 weeks.

Who underwrites them?

This insurance is issued and managed by Allianz Global Assistance New Zealand Limited Company No.1537730 and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand.

Where are they based?

Auckland.

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