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TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 8.7/10

Claims Experience

7.8/10
7.8/10

Customer Experience

8.7/10
8.7/10

Value for Money

8.9/10
8.9/10
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Good Price but Terrible

Review by Mars | 16 January 2019, 12:35 PM | 1 comment

I had an emergency injury while overseas and the insurance has taken 5+ days to tell me whether o... Read more

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Easy and simple

Review by Kirsty Holdaway | 14 January 2019, 13:46 PM | 1 comment

Easy to take out, all online, electronic documents came quickly, and regular reminders of when you a... Read more

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Verified Review Kirsty Holdaway was invited by TINZ to write this review.

No problems

Review by Thomas Bayliss | 14 January 2019, 13:46 PM | 1 comment

All went well and your website was easy to use , next time we travel will use again 👌😋... Read more

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Verified Review Thomas Bayliss was invited by TINZ to write this review.

Already overseas insurance.

Review by Shahnesey Korau | 11 January 2019, 18:03 PM | 1 comment

Easily the cheapest and super easy to add dates with a minimal fee. Cruise cover included. A+ Wou... Read more

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Verified Review Shahnesey Korau was invited by TINZ to write this review.

Can't fault this experience.

Review by Fergus Young | 11 January 2019, 11:32 AM | 1 comment

It's one of those things. You buy travel insurance in the hope of never needing to use it. Had an... Read more

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Verified Review Fergus Young was invited by TINZ to write this review.

Very affordable easy to follow policy

Review by Robert Wyatt | 11 January 2019, 11:31 AM | 1 comment

Good affordability compared to another insurer, 1Cover, who I've used in the past. Easy to follow... Read more

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Verified Review Robert Wyatt was invited by TINZ to write this review.

Holiday to Honolulu

Review by Nadarajan Nair | 11 January 2019, 11:31 AM | 1 comment

My wife sustained an injury to her tooth whilst on holiday. The injury happened just 2 days before we... Read more

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Verified Review Nadarajan Nair was invited by TINZ to write this review.

Great Response and Follow-up to Query

Review by Daryl Percy | 09 January 2019, 12:46 PM | 1 comment

I recently went to India, where i got very sick and had to be hospitalized, although in the end it wa... Read more

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Verified Review Daryl Percy was invited by TINZ to write this review.

Good value and customer service

Review by Dominic Fou | 09 January 2019, 12:44 PM | 1 comment

Happy with the travel insurance with this provider, made the process easy from start to finish. Can r... Read more

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It's worth while

Review by Sailini Walter | 09 January 2019, 12:43 PM | 1 comment

I didn't have a claim but it's worth to do an insurance, while you are overseas. So I recomme... Read more

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Verified Review Sailini Walter was invited by TINZ to write this review.

Great value for money

Review by hollie.stevens | 08 January 2019, 12:51 PM | 1 comment

Super easy to navigate website and get the insurance we needed for the best price! Very happy we went... Read more

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Awesome service

Review by Lorna Dunthorne | 08 January 2019, 12:51 PM | 1 comment

Amazing service easy website easy claim xxx good quick fast efficient and easy to make a claim. Will ... Read more

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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

No age limit
Under 65
90 days
$1,000 per item limit
or
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