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TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 9.1/10

Claims Experience

7.3/10
7.3/10

Customer Experience

9.1/10
9.1/10

Value for Money

9.2/10
9.2/10
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Excellent value

Review by Wayne Frosch | 27 June 2017, 12:34 PM | 1 comment

I never needed to use it but it's was great knowing I was fully covered and the amount I spent ce... Read more

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Verified Review Wayne Frosch was invited by TINZ to write this review.

Cheap insurance with good benefits

Review by Stan | 26 June 2017, 12:39 PM | 1 comment

Best buy as far as benefits versus cost is concerned. No knowledge of how good claims procedure would... Read more

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Insured

Review by Ieli Sale Leilua | 26 June 2017, 12:39 PM | 1 comment

I didn't have to claim for anything. Applied the day before my flight. Too easy. I highly recomme... Read more

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GOOD BUT IMPERSONAL

Review by Brian Kelly | 20 June 2017, 13:34 PM | 1 comment

I found by comparing other NZ based travel insurance policies that TINZ was the best value for money.... Read more

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Verified Review Brian Kelly was invited by TINZ to write this review.

Easy to purchase

Review by Helen McKernon | 19 June 2017, 11:54 AM | 1 comment

I was looking for travel insurance after looking at different Companies I rang TINZ as I had tried to... Read more

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Verified Review Helen McKernon was invited by TINZ to write this review.

Best Experience Ever

Review by GB | 13 June 2017, 12:13 PM | 1 comment

We had an excellent experience with TINZ. Straight-forward policy wording so we are aware of exactly ... Read more

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We got a great Value for Travel Insurance AND a fre...

Review by Lovetotravel | 13 June 2017, 12:14 PM | 1 comment

A few months ago, I was shopping for travel insurance for my husband's business trip. We ended up... Read more

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Easy and well priced

Review by Melody Cameron | 09 June 2017, 15:03 PM | 1 comment

We didn't put in a claim but from the moment I made the decision to you TINZ their customer servi... Read more

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Verified Review Melody Cameron was invited by TINZ to write this review.

Communication excellent.

Review by Max Whittington | 01 June 2017, 14:36 PM | 1 comment

Not having a claim takes away contention, but the experience with insuring me will bring me back, and... Read more

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Verified Review Max Whittington was invited by TINZ to write this review.

Affordable & fast

Review by Brian May | 29 May 2017, 12:30 PM | 1 comment

I'd never heard of TINZ before but easy to purchase, affordable, good cover& great follow up.... Read more

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Verified Review Brian May was invited by TINZ to write this review.

Glad we didn't need you

Review by Mariska ter Bals | 29 May 2017, 12:29 PM | 1 comment

Thank you for the welcome back message and included link for claims.
We fortunately did not need ... Read more

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Verified Review Mariska ter Bals was invited by TINZ to write this review.

Easy website

Review by Cameron Potts | 23 May 2017, 11:49 AM | 1 comment

As we didn't need to claim I can only comment on the quote and purchase part of the process. Thi... Read more

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Verified Review Cameron Potts was invited by TINZ to write this review.
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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

No age limit
Under 65
90 days
$1,000 per item limit
or
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