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TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 8.9/10

Customer Experience

8.9/10
8.9/10

Value for Money

9.1/10
9.1/10

Claims Experience

8.2/10
8.2/10
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Simple Travel Insurance.

Review by Nicholas Maxwell | 20 July 2018, 12:26 PM | 1 comment

Easy to apply, cost effective and ongoing communication during the holiday, ie a reminder that if we ... Read more

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Verified Review Nicholas Maxwell was invited by TINZ to write this review.

Not what it seems...

Review by Gary Green | 20 July 2018, 12:26 PM | 1 comment

I thought the process of arranging insurance was pretty slick and fairly-priced. It was well-organise... Read more

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Verified Review Gary Green was invited by TINZ to write this review.

peace of mind

Review by kevin | 17 July 2018, 13:41 PM | 2 comments

peace of mind knowing that your're covered, should anything should happen. Good value for the the... Read more

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Great experience

Review by Joanna Bailey | 16 July 2018, 19:11 PM | 1 comment

Could not fault the communication levels. Did not have to use the insurance policy, but felt good kn... Read more

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Verified Review Joanna Bailey was invited by TINZ to write this review.

Good cover and easy to set up.

Review by Mary-Anne Baxter | 13 July 2018, 13:30 PM | 1 comment

On line process was easy to set up insurance and phone assistance was excellent when I had queries on... Read more

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Verified Review Mary-Anne Baxter was invited by TINZ to write this review.

The price and service was right!

Review by Lucy Child | 12 July 2018, 14:36 PM | 1 comment

I didn't need to claim, but did read the policy doc thoroughly and chose this based on a good le... Read more

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Verified Review Lucy Child was invited by TINZ to write this review.

Best Cover - Best people!

Review by Rod Walford | 10 July 2018, 14:58 PM | 1 comment

During May of this year, whilst on an organised tour of Israel, my wife Margaret developed a serious ... Read more

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My experience with you has been great. It was nice...

Review by Kathleen Brown | 10 July 2018, 14:52 PM | 1 comment

I am very happy with TINZ and would recommend you and will use you next time I need travel insurance.... Read more

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Verified Review Kathleen Brown was invited by TINZ to write this review.

Low cost basic cover

Review by JUNE BREEZE | 03 July 2018, 01:41 AM | 1 comment

This is a low cost basic cover found it was adequate cover for me and my husband travelling to Austra... Read more

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Verified Review JUNE BREEZE was invited by TINZ to write this review.

Excellent service and follow up

Review by BRIAN SMITH | 26 June 2018, 18:40 PM | 1 comment

We sent in a claim and it was sorted very quickly.
Only thing was that I tried to claim online an... Read more

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Verified Review BRIAN SMITH was invited by TINZ to write this review.

Value for money

Review by John Doidge | 25 June 2018, 19:07 PM | 1 comment

TINZ was best value for money when we were shopping for travel insurance. we had no cause to claim so... Read more

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Verified Review John Doidge was invited by TINZ to write this review.

Quick & easy

Review by Edward (Ted) Wedgwood | 22 June 2018, 14:08 PM | 1 comment

Easiest travel Insurance ever to have. Covered all my needs. Did not need to claim. Would use TINZ a... Read more

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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

No age limit
Under 65
90 days
$1,000 per item limit
or
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