TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

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check Verified Review Michael Hanrahan was invited by TINZ to write this review.

Could not proceed with holiday

| | 1 comment Reviewed by Michael Hanrahan on 16 September 2019, 13:26 PM

Very pleased with the way our claim was handled after we were forced to abandon our travel plans due ... Read more

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check Verified Review Michael Hanrahan was invited by TINZ to write this review.
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Very competive rates and website easy to use.

| | 1 comment Reviewed by Dennis Bycroft on 12 September 2019, 11:40 AM

Fortunately we had no cause to make a claim so cannot comment on that. The rates are very good and th... Read more

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Easy To Apply

| | 1 comment Reviewed by Pauline Kumeroa on 10 September 2019, 12:10 PM

I had a stress free so didnt need to claim. This package was good value and easy to sign up online Read more

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check Verified Review Janet McNeilly was invited by TINZ to write this review.

Unsatisfactory result

| | 1 comment Reviewed by Janet McNeilly on 10 September 2019, 12:10 PM

I had an indecent while away and sort a claim as it was a fluke accident, however was told not covere... Read more

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check Verified Review Janet McNeilly was invited by TINZ to write this review.
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time taken to settle the claim

| | 2 comments Reviewed by Anne McMullin on 06 September 2019, 13:37 PM

the rental company deducted the excess immediately and you were given a print screen of this from our... Read more

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Travel ins North America.

| | 1 comment Reviewed by Ron Crosby on 06 September 2019, 12:06 PM

Easy to organize insurance,good communication. Cover for USA,Canada appropriate for destination. Goin... Read more

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Good to have altho we never had to use it - good communication from TINZ

| | 1 comment Reviewed by Kathy Hickman on 06 September 2019, 12:05 PM

This is the second time we have used TINZ - admittedly we didn't have to claim but feel reassured... Read more

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check Verified Review Shayna Cherry was invited by TINZ to write this review.

Very happy.

| | 1 comment Reviewed by Shayna Cherry on 03 September 2019, 00:04 AM

We travelled to 20 countries and thought our cover was extremely well priced so questioned the ease w... Read more

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check Verified Review Shayna Cherry was invited by TINZ to write this review.
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It's nice to know someone has your back when things go wrong

| | 1 comment Reviewed by Trevor on 03 September 2019, 00:03 AM

I developed pneumonia about 10 days into a 42 day trip in Greece. I struggled on until it was obvious... Read more

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Great Value For Money

| | 1 comment Reviewed by Mika Ella on 03 September 2019, 00:03 AM

I didn't have to claim but it was the cheapest I could find. The first ever company to send me an... Read more

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check Verified Review Geoffrey Kean was invited by TINZ to write this review.

Easy and pleasant to deal with

| | 1 comment Reviewed by Geoffrey Kean on 27 August 2019, 13:04 PM

Hi,unfortunately this trip didn't happen and made a claim which has been paid. Much appreciated a... Read more

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check Verified Review Geoffrey Kean was invited by TINZ to write this review.
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Thankfully, I didn't need to claim.

| | 1 comment Reviewed by Judy Hindman on 19 August 2019, 14:39 PM

TINZ wouldnt cover me for my heart problem, but would still cover me for the basic things which I was... Read more

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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

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