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TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 9.0/10

Claims Experience

8.0/10
8.0/10

Value for Money

9.1/10
9.1/10

Customer Experience

8.9/10
8.9/10
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Easy, hassle free when completing forms online

Review by Sharon Noema | 17 May 2018, 19:23 PM | 0 comment

Hubby and I had to travel to Hawaii on holiday for 9 days..had previously enquired about travel insur... Read more

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Verified Review Sharon Noema was invited by TINZ to write this review.

So easy and reasonable rates and cover

Review by Melody Cameron | 02 May 2018, 17:43 PM | 1 comment

Good friendly service and I feel a good price for the services. Have used TINZ now several times and... Read more

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Verified Review Melody Cameron was invited by TINZ to write this review.

Easy & Affordable

Review by Kerri McKnight | 01 May 2018, 12:57 PM | 1 comment

This is the second time we have used TINZ when travelling overseas. TINZ is affordable, easy to under... Read more

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Verified Review Kerri McKnight was invited by TINZ to write this review.

Affordable insurance package

Review by Marion Brownlie | 18 April 2018, 12:44 PM | 1 comment

Comprehensive plan covers all of the insurance needed on a trip without breaking the budget. Some oth... Read more

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Verified Review Marion Brownlie was invited by TINZ to write this review.

Do what they promise

Review by CraigB | 17 April 2018, 11:41 AM | 1 comment

Even though we travel reasonably often, this was the first time we've ever needed to make a claim... Read more

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Affordable travel insurance

Review by GRAHAM BYRNES | 17 April 2018, 11:41 AM | 1 comment

After using other insurance companies, we found the price very affordable. First time using TINZ, I h... Read more

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Verified Review GRAHAM BYRNES was invited by TINZ to write this review.

No need to shop around

Review by Julie Rosenzweig Paulin | 10 April 2018, 16:52 PM | 1 comment

Great company. Had to extend my trip and they were responsive and fair. Being so easy to communicat... Read more

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TINZ

Review by Tribus Dizon | 09 April 2018, 17:40 PM | 1 comment

Easy application process and good value for money although have not made any claims. Good prompts whe... Read more

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Travel insurance

Review by Helen Walker | 04 April 2018, 13:14 PM | 1 comment

It was great to have insurance to cover any possibility of cancellation for travel to the West Coast ... Read more

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Verified Review Helen Walker was invited by TINZ to write this review.

This insurance gave us sense of security in case so...

Review by Joseph Buchan | 04 April 2018, 13:14 PM | 1 comment

Holiday was incident free except we had to pay AUD$76 for doctors visit due to bowel infection. Read more

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Verified Review Joseph Buchan was invited by TINZ to write this review.

Holiday to Thailand

Review by Brian Dunleavy | 04 April 2018, 13:13 PM | 1 comment

This is our second time using TINZ.
Our first time required us to seek advice about an issue we h... Read more

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No compassion

Review by JAY WILLIAMS | 19 March 2018, 16:16 PM | 1 comment

We were unable to travel due to having to stay in NZ to help the Police with an investigation. Then y... Read more

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Verified Review JAY WILLIAMS was invited by TINZ to write this review.
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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

No age limit
Under 65
90 days
$1,000 per item limit
or
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