TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

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Excellent value from TINZ

| | 1 comment Reviewed by Rose on 15 July 2019, 12:21 PM

TINZ has given me excellent insurance coverage at more affordable prices and answered my phone querie... Read more

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Hastle Free Insurance

| | 1 comment Reviewed by Helen Webb on 15 July 2019, 12:19 PM

Easy to organise on line & although my trip was trouble free I felt very comfortable in the knowl... Read more

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check Verified Review Shannene Cocker was invited by TINZ to write this review.

Superlative

| | 1 comment Reviewed by Shannene Cocker on 08 July 2019, 15:37 PM

We had TINZ insurance for our recent trip to Vietnam. I unfortunately had a bad accident & had to... Read more

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check Verified Review Shannene Cocker was invited by TINZ to write this review.
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check Verified Review Lemuela Osorio was invited by TINZ to write this review.

no response

| | 3 comments Reviewed by Lemuela Osorio on 08 July 2019, 15:37 PM

My grandmother passed away just before the holiday and I emailed your office for a.possibility of a c... Read more

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check Verified Review Lemuela Osorio was invited by TINZ to write this review.
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Easy to use

| | 1 comment Reviewed by Tanaki on 02 July 2019, 12:03 PM

I’ve used TINZ twice for my travel overseas. No fuss when applying in line. Luckily for me I’ve not h... Read more

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An easy to deal with insuree

| | 1 comment Reviewed by Grant Lloyd on 12 June 2019, 11:08 AM

Our claim was quickly processed even though I had omitted to supply some essential information. Commu... Read more

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Very Helpful

| | 1 comment Reviewed by Paul Wightman on 11 June 2019, 13:51 PM

Although luckily we did not need to claim, very easy to apply for, one easy to read sheet to obtain e... Read more

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Good price and cover

| | 1 comment Reviewed by David Watson Smith on 11 June 2019, 13:51 PM

The policy was easy to set-up, appears to be good value for the cover provided. Would be happy to use... Read more

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check Verified Review Colin Macdonald was invited by TINZ to write this review.

Claims process did not work properly

| | 1 comment Reviewed by Colin Macdonald on 11 June 2019, 13:51 PM

Claims process was too long, too many files were required, the upload process failed so I emailed the... Read more

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check Verified Review Colin Macdonald was invited by TINZ to write this review.
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No to Any Cover if you have Too Many Health Conditions

| | 1 comment Reviewed by Debra on 11 June 2019, 13:50 PM

Filled in online Quote and was offered no policy after filling in Medical questions. Phoned today as... Read more

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Good value, easy.

| | 2 comments Reviewed by missyk on 04 June 2019, 11:42 AM

Was recommended by our friends. Good value insurance. Easy to apply no problems at all. Will be usin... Read more

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Great

| | 1 comment Reviewed by Heather Turner on 04 June 2019, 11:41 AM

Did not have to lodge a claim (thank goodness)Would certainly use this company again as great value f... Read more

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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

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