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TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain underwriters at Lloyd's.

Overall rating 8.9/10

Claims Experience

8.2/10
8.2/10

Value for Money

9.0/10
9.0/10

Customer Experience

8.8/10
8.8/10
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Easy simple and quick to arrange.

Review by Shelley Martin | 21 September 2018, 11:59 AM | 1 comment

Easy simple and quick to arrange. When I had to make a last minute alteratation that was easy as well... Read more

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Verified Review Shelley Martin was invited by TINZ to write this review.

Travel Insurance to Australia

Review by Christine McPherson | 18 September 2018, 12:46 PM | 1 comment

Excellent service via internet, with info sent regarding claims number and phone details for claims w... Read more

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Verified Review Christine McPherson was invited by TINZ to write this review.

Great value

Review by Peter Sheaf | 18 September 2018, 12:46 PM | 1 comment

Easy to buy online and straight forward for older people to get and while no claims needed this trip... Read more

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A++ Travel Insurance company

Review by NEM | 21 August 2018, 20:56 PM | 1 comment

Easy online application, excellent travel cover. Top Customer support, handled our claim with empat... Read more

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Quick response

Review by Cheryl DaviesCrook | 17 August 2018, 12:25 PM | 1 comment

We always insure with TINZ but never had to make a claim but the last trip I was hospilalized overse... Read more

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Easy Online

Review by Heemi Katene-Hill | 10 August 2018, 19:26 PM | 1 comment

No complaints regarding the online application which was easy to follow and straight forward. Having ... Read more

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Insurance & claim

Review by John Peter | 31 July 2018, 14:20 PM | 1 comment

This is the first time we have used TINZ and have found the process extremely easy. Getting the insu... Read more

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Verified Review John Peter was invited by TINZ to write this review.

Amazing!

Review by Troy | 31 July 2018, 14:20 PM | 1 comment

Wow, super amazing! I don’t usually bother with reviews but these guys did such a great job I just ha... Read more

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Verified Review Troy was invited by TINZ to write this review.

Great cover travel insurance.

Review by Maureen Weavers | 31 July 2018, 14:20 PM | 1 comment

This was my first time taking travel insurance with TINZ I did have a wee problem over a misunderstoo... Read more

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Verified Review Maureen Weavers was invited by TINZ to write this review.

Great service

Review by Lally Naidoo | 31 July 2018, 14:19 PM | 1 comment

I was impressed by my claim being processed really quickly once the documents were supplied. I will r... Read more

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Could not have been improved in any way

Review by Jean | 31 July 2018, 14:19 PM | 1 comment

I would have no hesitation in using TINZ again or recommending them to others. Thank you for a very p... Read more

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Verified Review Jean was invited by TINZ to write this review.

Peace of Mind

Review by Robyn Bennett | 31 July 2018, 14:18 PM | 1 comment

Didn't have to claim but process was easy and quick. I based my decision to use TINZ on reviews ... Read more

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Verified Review Robyn Bennett was invited by TINZ to write this review.
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TINZ FAQ's

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

FOUR FAST FACTS

No age limit
Under 65
90 days
$1,000 per item limit
or
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