TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by HDI Global Specialty SE - New Zealand.

Overall rating 8.6/10

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check Verified Review Heather Symons was invited by TINZ to write this review.

Pleased to have travel insurance

| | 1 comment Reviewed by Heather Symons on 09 January 2020, 14:29 PM

Hi ,
I Travel insurance New zealand was a great company to insure with just in case it was needed... Read more

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check Verified Review Heather Symons was invited by TINZ to write this review.
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check Verified Review Ashley Crampton was invited by TINZ to write this review.

Good to have TINZ even though there was no need to claim

| | 1 comment Reviewed by Ashley Crampton on 07 January 2020, 17:58 PM

Your TINZ cover was a security for our cruise round NZ and it was hassle free to make application for... Read more

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check Verified Review Ashley Crampton was invited by TINZ to write this review.
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Amazing travel insurance conpany

| | 1 comment Reviewed by Kwang Kim on 07 January 2020, 17:58 PM

I always choose TINZ when I travel overseas. I was accidently sick and admitted in ED when I travele... Read more

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check Verified Review Keith Ryman was invited by TINZ to write this review.

Application was very easy to file on line

| | 1 comment Reviewed by Keith Ryman on 07 January 2020, 17:58 PM

Have used TINZ twice now and both times the experience of choosing the correct policy was easy and fo... Read more

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check Verified Review Keith Ryman was invited by TINZ to write this review.
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check Verified Review Graham McCrystal was invited by TINZ to write this review.

Excellent travel insurance

| | 1 comment Reviewed by Graham McCrystal on 07 January 2020, 17:58 PM

I had travel to USA, Australia and Japan. All covered by TINZ policy. Made travel planning so easy. A... Read more

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check Verified Review Graham McCrystal was invited by TINZ to write this review.
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check Verified Review Ian Hazeldine was invited by TINZ to write this review.

Enjoyed our holiday knowing we were covered.

| | 1 comment Reviewed by Ian Hazeldine on 07 January 2020, 17:58 PM

Easy to receive and accept quote for travel.Being elderly was reassuring to know that we were insured... Read more

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check Verified Review Ian Hazeldine was invited by TINZ to write this review.
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check Verified Review Alastair Grieve was invited by TINZ to write this review.

Fortunately not tequired

| | 1 comment Reviewed by Alastair Grieve on 07 January 2020, 17:58 PM

Experience in obtaining insurance was easy and price was good. Fortunately I haven't required to ... Read more

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check Verified Review Alastair Grieve was invited by TINZ to write this review.
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check Verified Review Gail Wilson was invited by TINZ to write this review.

Thank you for settling my claim with the hospital directly

| | 1 comment Reviewed by Gail Wilson on 03 January 2020, 14:30 PM

I had to claim medical costs while in the US. I was so relieved that TINZ paid the bill directly with... Read more

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check Verified Review Gail Wilson was invited by TINZ to write this review.
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No claims again so no problems

| | 1 comment Reviewed by Roy Le Quesne on 03 January 2020, 14:30 PM

We had no problems from the time we took out the Insurance but as again we didn't have a claim th... Read more

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check Verified Review Louise Cory was invited by TINZ to write this review.

Wouldn’t use anyone else

| | 1 comment Reviewed by Louise Cory on 03 January 2020, 14:29 PM

I use TINZ every time I travel, no matter the destination. I have not yet had to make a claim and I h... Read more

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check Verified Review Louise Cory was invited by TINZ to write this review.
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check Verified Review DAVID MADDOCK was invited by TINZ to write this review.

Total Scam

| | 1 comment Reviewed by DAVID MADDOCK on 03 January 2020, 14:29 PM

Claim to cover cancellations, delays and alternative arrangements but Policy terms and conditions rul... Read more

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check Verified Review DAVID MADDOCK was invited by TINZ to write this review.
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check Verified Review Catherine Gastaldo was invited by TINZ to write this review.

Wortheless insurance-prepare to pay yourself

| | 1 comment Reviewed by Catherine Gastaldo on 03 January 2020, 14:28 PM

When called for assistance, I was pretty much told that I could do whatever I wanted but I would be t... Read more

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check Verified Review Catherine Gastaldo was invited by TINZ to write this review.

TINZ FAQ

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

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