TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by HDI Global Specialty SE - New Zealand.

Overall rating 8.6/10

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check Verified Review John Murphy was invited by TINZ to write this review.

Difficult to tell I didn't have to claim

| | 1 comment Reviewed by John Murphy on 11 October 2018, 12:18 PM

TINZ kept me onformed of when my cover was due to lapse, the proces of acquiring cover was very easy ... Read more

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check Verified Review John Murphy was invited by TINZ to write this review.
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check Verified Review Maria Vivdich was invited by TINZ to write this review.

10/10

| | 1 comment Reviewed by Maria Vivdich on 03 October 2018, 12:46 PM

This is the only insurance company I will ever use. First time we used TINZ we got stuck in Bali. Onc... Read more

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check Verified Review Maria Vivdich was invited by TINZ to write this review.
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check Verified Review Jonah Tejano was invited by TINZ to write this review.

Stress free application

| | 1 comment Reviewed by Jonah Tejano on 02 October 2018, 17:31 PM

Did it online, hassle free. Worth the money. I like it that they email you days before your policy ex... Read more

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check Verified Review Jonah Tejano was invited by TINZ to write this review.
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check Verified Review Chris Kaufman was invited by TINZ to write this review.

Excellent organisation

| | 1 comment Reviewed by Chris Kaufman on 26 September 2018, 14:20 PM

Excellent organisation to work with. A claim was settled in a couple weeks without any hassle or trou... Read more

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check Verified Review Chris Kaufman was invited by TINZ to write this review.
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check Verified Review John Sawyer was invited by TINZ to write this review.

Easy to organise

| | 1 comment Reviewed by John Sawyer on 26 September 2018, 12:24 PM

Great support when I made an online query. Easy to book, very easy to do the online medical form. Hig... Read more

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check Verified Review John Sawyer was invited by TINZ to write this review.
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check Verified Review Diane Applegate was invited by TINZ to write this review.

Really easy to understand and to deal with when arranging travel insurance

| | 1 comment Reviewed by Diane Applegate on 24 September 2018, 14:36 PM

I found it really easy to understand what is and is not covered by the policies offered. Also, as my... Read more

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check Verified Review Diane Applegate was invited by TINZ to write this review.
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Competitive quote

| | 1 comment Reviewed by Shanthe Gawn on 24 September 2018, 14:27 PM

Didn't need to make a claim, thank goodness, but getting a quote then taking out a policy then ch... Read more

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check Verified Review Shelley Martin was invited by TINZ to write this review.

Easy simple and quick to arrange.

| | 1 comment Reviewed by Shelley Martin on 21 September 2018, 11:59 AM

Easy simple and quick to arrange. When I had to make a last minute alteratation that was easy as well... Read more

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check Verified Review Shelley Martin was invited by TINZ to write this review.
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check Verified Review Christine McPherson was invited by TINZ to write this review.

Travel Insurance to Australia

| | 1 comment Reviewed by Christine McPherson on 18 September 2018, 12:46 PM

Excellent service via internet, with info sent regarding claims number and phone details for claims w... Read more

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check Verified Review Christine McPherson was invited by TINZ to write this review.
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Great value

| | 1 comment Reviewed by Peter Sheaf on 18 September 2018, 12:46 PM

Easy to buy online and straight forward for older people to get and while no claims needed this trip... Read more

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A++ Travel Insurance company

| | 0 comment Reviewed by NEM on 21 August 2018, 20:56 PM

Easy online application, excellent travel cover. Top Customer support, handled our claim with empat... Read more

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Quick response

| | 0 comment Reviewed by Cheryl DaviesCrook on 17 August 2018, 12:25 PM

We always insure with TINZ but never had to make a claim but the last trip I was hospilalized overse... Read more

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TINZ FAQ

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

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