TINZ Travel Insurance Reviews

TINZ want you to enjoy the ride without the worry - because life’s a trip. They have three different levels of cover to choose from to suit your trip, plus they cover for terrorism, high value items, winter sports, cruises and much more. Policies are available to those of any age. Dependents under 21 years of age travel for free. 24/7 emergency assistance no matter where you are in the world. Underwritten by HDI Global Specialty SE - New Zealand.

Overall rating 8.6/10

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check Verified Review Maria Feterika-Moananu was invited by TINZ to write this review.

Easy, great value and customer service is great!

| | 1 comment Reviewed by Maria Feterika-Moananu on 13 November 2018, 11:41 AM

I've used these guys in the past and they were so easy to deal with and awesome and are very prof... Read more

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check Verified Review Maria Feterika-Moananu was invited by TINZ to write this review.
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check Verified Review Danella Sionetali was invited by TINZ to write this review.

Hassle free

| | 1 comment Reviewed by Danella Sionetali on 09 November 2018, 17:13 PM

Easy to use and book travel insurance online. My preferred travel insurance brand as it offers one of... Read more

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check Verified Review Danella Sionetali was invited by TINZ to write this review.
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check Verified Review Wayne Holroyd was invited by TINZ to write this review.

cost effective cover

| | 1 comment Reviewed by Wayne Holroyd on 06 November 2018, 14:41 PM

fortunately I didnt need to make a claim, however, TINZ was the best price cover I could find for the... Read more

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check Verified Review Wayne Holroyd was invited by TINZ to write this review.
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check Verified Review Helen Morris was invited by TINZ to write this review.

Great service

| | 1 comment Reviewed by Helen Morris on 05 November 2018, 14:09 PM

Prompt efficient service to get quote for additional cover for a pre-existing condition. Would be hap... Read more

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check Verified Review Helen Morris was invited by TINZ to write this review.
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check Verified Review Kenneth Chew was invited by TINZ to write this review.

Best value for rental vehicle CDW cover

| | 1 comment Reviewed by Kenneth Chew on 02 November 2018, 13:31 PM

Only wanted CDW excess cover as the rental company's zero excess nearly doubled the rental. This ... Read more

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check Verified Review Kenneth Chew was invited by TINZ to write this review.
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check Verified Review Sue Lucas was invited by TINZ to write this review.

Quick & easy to arrange

| | 1 comment Reviewed by Sue Lucas on 01 November 2018, 16:52 PM

Very happy with TINZ, quick & easy to arrange & very reasonably priced as well. I will defin... Read more

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check Verified Review Sue Lucas was invited by TINZ to write this review.
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check Verified Review Douglas Paton was invited by TINZ to write this review.

Customer Call Centre

| | 1 comment Reviewed by Douglas Paton on 01 November 2018, 16:51 PM

Prior to taking out travel insurance, I attempted to contact the customer centre re: pre-existing med... Read more

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check Verified Review Douglas Paton was invited by TINZ to write this review.
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check Verified Review Rex Cuff was invited by TINZ to write this review.

End of Policy period

| | 1 comment Reviewed by Rex Cuff on 30 October 2018, 18:42 PM

luckily we did not need to make a claim. the policy was a good reasonable price for what was covered ... Read more

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check Verified Review Rex Cuff was invited by TINZ to write this review.
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No hassle cover

| | 1 comment Reviewed by M. C. Kirman on 29 October 2018, 11:43 AM

A very easy online system to set up cover which gives several option choices,
Hassle free and re... Read more

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check Verified Review Neil Andersen was invited by TINZ to write this review.

Disappointed - future cover not available

| | 1 comment Reviewed by Neil Andersen on 24 October 2018, 13:29 PM

Thanks for the cover for this trip. I am disappointed however that your company will no longer cover ... Read more

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check Verified Review Neil Andersen was invited by TINZ to write this review.
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check Verified Review Fengyun Zou was invited by TINZ to write this review.

Typhoon Mangkhut boradcast world wide and still had prove it existed

| | 1 comment Reviewed by Fengyun Zou on 23 October 2018, 12:41 PM

Can't say anything good other than don't come to get travel insurance here, really trying to ... Read more

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check Verified Review Fengyun Zou was invited by TINZ to write this review.
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check Verified Review Hazel Webster was invited by TINZ to write this review.

Peace of mind

| | 1 comment Reviewed by Hazel Webster on 22 October 2018, 13:05 PM

Although I have not had to make a claim, I had found the application part nice, easy and quick, givin... Read more

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check Verified Review Hazel Webster was invited by TINZ to write this review.

TINZ FAQ

How many people can I include in my policy?

The more the merrier right? TINZ insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick Pacific as you're not covered by your usual health insurance when you're out at sea even if you are still technically in NZ.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. TINZ will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes, at payment time you can pay to double your excess which decreases the cost of your premium. 

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

No, TINZ doesn’t provide protection from insolvency.

I'm not an New Zealand resident- can I buy cover?

No, policies are only available to New Zealand residents.

What size moped or motorbike am I covered to ride overseas?

TINZ will cover you for any engine size you ride as long as you’re insured to do so in Nez Zealand. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

You can purchase a single policy up to 18 months in duration.

Can I extend my policy?

Having too much fun? No problems! You can extend your policy. Just give them a call on 0800 699 070 within New Zealand or +(64) 9 913 2361 from overseas.

Do they cover for my rental vehicle excess?

With TINZ you can rent a car without stressing about the possibility of any potential damages. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.

Who underwrites them?

TINZ travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, TINZ issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Auckland!

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