1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by HDI Global Specialty SE - New Zealand.

Overall rating 8.6/10

Customer Experience

8.6/10
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Value for Money

8.6/10
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check Verified Review VIVIENNE ROBERTSON was invited by 1Cover to write this review.

Easy to get

| | 0 comment Reviewed by VIVIENNE ROBERTSON on 25 September 2017, 02:56 AM

Was easy to buy & as yet I have not had to claim but most items one could run into seem to be cov... Read more

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check Verified Review VIVIENNE ROBERTSON was invited by 1Cover to write this review.
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check Verified Review Paul Shortis was invited by 1Cover to write this review.

Absolutely seamless service

| | 0 comment Reviewed by Paul Shortis on 25 September 2017, 02:56 AM

I needed full cover for the Russian Far East and Arctic including emergency evacuation. 1Cover were a... Read more

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check Verified Review Paul Shortis was invited by 1Cover to write this review.
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check Verified Review Maurice Watson was invited by 1Cover to write this review.

Satisfied Customer

| | 0 comment Reviewed by Maurice Watson on 22 September 2017, 01:29 AM

My husband and I bought joint, comprehensive insurance for 5 week overseas holiday with multiple dest... Read more

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check Verified Review Maurice Watson was invited by 1Cover to write this review.
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check Verified Review Shona Rose was invited by 1Cover to write this review.

Helpful, friendly with no dramas

| | 0 comment Reviewed by Shona Rose on 22 September 2017, 01:29 AM

I was unlucky and had to claim on my insurance. My advisor was very helpful and friendly and they res... Read more

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check Verified Review Shona Rose was invited by 1Cover to write this review.
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check Verified Review Liesl Cheyne was invited by 1Cover to write this review.

Awesome

| | 0 comment Reviewed by Liesl Cheyne on 22 September 2017, 01:29 AM

I never look anywhere else for travel insurance, and always recommend 1Cover to friends, family, and ... Read more

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check Verified Review Liesl Cheyne was invited by 1Cover to write this review.
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check Verified Review Courtney Brown was invited by 1Cover to write this review.

Easy

| | 0 comment Reviewed by Courtney Brown on 22 September 2017, 01:29 AM

Easy and simple online process which took about 5 mins. Only suggestion would be to make exempt medic... Read more

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check Verified Review Courtney Brown was invited by 1Cover to write this review.
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Easy

| | 0 comment Reviewed by Samantha Roderique on 22 September 2017, 01:28 AM

I didn't need to make a claim but otherwise it was easy to set up the trav insurance. Thank you Read more

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check Verified Review LISA BRICKELL was invited by 1Cover to write this review.

Great value for money insurance

| | 0 comment Reviewed by LISA BRICKELL on 19 September 2017, 18:13 PM

We were really impressed with the way one cover processed a claim for my sons lost device so quickly.... Read more

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check Verified Review LISA BRICKELL was invited by 1Cover to write this review.
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check Verified Review James Durrant was invited by 1Cover to write this review.

Can't go wrong here

| | 0 comment Reviewed by James Durrant on 19 September 2017, 18:13 PM

Very easy to arrange online with competitive rates. We did have a small claim that was handled very ... Read more

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check Verified Review James Durrant was invited by 1Cover to write this review.
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check Verified Review Doreen Gould was invited by 1Cover to write this review.

I have used 1cover many times and never had to claim

| | 0 comment Reviewed by Doreen Gould on 19 September 2017, 18:13 PM

My only problem with 1cover is that they wouldn't cover myself or my husband for medical insuranc... Read more

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check Verified Review Doreen Gould was invited by 1Cover to write this review.
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check Verified Review RAMKUMAR RAMAKRISHNAN NAIR was invited by 1Cover to write this review.

Poor Assessment-

| | 0 comment Reviewed by RAMKUMAR RAMAKRISHNAN NAIR on 19 September 2017, 18:13 PM

Case was not assessed properly, Send me a totally wrong decision letter. Asked for extension of polic... Read more

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check Verified Review RAMKUMAR RAMAKRISHNAN NAIR was invited by 1Cover to write this review.
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check Verified Review BRadley Curtis-Smith was invited by 1Cover to write this review.

Great value for money

| | 0 comment Reviewed by BRadley Curtis-Smith on 15 September 2017, 12:22 PM

We felt the cost of this travel insurance was very reasonable, and thankfully we did not need to make... Read more

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check Verified Review BRadley Curtis-Smith was invited by 1Cover to write this review.

1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

<

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

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