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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.8/10

Value for Money

8.8/10
8.8/10

Customer Experience

8.9/10
8.9/10

Claims Experience

8.3/10
8.3/10
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had a small claim and didn't have to jump throu...

Review by Bill Faulkner | 21 August 2017, 22:31 PM | 0 comment

Only issue was having to ring on my cellphone and put on hold for about 10 minutes. Really expensive ... Read more

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Verified Review Bill Faulkner was invited by 1Cover to write this review.

something i never want to use

Review by Brent Hewer | 21 August 2017, 22:31 PM | 0 comment

didn't need to make a claim, but i found this policy to exactly meet my needs, not too much extra... Read more

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Verified Review Brent Hewer was invited by 1Cover to write this review.

Easy and efficient service!

Review by Barry Ayers | 17 August 2017, 13:40 PM | 0 comment

Travel was great. Good to know that we were covered by 1Cover. Very reassuring! Thanks for this peace... Read more

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Verified Review Barry Ayers was invited by 1Cover to write this review.

Peace Of Mind

Review by Raymond Barrett | 17 August 2017, 13:40 PM | 0 comment

Have used 1Cover many times but because of never having to claim (which in a way is really good) I ca... Read more

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Verified Review Raymond Barrett was invited by 1Cover to write this review.

Great experience

Review by Sandra Penny | 17 August 2017, 13:40 PM | 0 comment

This was the first time I have used 1Cover. It was really easy and simple to do online. And the fact ... Read more

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Verified Review Sandra Penny was invited by 1Cover to write this review.

1 Cover Travel Insurance Protected Us From Flight R...

Review by William Liang | 17 August 2017, 13:40 PM | 0 comment

1 Cover Travel Insurance protected us from flight re-schedule. It took about 3 weeks to get our claim... Read more

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alright

Review by Daniela Trandafir | 24 August 2017, 15:02 PM | 0 comment

Called Contact Centre asking for Gst receipt to be emailed to me. CS Agent advised there is no Gst ap... Read more

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Verified Review Daniela Trandafir was invited by 1Cover to write this review.

Great to have at a reasonable price

Review by Pamela Christine Payne | 17 August 2017, 13:40 PM | 0 comment

Have just returned from European River Cruise, my room mate paid much more insurance through travel a... Read more

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Verified Review Pamela Christine Payne was invited by 1Cover to write this review.

Easy Last minute insurance

Review by Rob Henderson | 17 August 2017, 13:40 PM | 0 comment

I needed "at the Airport last minute" insurance and the online 1 cover was just that. I will ... Read more

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Comprehensive coverage

Review by Robert Nicholas Charles | 17 August 2017, 13:41 PM | 0 comment

1Cover were able to cover existing conditions and I thoroughly recommend them. We will definitely be ... Read more

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Verified Review Robert Nicholas Charles was invited by 1Cover to write this review.

Buying insurance online

Review by Christopher Cotton | 17 August 2017, 13:41 PM | 0 comment

Sold as basic insurance and the front screen on a mobile device said baggage insurance - fine print i... Read more

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Verified Review Christopher Cotton was invited by 1Cover to write this review.

Great Travel Insurance Company

Review by Cecilia Ngo | 17 August 2017, 13:41 PM | 0 comment

Great value for money and service :)

My claim was dealt with straight away. So Glad I got tr... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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