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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Customer Experience

8.7/10
8.7/10

Value for Money

8.6/10
8.6/10

Claims Experience

8.0/10
8.0/10
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Easier to organise

Review by Barbara Michelle Cameron | 18 January 2018, 18:14 PM | 1 comment

I have always been with a nationally known travel insurer. Having reached 70, I decided to check out... Read more

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Verified Review Barbara Michelle Cameron was invited by 1Cover to write this review.

Highly recommend

Review by Michael Caldwell | 18 January 2018, 17:48 PM | 1 comment

Very efficient company , claims made were paid out promptly . Great communication from staff via both... Read more

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Verified Review Michael Caldwell was invited by 1Cover to write this review.

Easy to book

Review by Richard Scales | 18 January 2018, 17:48 PM | 1 comment

I have no real idea whether this is a good insurance company or not. I would only find that out when... Read more

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Verified Review Richard Scales was invited by 1Cover to write this review.

Great product

Review by Jamie Mardon | 18 January 2018, 17:48 PM | 1 comment

Quick and easy to organise along with being well priced. When we wanted to extend covered time very e... Read more

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Not worth it

Review by Robert Richardson | 18 January 2018, 17:47 PM | 1 comment

My airline cancelled our flight and rebooked us for the next day. This was a week or so before we lef... Read more

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Verified Review Robert Richardson was invited by 1Cover to write this review.

Straightforward Claims Process

Review by Bridget | 16 January 2018, 18:14 PM | 1 comment

I had to make a claim and the claims process was very straightforward, and they were very helpful on ... Read more

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I had the worst experience ever with 1cover.

Review by Jennifer Young-Gould | 16 January 2018, 18:14 PM | 1 comment

It took around 9 months to get reimbursed for a claim that was very straight forward. I wasted hours ... Read more

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Verified Review Jennifer Young-Gould was invited by 1Cover to write this review.

Great value and a simple claims process

Review by Anthony Salisbury | 16 January 2018, 12:52 PM | 1 comment

An easy to understand and very affordable travel cover. Claim process was simple and processed very ... Read more

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Verified Review Anthony Salisbury was invited by 1Cover to write this review.

Absolutely superb

Review by John Hill | 16 January 2018, 12:52 PM | 1 comment

Made a claim and a short time later our claim was not only accepted but paid out, which we really ap... Read more

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Verified Review John Hill was invited by 1Cover to write this review.

Easy...

Review by Toni Rewiri | 16 January 2018, 12:50 PM | 1 comment

So easy to purchase this policy online. I did have to visit the hospital once, but the hospital and i... Read more

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Verified Review Toni Rewiri was invited by 1Cover to write this review.

Very happy with this company.

Review by Annette Hansson | 16 January 2018, 12:50 PM | 1 comment

Cheap, easy to use and efficient. I had to stay a day longer and it was so easy to adjust the cover ... Read more

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Verified Review Annette Hansson was invited by 1Cover to write this review.

Excellent plan

Review by Darlene York | 16 January 2018, 12:50 PM | 1 comment

Quick easy to apply on line and value for money. Fortunately we did not require the services during o... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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