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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.7/10

Customer Experience

8.9/10
8.9/10

Claims Experience

8.2/10
8.2/10

Value for Money

8.8/10
8.8/10
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Process difficult and drawn out when requesting med...

Review by Carol | 03 July 2017, 14:49 PM | 1 comment

After providing medical details info application seemed to get lost in system. I had to keep making ... Read more

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Cheapest and widest cover for a good price.

Review by Barry James | 03 July 2017, 14:49 PM | 1 comment

I have used 1Cover several times now for overseas trips. As yet I have never had to make any type of ... Read more

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Verified Review Barry James was invited by 1Cover to write this review.

Friendly quick cheap easy

Review by Jill Sye | 03 July 2017, 15:27 PM | 1 comment

Really nice guy on phone. Worked out both cover for flight that night and whether trip later in year ... Read more

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Verified Review Jill Sye was invited by 1Cover to write this review.

Had to cancel trip at last minute,hence claim

Review by John MacLeod | 03 July 2017, 14:49 PM | 1 comment

Very impressed with effeciency and speed of processing and paying out of claim. Some people i have sp... Read more

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Verified Review John MacLeod was invited by 1Cover to write this review.

No issues

Review by Paul Maria | 03 July 2017, 14:50 PM | 1 comment

It is quick and easy to arrange 1 cover travel insurance and great value for money. In all the times ... Read more

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Verified Review Paul Maria was invited by 1Cover to write this review.

1 Cover excellent service

Review by Robert Keith Johnston | 03 July 2017, 14:49 PM | 1 comment

We have been covered by 1Cover on our recent trip and unfortunately had to claim for an event.
Th... Read more

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Verified Review Robert Keith Johnston was invited by 1Cover to write this review.

Good value essential Travel Insurance

Review by Paul Spicer | 30 June 2017, 12:08 PM | 1 comment

A peace of mind Insurance cover is an essential travel requirement
1 Travel Cover are easy to acc... Read more

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Verified Review Paul Spicer was invited by 1Cover to write this review.

Waste of money

Review by Katerina Chapman | 29 June 2017, 13:54 PM | 1 comment

Returned home 3 months into one year trip for personal reasons. Didn't let me defer or refund the... Read more

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Verified Review Katerina Chapman was invited by 1Cover to write this review.

Affordable and easy

Review by RIZZI MARIE DE LEON | 28 June 2017, 14:47 PM | 1 comment

Buying travel insurance from 1Cover was very simple and easy. 1Cover was also much more affordable co... Read more

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Verified Review RIZZI MARIE DE LEON was invited by 1Cover to write this review.

Easily contactable thorough claim policy

Review by William Hale | 28 June 2017, 14:47 PM | 1 comment

Being injured and withdrawn from a planned holiday. 1Cover advised acceptance of my claim early and, ... Read more

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Verified Review William Hale was invited by 1Cover to write this review.

Nice and easy

Review by Diane Brunel | 28 June 2017, 14:47 PM | 1 comment

Easy to compare and take out insurance. Have used 1 cover before. Never had to claim but would neve... Read more

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Verified Review Diane Brunel was invited by 1Cover to write this review.

Brilliant response

Review by Ian Story | 27 June 2017, 12:34 PM | 1 comment

Having used 1Cover on 3 occasions now I can now vouch for their excellent service. Never having had t... Read more

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Verified Review Ian Story was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in New Zealand waters you still need to pick pacific, not New Zealand or domestic.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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