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1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by certain underwriters at Lloyds.

Overall rating 8.6/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.9/10
7.9/10

Customer Experience

8.6/10
8.6/10
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Peace of mind

Review by Theodore Knowles | 21 May 2018, 23:45 PM | 1 comment

Always use 1cover for International Travel.
Never had to use it use it but good to know its tried... Read more

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Verified Review Theodore Knowles was invited by 1Cover to write this review.

Peace of mind

Review by Shelley Ross | 21 May 2018, 23:45 PM | 1 comment

It was a simple and straightforward exercise to purchase 1Cover travel insurance online and we felt v... Read more

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Verified Review Shelley Ross was invited by 1Cover to write this review.

1Cover were great in most respects.

Review by Virginia Wilson | 18 May 2018, 17:07 PM | 1 comment

They stayed in constant contact with me throughout the experience of having to be taken to hospital w... Read more

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Good Value Travel Insurance

Review by Brenton Griffiths | 18 May 2018, 17:06 PM | 1 comment

The one time that I had to claim was hassle free. Dealing with the customer service people was straig... Read more

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Verified Review Brenton Griffiths was invited by 1Cover to write this review.

Claim policy was way too unclear

Review by Sunyoung Yang | 18 May 2018, 17:06 PM | 1 comment

The amount claimable per item was unclear. Buried in fine print. I suffered huge loss due to not spec... Read more

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Verified Review Sunyoung Yang was invited by 1Cover to write this review.

Outstanding service

Review by June Nevin | 17 May 2018, 19:24 PM | 1 comment

I have taken 1Cover several times while travelling. I have just travelled to Hawaii with a friend wh... Read more

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Verified Review June Nevin was invited by 1Cover to write this review.

Wonderful cover from a caring company.

Review by Sylvia Mellish | 17 May 2018, 19:24 PM | 1 comment

Last year I suffered a very unfortunate accident in Australia, requiring hospitalisation for severa... Read more

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Verified Review Sylvia Mellish was invited by 1Cover to write this review.

An excellent Cover for Senior Travellers

Review by Kevin Bromley | 15 May 2018, 17:49 PM | 1 comment

We have used ! Cover for our recent holidays, and have found them very fairly priced for the amount o... Read more

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Verified Review Kevin Bromley was invited by 1Cover to write this review.

Our Experiences with 1 Cover

Review by Stephen Hix | 15 May 2018, 17:48 PM | 1 comment

I have never had to claim but it is great peace of mind to know that you are there if we need you.I h... Read more

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Verified Review Stephen Hix was invited by 1Cover to write this review.

Good cover for what I needed

Review by Susan Dunn | 15 May 2018, 17:35 PM | 1 comment

The cover was easy to do online and value for money. I didn't have any problems while away so th... Read more

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Verified Review Susan Dunn was invited by 1Cover to write this review.

Travel Insurance

Review by Jocelyn Jones | 14 May 2018, 17:51 PM | 1 comment

No problem getting travel insurance online. Adequately covered all that I needed. A good rate Many th... Read more

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Claim for personal phone on travel insurance

Review by Arabella Greenslade | 14 May 2018, 17:51 PM | 1 comment

Great experience with 1Cover, dealt with a few different people doing a claim in relation to a broken... Read more

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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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