1Cover Travel Insurance Reviews

Insurance You Can Count On, 1Cover Direct Insurance Group Was Founded In 2003. This experience has allowed them to establish a team of travel insurance experts and are proud to say they have provided cover to over 1 Million customers. Policies are available to all ages. Dependants travel for free under 21 years of age. 24/7 emergency assistance. Underwritten by HDI Global Specialty SE - New Zealand.

Overall rating 8.6/10

Customer Experience

8.6/10
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Value for Money

8.6/10
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check Verified Review Barry Maher was invited by 1Cover to write this review.

Outstanding service and overseas support

| | 1 comment Reviewed by Barry Maher on 04 October 2018, 19:59 PM

Highly responsive great customer focus. None of the nonsense that often seems to be the practice with... Read more

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check Verified Review Barry Maher was invited by 1Cover to write this review.
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check Verified Review Catherine McLaren was invited by 1Cover to write this review.

Good to purchase medical only insurance

| | 1 comment Reviewed by Catherine McLaren on 04 October 2018, 18:31 PM

Traveling just for a week from NZ to Australia was pleased to be able purchase medical and hospital c... Read more

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check Verified Review Catherine McLaren was invited by 1Cover to write this review.
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check Verified Review Richard John Iotua was invited by 1Cover to write this review.

For peace of mind

| | 1 comment Reviewed by Richard John Iotua on 03 October 2018, 13:50 PM

The cover was easy to access, and time efficient, was one less thing to worry about and very cost eff... Read more

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check Verified Review Richard John Iotua was invited by 1Cover to write this review.
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check Verified Review Leslie Graham was invited by 1Cover to write this review.

Great insurance cover

| | 1 comment Reviewed by Leslie Graham on 03 October 2018, 12:46 PM

Never had to claim thankfully but always easy to get a quote and cover provides everything i need and... Read more

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check Verified Review Leslie Graham was invited by 1Cover to write this review.
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check Verified Review Anna Flatt was invited by 1Cover to write this review.

Quick and easy claim

| | 1 comment Reviewed by Anna Flatt on 03 October 2018, 12:46 PM

My husband fell unwell while we were in the US and had to visit the hospital. 1cover were super easy ... Read more

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check Verified Review Anna Flatt was invited by 1Cover to write this review.
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check Verified Review Gwyneth Owen was invited by 1Cover to write this review.

Good value

| | 1 comment Reviewed by Gwyneth Owen on 02 October 2018, 20:55 PM

The cost of my 1Cover insurance for the cover provided is always good. Apart from purchase Ihave had ... Read more

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check Verified Review Gwyneth Owen was invited by 1Cover to write this review.
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check Verified Review Ann Hatwell was invited by 1Cover to write this review.

Total satisfcation

| | 1 comment Reviewed by Ann Hatwell on 02 October 2018, 20:55 PM

We have used 1Cover before. Had to make a claim this trip and it was settled online within 24hrs. E... Read more

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check Verified Review Ann Hatwell was invited by 1Cover to write this review.
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check Verified Review Alan was invited by 1Cover to write this review.

No problems at all !

| | 1 comment Reviewed by Alan on 02 October 2018, 17:50 PM

Didn't need to claim ,all good that is what insurance is about ,peace of mind ! had to extend pe... Read more

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check Verified Review Alan was invited by 1Cover to write this review.
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Disappointing

| | 1 comment Reviewed by Kurt on 02 October 2018, 17:50 PM

Had a flight cancellation. So our trip had to be extended by a day. I called to make sure the coverag... Read more

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check Verified Review Emyr Roberts was invited by 1Cover to write this review.

Fabulous and easy cover

| | 1 comment Reviewed by Emyr Roberts on 02 October 2018, 17:32 PM

Our daughter put us on this cover, she said it was easy and she uses it every trip she takes.
I a... Read more

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check Verified Review Emyr Roberts was invited by 1Cover to write this review.
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Easy, fast and friendly

| | 1 comment Reviewed by Fleur St. Anderson on 02 October 2018, 17:31 PM

Easy as a few clicks, No stress, No phone calls. Policy immediately received. Brilliant service and w... Read more

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check Verified Review Carmel Williams was invited by 1Cover to write this review.

Quick assistance overseas

| | 1 comment Reviewed by Carmel Williams on 02 October 2018, 17:30 PM

I didn't end up having to make a claim, however, I almost needed to visit a hospital in the USA. ... Read more

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check Verified Review Carmel Williams was invited by 1Cover to write this review.

1Cover FAQ

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and for my equipment?

Yes if you purchase their Ski Pack add on. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I’m not a New Zealand resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within NZ you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in NZ. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

<

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call!

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonne.

Who underwrites them?

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. This insurance is underwritten by certain underwriters at Lloyd’s.

Where are they based?

Auckland

What is the cooling off period?

14 days

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