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We had luggage go missing for 5 days. Zoom replied very quickly, compensated us with no questions ans... Read more
Great experience when dealing with Zoom, quick response and good customer experience. They went beyon... Read more
Very hard to get hold of with only a NZ number, ended up with multiple points of contact through phon... Read more
Zoom accepted our claim even though we couldn’t satisfy all the information requirements. We will be ... Read more
Unfortunately I did end up having to use my travel insurance while overseas. However the ZOOM claim p... Read more
Thanks Zoom for the quick, affordable and efficient service! I like the welcome home message and woul... Read more
This was one of the worst experiences with an insurance comapny for me. There are much better options... Read more
Easy to book and good value for money. I didn't have to worry to go through a long process to set... Read more
I haven't ever had to make a claim before, I wasn't holding out for a good experience but Zoo... Read more
We were travelling to Hawaii, and we had cover to make sure we were covered for unforeseen circumstan... Read more
I found no problem at all to use online setup, very quick and simple.
Had one occasion only overs... Read more
Very easy and fast to do online.
Especially when you're travelling to New country you... Read more