Travel Insurance Reviews

Our travel insurance reviews are here to help! Get the inside scoop on everything from claims handling to customer experience. Simply use the search box above to see what real customers think about their travel insurance.

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Fast, Thoughtful, Quick & EASY

| | 1 comment Reviewed by Ellen Maree Baylis on 06 September 2019, 12:05 PM

Claiming insurance was hassle free, quick and easy with Zoom insurance. We had to cancel our trip due... Read more

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Excellent

| | 1 comment Reviewed by Gavin Weeks on 03 September 2019, 00:04 AM

We had to claim while travelling through Europe recently, however, Zoom looked after us exceptionally... Read more

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Great stuff

| | 1 comment Reviewed by Tom Li on 01 April 2019, 13:33 PM

Really appreciated the quick and friendly customer service, which managed to get me everything I want... Read more

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Excellent Service

| | 1 comment Reviewed by Kelly Stewart on 19 March 2019, 18:19 PM

We had luggage go missing for 5 days. Zoom replied very quickly, compensated us with no questions ans... Read more

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Beyond expectations

| | 1 comment Reviewed by Daniel Harris on 18 March 2019, 13:50 PM

Great experience when dealing with Zoom, quick response and good customer experience. They went beyon... Read more

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check Verified Review Callum was invited by Zoom Travel Insurance to write this review.

Communication channels lacking

| | 1 comment Reviewed by Callum on 07 March 2019, 12:17 PM

Very hard to get hold of with only a NZ number, ended up with multiple points of contact through phon... Read more

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check Verified Review Callum was invited by Zoom Travel Insurance to write this review.
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Excellent to deal with.

| | 1 comment Reviewed by Ian and Adrienne Hunter on 18 February 2019, 18:31 PM

Zoom accepted our claim even though we couldn’t satisfy all the information requirements. We will be ... Read more

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Great value for money & excellent customer support!

| | 1 comment Reviewed by Raychell Teinakore on 02 January 2019, 14:34 PM

Unfortunately I did end up having to use my travel insurance while overseas. However the ZOOM claim p... Read more

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Great service!

| | 1 comment Reviewed by Selina Groube 1 on 24 December 2018, 12:59 PM

Thanks Zoom for the quick, affordable and efficient service! I like the welcome home message and woul... Read more

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Look elsewhere.

| | 1 comment Reviewed by Aidan Gray on 13 November 2018, 11:40 AM

This was one of the worst experiences with an insurance comapny for me. There are much better options... Read more

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Simple & affordable

| | 1 comment Reviewed by Jenn Onyeiwu on 03 September 2018, 18:17 PM

Easy to book and good value for money. I didn't have to worry to go through a long process to set... Read more

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Awesome

| | 1 comment Reviewed by Charlie on 10 July 2018, 14:59 PM

I haven't ever had to make a claim before, I wasn't holding out for a good experience but Zoo... Read more

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