Travel Insurance Reviews

Our travel insurance reviews are here to help! Get the inside scoop on everything from claims handling to customer experience. Simply use the search box above to see what real customers think about their travel insurance.

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Excellent Service

| | 1 comment Reviewed by Kelly Stewart on 19 March 2019, 18:19 PM

We had luggage go missing for 5 days. Zoom replied very quickly, compensated us with no questions ans... Read more

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Beyond expectations

| | 1 comment Reviewed by Daniel Harris on 18 March 2019, 13:50 PM

Great experience when dealing with Zoom, quick response and good customer experience. They went beyon... Read more

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check Verified Review Callum was invited by Zoom Travel Insurance to write this review.

Communication channels lacking

| | 1 comment Reviewed by Callum on 07 March 2019, 12:17 PM

Very hard to get hold of with only a NZ number, ended up with multiple points of contact through phon... Read more

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check Verified Review Callum was invited by Zoom Travel Insurance to write this review.
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Excellent to deal with.

| | 1 comment Reviewed by Ian and Adrienne Hunter on 18 February 2019, 18:31 PM

Zoom accepted our claim even though we couldn’t satisfy all the information requirements. We will be ... Read more

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Great value for money & excellent customer support!

| | 1 comment Reviewed by Raychell Teinakore on 02 January 2019, 14:34 PM

Unfortunately I did end up having to use my travel insurance while overseas. However the ZOOM claim p... Read more

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Great service!

| | 1 comment Reviewed by Selina Groube 1 on 24 December 2018, 12:59 PM

Thanks Zoom for the quick, affordable and efficient service! I like the welcome home message and woul... Read more

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Look elsewhere.

| | 1 comment Reviewed by Aidan Gray on 13 November 2018, 11:40 AM

This was one of the worst experiences with an insurance comapny for me. There are much better options... Read more

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Simple & affordable

| | 1 comment Reviewed by Jenn Onyeiwu on 03 September 2018, 18:17 PM

Easy to book and good value for money. I didn't have to worry to go through a long process to set... Read more

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Awesome

| | 1 comment Reviewed by Charlie on 10 July 2018, 14:59 PM

I haven't ever had to make a claim before, I wasn't holding out for a good experience but Zoo... Read more

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Travel insurance with the most comprehensive cover for unforeseen circumstances.

| | 1 comment Reviewed by Hayley Warren on 10 July 2018, 14:59 PM

We were travelling to Hawaii, and we had cover to make sure we were covered for unforeseen circumstan... Read more

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Hassle free easy online cover.

| | 1 comment Reviewed by Martin Kirman on 06 July 2018, 18:36 PM

I found no problem at all to use online setup, very quick and simple.
Had one occasion only overs... Read more

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Easy as

| | 1 comment Reviewed by Gloria van der Gaag on 20 June 2018, 20:27 PM

Very easy and fast to do online.

Especially when you're travelling to New country you... Read more

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