Travel Insurance Reviews

It's one of those things. You buy travel insurance in the hope of never needing to use it. Had an unfortunate holiday experience of being left stranded on a remote island after airline operator had continually cancelled flights to and from the island for days (with no guarantee when flights would resume). Claims process on this occasion turned out to be very easy and straightforward with the claim being processed surprisingly quickly. Based on this experience, have no hesitations in recommending them.

Good affordability compared to another insurer, 1Cover, who I've used in the past. Easy to follow policy. Will use in the future with my travels.

My wife sustained an injury to her tooth whilst on holiday. The injury happened just 2 days before we could return back to NZ. Wrote to customer services and asked that if this will be covered by our policy as we could only source treatment from the dentist on our return. Surprised to be told that the Insurance will not pay or accept liability for treatment back in NZ. Tried explaining to the person at Customer Services that we bought over the counter pain relief medication and it is so difficult to get a dentist in a foreign country. Plan to take this issue up with the Insurance Ombudsman/council. We thought we were taking the best possible cover and we paid substantially more because we declared all medical issues and paid extra for this to be covered. Very disappointed.

I recently went to India, where i got very sick and had to be hospitalized, although in the end it wasn't necessary for me to make a claim, TINZ representatives remained in contact to ensure my well-being. Great supporting organisation highly recommend .

Happy with the travel insurance with this provider, made the process easy from start to finish. Can recommend them and will use again!

I didn't have a claim but it's worth to do an insurance, while you are overseas. So I recommend to everybody to do an travel insurance with TINZ. Thanks.

Super easy to navigate website and get the insurance we needed for the best price! Very happy we went with TINZ.

Amazing service easy website easy claim xxx good quick fast efficient and easy to make a claim. Will use again.

I lodged my claim, a dentist emergency - nothing dramatic though - yesterday. Today, 24 hrs later I got an approval email. Wonderful, speedy service for a competitive price. Awesome!

Easy to obtain cover. Fantastic customer service when I made a claim enquiry from overseas. Fast response to claim submission.

I have used TINZ many times over the years and although I have not had to make a claim I am most satisfied with the insurance provided.

They are so quick and easy to deal with. Also great value for money specially when they have deals and promotions