Travel Insurance Reviews

Our travel insurance reviews are here to help! Get the inside scoop on everything from claims handling to customer experience. Simply use the search box above to see what real customers think about their travel insurance.

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Received half of what I should have

| | 0 comment Reviewed by Shar Williams on 15 April 2020, 14:59 PM

Customer support was great, however they did not reimburse me for alternative flights or my full acco... Read more

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check Verified Review Paul Bensemann was invited by TINZ to write this review.

No response at all to my emails

| | 0 comment Reviewed by Paul Bensemann on 15 April 2020, 14:55 PM

Your website said you were overwhelmed by phone calls so I sent two emails to you and no response. It... Read more

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check Verified Review Paul Bensemann was invited by TINZ to write this review.
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Quick to take the insurance premium...terrible customer service when needing help.

| | 0 comment Reviewed by Petina Kerapa on 15 April 2020, 14:55 PM

Good communication when signing up, but when travel plans changed and my trip was cut short TINZ refu... Read more

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check Verified Review Francis Talboys was invited by TINZ to write this review.

Insurance Null and Void

| | 1 comment Reviewed by Francis Talboys on 14 April 2020, 23:09 PM

Pointless in making a claim because all travel insurance is void. Read the small print. But they stil... Read more

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check Verified Review Francis Talboys was invited by TINZ to write this review.
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check Verified Review LAURA SHAXON-POIPOI was invited by TINZ to write this review.

Nice and Easy

| | 1 comment Reviewed by LAURA SHAXON-POIPOI on 10 March 2020, 17:48 PM

Fast quick easy process.
Glad I didn't need to claim butbsure it would have been a breeze if ... Read more

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check Verified Review LAURA SHAXON-POIPOI was invited by TINZ to write this review.
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check Verified Review Hazel Webster was invited by TINZ to write this review.

Peace of mind

| | 1 comment Reviewed by Hazel Webster on 10 March 2020, 17:48 PM

Once again I had no reason to claim but peace of mind that I had cover just in case. Read more

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check Verified Review Hazel Webster was invited by TINZ to write this review.
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check Verified Review Dianne Leonard was invited by TINZ to write this review.

Great Holiday

| | 1 comment Reviewed by Dianne Leonard on 10 March 2020, 17:47 PM

We had a wonderful holiday as we knew we were covered for any mishap should it happen. Certainly reco... Read more

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check Verified Review Dianne Leonard was invited by TINZ to write this review.
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check Verified Review Rodney Penney was invited by TINZ to write this review.

Applying for a Policy

| | 1 comment Reviewed by Rodney Penney on 10 March 2020, 17:47 PM

Really very easier to do. My travel friends also used this service as it had a alpine skiing cover fo... Read more

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check Verified Review Rodney Penney was invited by TINZ to write this review.
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check Verified Review Anthony O'Sullivan was invited by TINZ to write this review.

Easy and cost effective.

| | 1 comment Reviewed by Anthony O'Sullivan on 06 March 2020, 16:05 PM

I was traveling to the snow for a week and also riding horses for a week. TINZ offered the easiest an... Read more

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check Verified Review Anthony O'Sullivan was invited by TINZ to write this review.
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check Verified Review Peter Bunkall was invited by TINZ to write this review.

Very cost-effective travel insurance with higher Rental Excess Cover than others

| | 1 comment Reviewed by Peter Bunkall on 06 March 2020, 16:05 PM

We chose this Travel Insurance when we encountered a Rental Company with a $A4,000 Excess. This was m... Read more

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check Verified Review Peter Bunkall was invited by TINZ to write this review.
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check Verified Review Bryce Franklin was invited by TINZ to write this review.

Very helpful customer service

| | 1 comment Reviewed by Bryce Franklin on 06 March 2020, 16:05 PM

We had to extend our travel insurance policy multiple times, and it was an easy process, thanks to TI... Read more

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check Verified Review Bryce Franklin was invited by TINZ to write this review.
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check Verified Review John Galambos was invited by TINZ to write this review.

Easy to procure at reasonable price for Myanmar

| | 1 comment Reviewed by John Galambos on 06 March 2020, 16:04 PM

Airline changed homeward flight, brought it forward 17hrs on same day meaning a long layover, 19hrs, ... Read more

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check Verified Review John Galambos was invited by TINZ to write this review.
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