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I liked the previous system 1Cover had in relation to pre-existing medical conditions, which let me o... Read more
I am always very much at ease to know I have 1cover insurance as my backup when I travel. Read more
No problem with buy insurance online, but found length of claim very 'long winded'why would y... Read more
We used 1Cover three times this year. Easy to obtain cover. And I welcomed a successful claim in re... Read more
Would like to thank 1Cover for their awesome assistance and making my Travel Insurance very easy. The... Read more
I bought cover for a trip to Thailand and found it very affordable and straight forward. I didn't... Read more
To date I have yet to file a claim but I always feel happy and secure whenever I travel having your i... Read more
I didn't hesitate to contact a Doctor when I fell ill in Egypt, as I knew from past experience, 1... Read more
Have taken 1 Cover now for several trips to Australia and the United States. Great peace of mind kno... Read more
We travel to the USA each year to visit our son.On one of our trips my wife twisted an ankle where sh... Read more
Have used 1Cover twice now, easy to do on line and there is help at hand if you have a question. Neve... Read more
Very quick and easy to complete. However, as I recommended a friend who also bought insurance from y... Read more
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1 comment on this review
Keeping an open dialogue with our customers is how we improve our service, so thank you for your feedback.
When assessing pre-existing conditions, we look at each candidate as an individual – and we cover everyone – from 103 year-olds to people with multiple pre-existing conditions. It depends on a range of factors including the type of trip you are going on, and we consider all pre-existing applications on a case-by-case basis.
I am sorry to hear that you were disappointed with the outcome on this occasion.
Sophie@1Cover
04 January 2018, 11:16 AM