Travel Insurance Reviews

I have always taken insurance when traveling out of NZ and very fortunate never had the need to use so ends up a waste of money but a necessity and 1cover did have a great deal with Comprehensive cover for a good price. So using www.comparetravelinsurance.co.nz worked.

Found the process ok, good timely response after I had all the documents in. Was a bit tricky getting some of the required documents back from the airline, but got there in the end.

The person who dealt with my claim was great it's unfortunate however that I paid all that money and couldn't claim back an ipod that my 10 year old lost. If it was an adult sure the left behind rule should apply but children leave/drop things and now as a result she has to go without. I thought the reason we got insurance for kids was for this exact reason so like I said in the title shame about the fine print we'll have to shop around next time to find a company that understands children.

Lost two pairs of optical glasses in one case. Replacement cost $549. Paid out less than half that.
Will be travelling again soon but feel let down.

Clear instructions how to make a claim and prompt attention to the claim. Very satisfied with the whole process

I couldn’t have asked for a better experience with 1cover! Not only didn’t their policies match my travel needs, they exceeded them and more! When I contacted them with a query, they responded asap while I was overseas, they sorted it without me asking! 11/10!

1Cover offer excellent value travel insurance, I also found buying this insurance on-line very easy. Due to changes in travel plans I needed to extend the insurance by 3 days, the process was again very simple. Very happy, will buy again!

No advice given around car insurance. Customer has to figure it out themselves and guesstimate cover, hopefully its all there for x location.
Needs advice.

Never claimed so cannot comment on whether it works. Same cover for less than fellow travellers. Medical loading for condition that no longer exists is a frustration.

So far to date we will not be using 1cover again. 2 unsatisfactory phone calls to date. Probably won't get paid out as we can't provide proof of purchase and have been told loss and theft are 2 different things. Loss not being covered. $400 Not well spent

We were called back to Auckland from our trip to Adelaide as my father was dying. We had to change our flights and managed to get back before he passed away.
We were not covered for the cost because he was over 85 years old.
Disappointed.

I cannot say enough about 1Cover and the awesome service they provided me when I broke my ankle in Australia. My case manager was really good at explaining how the whole process worked as this was the first time I had to make a claim and they really looked after me and kept me fully informed. 1Cover has always been my go to for travel insurance.