Travel Insurance Reviews

Whilst post claim was very quick and efficient, the total experience did not rate as high due to online user experience in trying to start claim process.

All communication done by email which suited me being hearing impaired! Wouldn’t hesitate to Recommend as the travel insurers of choice!

So simple to get the quote online and buy before our family trip. Luckily we did not need to make a claim, but if it is anything like the purchasing, I am sure it would have been a very smooth experience. Thanks 1Cover team!

As a first time car renter I freaked when I saw my excess was $4500 so I search and found this 1Cover policy which gave me reduced excess to $250 and a whole heap of other benefits. It cost me an amazing $28!!! Wow and I slept a whole lot better.

I didn't have to use this cover but it was great knowing if anything happened I had the cover in place

Easy online insurance. Can't comment on claims, as not applicable in this instance, but it was reassuring to know that insurance was in place, even for a trip on home soil!

Our trip to Australia, went to help daughter with cancer, instead my Partner (her Mother picked a bug up on the plane). result was 6 days in hospital, 1hour 30 min travel each way. so very taxing.It was the holiday from hell, even with the help of 1cover travel, left us well out of pocket but the help from 1cover was much appreciated

Answered claim straight away. Money was received into my bank account quickly. Great company to deal with, when things happen.

The online claim form didn't work because the required drop down fields wouldn't drop down. I would recommend giving longer time due to waiting on airports responses.

We don't like making a claim but sometimes it can happen. The whole experience was hassle free, didn't make us feel bad for doing it, quick and easy. Thank you!

I lodged my claim and somehow all the information was lost at your end. I then supplied all the required information manually to the given address. This was sent back to me with an Australian address so I posted it again. I received an email requesting a document that I had already sent. I resent this document. Another email from another person requesting this document that had been sent and a confirmation email saying it had been received. Another email from yet another person wanting this document Finally I replied detailing my experience with numerous people and that I have insured a number of times with 1cover and referred 1 cover to other people but that I would look elsewhere in the future for my travel cover and received immediate payment. As you can understand I was particularly frustrated and unhappy with this process

Have been overseas many times, first time making the claim Have been looked after very well easy to communicate will recommend to family and friends Thank you