Travel Insurance Reviews

Travelled to Aussie to visit my sister who was seriously ill with cancer. Had to change my flights to get there on time. She died the next day. Couldn't contact office by phone as was put on permanent hold. Sent an email. Was told I could change my cover dates as long as I didn't claim on the changed flights. Gave up at that point due to stress.

1Cover is a great insurance company. We had a claim and they were quick to support us. Highly Recommend

this is now my go-to for travel insurance to Australia. So easy to request quote and pay premium. Have not yet had to claim but I have peace of mind that I am covered.

Went to hire a car overseas and needed a quick overview of my cover which I was not able to access when I needed it. Had a lot of confidence I was covered but would have been good to have been able to confirm. Would recommend otherwise.

I am so pleased with the overall service I received from 1cover. It was effortless, quick, and very affordable. I plan to tell all my friends about my wonderful experience, and highly recommend.

I email asking if I should make a claim just in case our bags don't turn up haven't heard anything and it is now evening, Tuesday 5th February. I made a claim about lost luggage on Saturday evening by email because our bags didn't arrive into Auckland from Rarotongo with us on 2nd February. I have contact the airline and also haven't heard anything. I am totally disappointed

When I included India in my travel plans I received prompt, clear guidance and fee changes. Very much appreciated help.

I went to Samoa to the island of Upolo for seven days. I did leave getting travel insurance till late.1Cover was quick and easy (online) and conformation of the policy very quick, with contact details when required. I can honestly say I did not have to activate any part of insurance policy, but knowing it was available at any was comforting. Funny I got stung by a hornet, completely different to our New Zealand wasp, horrible looking things, but most of all I drove around the Island a lot dodging all manner of animals that crossed the road, including people.

I was easily able to understand what I was covered for in big print (rather than obscure small print that you have to try and work out). This is not so with other insurers, I was able to alter the insurance policy when we were in transit when we decided to travel to another country. All in all it was an easy decision

I have used 1 Cover Insurance a number of times over the years. Thankfully I have not needed to claim but a couple of years ago I was travelling with my sister in-law in the US, she unfortunately got sick and was briefly hospitalised, when we got back I asked her how did her claim go, she said everything went through without any problems, I was so happy for her as I recommended 1 Cover.

I have just had a claim with 1Cover settled quickly and easily. Very happy with the way they got back to me so quickly and processed my claim, for a very painful circumstance, quickly and kindly.
I have been using 1Cover travel insurance for some years now and will highly recommend them to anyone looking for an understanding and reasonable insurer.

Unfortunately I have recently had to make a claim on my overseas insurance cover after a small procedure in a Thailand hospital. Fortunately I had adequate cover on my policy. The staff I communicated with during my claim process where very helpful and patient (I had to resend some of my documentation because my camera was blurring the writing). The claim was sorted with out drama or ducking and weaving from the claims department. Many thanks for a painless process. Good job.