Travel Insurance Reviews

We have insured with 1Cover many times and the process online is always simple, even for the need of extra cover (eg camera equipment) or existing medical conditions.

We have only needed to claim once, and that was quickly and efficiently carried out. The claim was made several months after our travel, when an unexpected bill was sent through from our overseas destination. There was no issue with the lateness of the claim, and this took away the stress of  a rather large potential expense that would have left a "bad taste"  about the holiday.

We are very happy with 1Cover!!!!

We took insurance because of my Artrial fibrillation. When my wife fell down the stairs and badly broke her right femur it was all. One phone call to 1Cover Insurance and at a moment everything was taken off my shoulders. After my wife Lorna's operation and release from hospital their planning to get us home on a flight to New Zealand was absolutely first class from everyone who contacted us. We were flown business class because of the nature of my wife's injury. Thank you thank you and thank you again No.1 Insurance. Brilliant.

Easy to order, easy to print and keep with us, easy to understand cover conditions, haven't had to claim though so you never know until you need it.

Amazing and helpful staff. Easy claim process and good pricing and value for money. Thank you 1cover! We will be back :)

Would have given a 10 for claim response had I not found the online claim process a little clunky and slow. In other respects very good with helpful advice by phone and a very quick claim approval.

I've never made a claim from any travel insurance company. Also I don't carry anything of value which I couldn't afford to lose.. But that's not the real point. Because things can change suddenly. So I buy insurance for peace of mind especially if I require medical assistance. So I don't want an insurance company who scrunts their way through any potential preexisting condition with a view to avoid a claim if something goes astray. Everyone carries a medical risk whether they know it or not. And no Kiwi ever goes on holiday deliberately to get unwell or get an intervention. It's all free here anyhow. So this is why I always choose 1cover insurance. No fuss. No frills. Reasonable exclusions. And reasonable pricing.

We felt safe knowing we had the cover we needed- luckily we didn’t need to make a claim. All communications with setting up the insurance were prompt and easy to tollow- would recommend and use again

I have an annual multi trip policy which I found to be excellent value for money. I recently had to make a claim relating to damage to a rental vehicle. The the online claims system was very good and the team had assesses my claim and paid out within 48 hours. Have had nothing but good experiences with 1 Cover.

We did not need to take advantage of the travel insurance but it was comforting knowing it was in place should it be required.

An awesome company that never queried our claim at all. Approval was straight away even on a Sunday. Money in my bank next day. Would never use another insurance company and have recommended to many

with the service but not overly excited didn't feel it was as personal as in past years. Value for money is subjective I was just pleased to get pre-existing condions covered.

I was pleased with the ease of being able to do all i needed on line. Also had a great holiday.