Travel Insurance Reviews

I spend about 3 weeks of my holidays with administration work, to put the claim in. I had the impression nobody took the time to look at the documents and sent prefabricated letter again. When somebody looked at the documents (I send 3 times) the answer was swift and the money paid out in a very short time. Well done, but the beginning was not good.

It's a win-win situation when I don't have to make a claim, great for me, great for the insurers, underwriters and all involved. So this could be a pretty boring review.

I could mention that booking cover on-line was quick and straightforward, or I could tell you a little about my holiday, or even my cat, who is bugging me by rubbing his big wooly head on the keyboard as I type.

Instead, I'll tell you about why I feel safe with 1Cover.

Nine years ago, I wasn't so lucky on a trip to Ireland. I ruptured my Achilles tendon. Fortunately, I'd taken out a policy with 1Cover. The service provided on that occasion was exemplary. When someone is injured, they don't want to deal with people who are trying to save a buck or two here and there. In that situation, people need good honest robust care, and that is what I received. When I said I couldn't manage to fly back to NZ without having my leg raised, it was arranged. When an unexpected bill turned up from the hospital that had kept me in a corridor overnight, assessed then discharged me, I passed it on to 1Cover, and didn't hear another word about it.
The people I spoke to we courteous and kind.

If only all insurance companies operated in this manner!
Thank you, 1Cover.

5 years ago I had to cancel my trip to Europe ( tramping trip in Iceland) due to unexpected illness from my husband. 1 Cover paid all of my expensive trip back except the access.
Amazing service and will be a customer every time I travel for sure.

We have used 1 Cover for several years now as they are so easy to deal with. We unfortunately once had to make a claim and they were so quick and stress free and we have always gone straight to them for all our family's travel insurance since.

We did have to make a claim a few years ago when our flight was delayed and 1 Cover were so quick and easy to deal with. Since then we have always used 1 Cover for all of our family travel insurance. Thank you.

Such an easy Company to deal with.
Even with pre-existing conditions it was so easy to complete purchase on line.Good premiums as well.

Insurance companies seem to be all about making money & when it comes down to making a claim throws something in the mix to disvade going through the claim process.I had a domestic flight cancelled on first day of holiday on our way to catch international flight. Got invoice from alternative airline company but still not good enough. 1cover wanted a letter from Air new zealand claiming fog on the day. Something I hadn't forseen when making a claim. Along with $200 excess would only have received $88 so chose not to bother.

I have used 1 Cover for the past couple of years as I travel off-shore often. They are very easy to work with - quick, efficient and no messing around.

I have just had to make a claim and that has gone smoothly.

Kia ora.

Find it a good package has all I need especially the car rental coverage. Had to make a claim a few years ago paid out very quickly.

I needed to get surgery urgently whilst overseas and 1cover did not mess around. I was in a lot of pain and they took care of absolutely everything

I had to cancel my holiday because I damaged my knee (torn miniscus). It was quite a substantial amount as I received no refund for a tour I was doing and I had booked non-refundable flights in the US. I submitted my claim and all the required documentation on Thursday and on the Monday I was advised that my claim had been accepted and the money would be paid the following week. I was very impressed with the quick turn around and response from 1 Cover

No problem purchasing this Travel Insurance on line. Very fast response and comprehensive cover without medical certification.
Recommend to anyone.