Travel Insurance Reviews

This was a most frustrating claim. The person I dealt with was to say the least lacking in my opinion in the maths department! Too frustrating..will never deal with company again or recommend

In Vietnam, broke ankle. Case manager 10/10, was fantastic, supported me, understood my needs. A different consultant responded to messages at one stage and upset me immensely (re email sent 25 April and conversation I had with him), wanted me to contact my airline myself. Thank goodness the case manager came back and sorted me out esp my travel arrangements out for me and my escort friend. Air flights and airport treatment A+ Overall a big thanks 1Cover. Got me safely home and stress free

My "free" credit card cover rejected because of pre existing conditions. Spoke with 1Cover, completed questionnaire and was accepted with only a $63 additional loading. Much appreciated and would recommend 1Cover.

Really helpful staff from start to finish of my claims experience, very fair assessment of what they would pay and I will highly recommend 1Cover to all my clients moving forward (I'm a broker)

Good friendly service and I feel a good price for the services. Have used TINZ now several times and will continue to use them.

We had a medical situation arise while in the US. When I tried to call the insurance company's phone numbers in the US to report the incident and to seek guidance, there was never an answer to the calls. The seriousness of the issue in the face of no helpful answer led me to stop trying to contact Zoom.

On-line application process very easy and clear including cover for existing conditions. After trying one other on-line insurer we found 1Cover application for quite a complex health issue in a 78 yr old was excellent and so we didn't try anyone else. So not sure of value for money, although it was less than the other insurer we started an application with, and we didn't make any claims.

This is the second time we have used TINZ when travelling overseas. TINZ is affordable, easy to understand and organise. They always touch base before we leave and then again once we have returned home. So far we have never had to make a claim and fingers crossed we will never have to:)

1cover is always our go to for travel insurance. We haven't needed to claim anything for our recent trip but it's good to know that we were protected in any situation.

I have used 1Cover several times and will continue to do so for my travel needs. Very uncomplicated and personnel always polite and helpful .

I find it so simple and quick to apply. Have used 1Cover every time I travel - excellent service

I love dealing with A1 as the phone service is quick and I can understand what they're saying. Advice is given which is helpful as well.