Travel Insurance Reviews

Easy guidelines and response with no hassle.
Claim approved within 1-2 days when following directions and uploading required documentation.
Have always and will continue to use 1cover for my travel needs.

Would definitely recommend, had to cancel an upcoming trip due to medical reasons and 1Cover paid out with no hassle. Will be using in the future.

We have used 1-cover a few times now. Travel insurance is very competitive. This trip we used their camper-van cover that saved us "loads of money" The motor-home company were going to cover us the same for 8 times the premium!

I have used 1 cover twice now and I love how simple, yet practical it is. Getting cover is so fast and having cover is a great way to travel without the stress.

TINZ has given me excellent insurance coverage at more affordable prices and answered my phone queries immediately. I always use TINZ

No claims required with this policy: The ease to obtain Travel Insurance, with some pre conditions included in the base cover and value for money has been found to be more favourable than other Travel Insurance Providers that I have enquired about.

I spend about 3 weeks of my holidays with administration work, to put the claim in. I had the impression nobody took the time to look at the documents and sent prefabricated letter again. When somebody looked at the documents (I send 3 times) the answer was swift and the money paid out in a very short time. Well done, but the beginning was not good.

Easy to organise on line & although my trip was trouble free I felt very comfortable in the knowledge that my insurance was in good hands.

It's a win-win situation when I don't have to make a claim, great for me, great for the insurers, underwriters and all involved. So this could be a pretty boring review.

I could mention that booking cover on-line was quick and straightforward, or I could tell you a little about my holiday, or even my cat, who is bugging me by rubbing his big wooly head on the keyboard as I type.

Instead, I'll tell you about why I feel safe with 1Cover.

Nine years ago, I wasn't so lucky on a trip to Ireland. I ruptured my Achilles tendon. Fortunately, I'd taken out a policy with 1Cover. The service provided on that occasion was exemplary. When someone is injured, they don't want to deal with people who are trying to save a buck or two here and there. In that situation, people need good honest robust care, and that is what I received. When I said I couldn't manage to fly back to NZ without having my leg raised, it was arranged. When an unexpected bill turned up from the hospital that had kept me in a corridor overnight, assessed then discharged me, I passed it on to 1Cover, and didn't hear another word about it.
The people I spoke to we courteous and kind.

If only all insurance companies operated in this manner!
Thank you, 1Cover.

5 years ago I had to cancel my trip to Europe ( tramping trip in Iceland) due to unexpected illness from my husband. 1 Cover paid all of my expensive trip back except the access.
Amazing service and will be a customer every time I travel for sure.

We had TINZ insurance for our recent trip to Vietnam. I unfortunately had a bad accident & had to claim. TINZ went above & beyond right from contact, communication, hospital recommendation, they sorted our air flight upgraded travel.Made everything seamless. It was quite daunting in a different country & to be helped so much was so relieving. We can't thank them enough. We will always use them for all of our travel & I have recomended to many people already.

My grandmother passed away just before the holiday and I emailed your office for a.possibility of a claim but I received nothing.. not even a single reply. Very bad customer service.