Travel Insurance Reviews

Wonderful hassle free travel insurance. My questions were answered promptly and advice was very helpful. Fantastic price for peace of mind travelling with everything covered. I would definitely recommend.

I had to claim medical costs while in the US. I was so relieved that TINZ paid the bill directly without me having to carry the cost.

Also the claims process was so easy and quick.

Everyone I dealt with was so helpful and friendly.

The whole experience of dealing with TINZ was great - and a huge relief as getting big medical bill is very scary.

Approving insurance is fast. I could go to trip smoothly. Thank you. I can recommend others to use your insurance.

We had no problems from the time we took out the Insurance but as again we didn't have a claim there was no reason to have a problem.

Was easy to take out cover online and over phone, friendly and helpful people, felt completely safe leaving NZ and the whole time away. Never had to use it but knew it was there if needed. Very safe secure feeling while away from home leads to a lovely holiday.

We cancelled our trip to Samoa due to the deadly measles outbreak. How was the service then?
Fast, efficient and full refund given! They were very understanding and paid out in full. Only the excess of $200 was deducted and we saved our $11k!

I use TINZ every time I travel, no matter the destination. I have not yet had to make a claim and I hope if I ever do the service is as good as the rest

Claim to cover cancellations, delays and alternative arrangements but Policy terms and conditions rule out all common or likely causes of these
Other terms also rule out most likely events that could result in a claim Not really travel insurance, just a money making scheme

When called for assistance, I was pretty much told that I could do whatever I wanted but I would be told whether I would have any pay off only once I would have engaged money myself. With no guarantee whatsoever. Will not use again.

Another great trip, with the assurance that it something did happen that I would have adequate insurance to cover eventualities.
Nothing did happen but I was glad to have peace of mind so that I could relax and enjoy my holiday.

I needed to hire a car in Wellington.
I needed excess cover.
1 option to but excess cover from the hire car company at $35/day.
2nd option to get 1cover for 3 days for $21 (from memory)
What a pleasure to use 1cover. It was easy an easy and streamlined online service.
For many years I have used Southern Cross but they don’t offer locals cover. So I’m glad I’ve discovered 1plus and I can highly recommend.

I think it's always a good thing to get insurance even if it never get used. Right at the end of my trip I did get a chest infection but thankfully it did not get worse. I knew I had the insurance that if things did get worse I could go to the doctor and it would be covered.