Travel Insurance Reviews

My family and I had a really great experience with TINZ. During our travels, my daughter was hospitalised for 1 week, my two sons got some sort of skin reactions from mosquito bites and needed treatment. I was also rushed to hospital for treatment for suspected Dengue fever - throughout TINZ were fantastic! Excellent service, communication was good and claims were approved relatively quickly. We had one little delay due to investigations and differing of opinions but managed to sort out the next day. TINZ kept in touch to ensure we were supported well throughout. I highly recommend and we would definitely go with TINZ in any future travels

Overall it was easy to set up and purchase. Don't really know about the claim section as haven't made any so far

We had a problem with our dates and one phone call and it was all soughted out. So helpful and quick. Thanks heaps

We had a problem with our dates and one phone call and it was all soughted out. So helpful and quick. Thanks heaps

We had a great experience up until we had to make a claim, overall it wasn't bad so just making that clear, we were thankful for the help and claim received. In terms of the claim process there were a few things that could have made it smoother for us.I had spoken to a team member and emailed about our claim situation I completed a claim, however the claim needed to be individually, it would have been nice to have been told this in early discussions. Anyway, we did this and claims were approved, however the second claim for my partner missed the accommodation portion stating that it had already been received, however my claim stated that it hadn't and needed to be claimed separately either way we then got this sorted at a later date. Overall we weren't left out of pocket which we appreciated, however some process issues which could be tidied up moving forward

As an older woman I travelled with confidence knowing in the event of an unfortunate medical, terror, accident or flight changes I would be assisted by TINZ comprehensive insurance. I am glad it was unnecessary to test the efficiency of TINZ.

I have used TINZ previously, finding the company on line. Purchasing travel insurance with TINZ on all occasions proved to be very easy, thank you.

Thankfully I did not need to claim on insurance but glad it was in place. My case did not arrive until a day later but was told that Air New Zealand would cover essentials up to $100 which they did. Also we experienced a cyclone and had to evacuate our room but they organised new accomodation

Hi ,
I Travel insurance New zealand was a great company to insure with just in case it was needed. Luckily we did not have any issues so did not need to make a claim on anything. I will probably use TINZ again next we travel.

We had to make a claim recently and 1cover exceeded both ours and our travel agents expectations. Thank you so much.

I luckily didn't have to use my insurance while overseas, but felt at easy knowing that I had cover

Your TINZ cover was a security for our cruise round NZ and it was hassle free to make application for such. It met our budget as 'oldies' and will recommend it to our family and friends