Travel Insurance Reviews

Wouldn't use anyone else they are the best only ever had one claim handed it great so always used 1Cover Thank you

I've used 1Cover about ten times. The policies are comprehensive for where I go and what I need to do

Our international flight got cancelled and brought forward 11 hours and 1 cover would not cover the cost of altering our domestic flight to get to our international flight. Very dissappointed

I found by comparing other NZ based travel insurance policies that TINZ was the best value for money. I liked the online application good but was frustrated with 2 things. 1 - I didn't have the option to discuss my pre existing injuries to a real person, instead I had to fill in and e-mail a form before I was accepted for cover. 2 - I had to e-mail TINZ the day before my travel because they had not yet issued my (and my partner) with the insurance certificate.
Otherwise, I think the cost compared to the cover benefits is fair and reasonable and their website is easy to use.
Thankfully, I had no reason to use it :-)

We were delayed 48 hours by Malaysian Airlines in Auckland and missed two days of a tour which required significant rebooking and loss of 10% of the tour. Malaysian Airlines refused to accept any responsibility. All 1Cover would reimburse was $210.00 for an Auckland motel, very disappointing.

Quick and easy to apply. Good coverage for our needs and good price too. Great speed and response to application. Will definitely use again in future.

Took cover for trip to US. Rental car broken into and items stolen. Took 8 weeks of emails back and forth to be told not covered cash items not on our person. This after being asked to chase up police report from US, provide bank statement to prove cash withdrawn and stolen. Receipts requested for items bought as gifts so no receipts available (irrelevant of policy stating original receipts not always required). Jumped through all above hoops to be told not covered as cash stolen has to be on your person and $200 limit on other items stolen in day light hours. Ipad pro was stolen worth considerably more than $200. They eventually offered $405 in total less $100 excess 5th June. Still awaiting payment of that 19th June. Yet another email later and they still havent processed payment. Do not use this company. Rubbish communication, rubbish customer service, they dont even know their own policy and demand useless information.

I was looking for travel insurance after looking at different Companies I rang TINZ as I had tried to purchase a policy online. The help I received was great, they listened helped and supported me to purchase the policy at a better price. Thank you I had peace of mind as I travelled to India.

Quick and easy online service. Was only a short trip across the ditch, all details provided in case of any emergencies

Easy to purchase, indivuadilised to sons needs and covered everything. Easy to contact, really helpful when needs changed. Thank you

When I bought my cover there was an advert regarding getting another customer and getting a Voucher. I got my Son and Daughter in Law to buy your Insurance so do you send me my voucher now that we are back please?

I have arranged travel insurance through 1Cover many times now. I very much like the simple, clear terms, easy online interface & competitive price. Fortunately, I have not yet made a claim, so have nothing to share in that regard.