Travel Insurance Reviews

Easy online insurance. Can't comment on claims, as not applicable in this instance, but it was reassuring to know that insurance was in place, even for a trip on home soil!

Our trip to Australia, went to help daughter with cancer, instead my Partner (her Mother picked a bug up on the plane). result was 6 days in hospital, 1hour 30 min travel each way. so very taxing.It was the holiday from hell, even with the help of 1cover travel, left us well out of pocket but the help from 1cover was much appreciated

Answered claim straight away. Money was received into my bank account quickly. Great company to deal with, when things happen.

The online claim form didn't work because the required drop down fields wouldn't drop down. I would recommend giving longer time due to waiting on airports responses.

We don't like making a claim but sometimes it can happen. The whole experience was hassle free, didn't make us feel bad for doing it, quick and easy. Thank you!

I lodged my claim and somehow all the information was lost at your end. I then supplied all the required information manually to the given address. This was sent back to me with an Australian address so I posted it again. I received an email requesting a document that I had already sent. I resent this document. Another email from another person requesting this document that had been sent and a confirmation email saying it had been received. Another email from yet another person wanting this document Finally I replied detailing my experience with numerous people and that I have insured a number of times with 1cover and referred 1 cover to other people but that I would look elsewhere in the future for my travel cover and received immediate payment. As you can understand I was particularly frustrated and unhappy with this process

Have been overseas many times, first time making the claim Have been looked after very well easy to communicate will recommend to family and friends Thank you

I have always taken insurance when traveling out of NZ and very fortunate never had the need to use so ends up a waste of money but a necessity and 1cover did have a great deal with Comprehensive cover for a good price. So using www.comparetravelinsurance.co.nz worked.

Found the process ok, good timely response after I had all the documents in. Was a bit tricky getting some of the required documents back from the airline, but got there in the end.

The person who dealt with my claim was great it's unfortunate however that I paid all that money and couldn't claim back an ipod that my 10 year old lost. If it was an adult sure the left behind rule should apply but children leave/drop things and now as a result she has to go without. I thought the reason we got insurance for kids was for this exact reason so like I said in the title shame about the fine print we'll have to shop around next time to find a company that understands children.

Lost two pairs of optical glasses in one case. Replacement cost $549. Paid out less than half that.
Will be travelling again soon but feel let down.

Great value for money. Will definitely stick with TINZ as they have looked after me a few times. Such an easy process.