Travel Insurance Reviews

I had the pleasure of dealing with a certain customer consultant throughout the entire duration of my claim and the process was so smooth and easy! They really helped out a great deal and made everything easy to understand. Thank you for everything! I would definitely recommend 1cover to any friends travelling overseas!

I was very happy with 1cover as travel insurance. I will definitely recommend to family and friends and use 1cover when travelling overseas again

As soon as I said our 33 year old son had Down Syndrome he seemed to go into another category. I said that at an early checkups they said he had an odd shaped heart valve that heaps of people will have but don't now about. Bad move as then the list of questions like does he go blue round mouth, fingers, does get dizzy, the one that took the cake was has he grown at the normal rate. I kept saying "no, no, no, he's a weight lifter, never been on medication, never goes to the doctor. Come on if he had a heart problem he would be on medication and not lifting 135kg weights three days a week in the gym. Down Syndrome is not a disease and should be treated like everyone else.

very affordable travel insurance while on holiday. I would recommend this company to friends and family. I will definitely use them again next time I go overseas.

Making claim i was given wrong information to start with which meant many phone calls to sort out what was required.

We felt It would be easy to contact. We never made a claim. But will use 1cover again. Thank you

Its going to cost me an extra $800 to replace the glasses i lost and now cant afford them .. Glasses shouldn't depreciate as the prescription was current and they were in perfect condition .. Wont use 1cover again or recommend

But have not required to make a claim. Would we have the same experience should we need to make a claim?

The whole process Got dragged out they didnt really want to pay out ( whats the point of even having insurance if theyre not going to pay) and we didn't even get much of a refund for the money we lost

Called the US/Canada toll free emergency assistance number from Canada twice and the phone went dead after 1 ring. Asked the hotel operator to do that and the same happened. Sent email to emergency email address (help@1cover.co.nz, and the reply came 3 days later. Lucky mine wasn't a medical emergency. Will never buy from them again.

I have had a number of claims over the two years that I have had a policy with them. They always have answered my queries with professionalism, always stayed in contact and are always fair. I would love to renew but the excess has increased due to me being away over 2 years. I would highly recommend to everyone. I am a constant traveller with two children. Thanks 1cover for 2 years of fantastic service!!

Fortunately with all the times I have had !Cover I have not needed to make claims but appreciate the support the policy affords.