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Columbus Direct Travel Insurance Reviews

Columbus Direct Travel Insurance reviews

Trusted around the world since 1988, they provide low cost travel insurance regardless of destination. Columbus Direct know every trip is different, that's why they don't offer one-size-fits-all travel insurance! Policies available to those under 85 years of age, Dependants under 18 years travel free with a parent or grandparent. 24/7 emergency assistance. Underwritten by Certain Underwriters of Lloyds.

Columbus Direct Travel Insurance reviews
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2nd time ive used you guys

| | 0 comment Reviewed by Rick Johnston on 09 December 2019, 17:53 PM

I haven't had to make a claim but find your online experience great ill be going on a cruise next... Read more

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Good for pregnancy

| | 0 comment Reviewed by SallyS on 21 October 2016, 13:36 PM

I was searching everywhere for an insurer to cover me past 26 weeks pregnant. Thanks to Compare Trave... Read more

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Columbus Direct FAQ

How many people can I include in my policy?

Policies are available for up to 8 travellers online, larger group policies are available on application.

Am I covered if I go on a cruise?

Yes, however, it's important that you select a destination area that covers the international waters your ship may be travelling into.

Am I covered for skiing and my equipment?

Yes if you purchase their snow sports activity option. This policy will cover for $25 million cover for overseas medical expenses plus ski equipment, ski pass cover, piste closure cover, avalanche delay cover and off piste skiing (inside resort boundaries with a qualified guide.)

Can I pay to reduce or cancel my excess?

No, Columbus Direct does not offer a buy-out option.

What additional extras are there?

Optional cover is available for winter sports and a wide range of other sports and adventure activities, plus certain work and volunteer activities. Pregnant travellers can apply for a cover extension to cover trips up to the 30th week of pregnancy and to include cover for childbirth and care of the newborn from week 26. (Terms and conditions apply.)

Am I covered if my tour company collapses?

No, Columbus Direct do not cover for default of an operator.

I’m not a New Zealand resident- can I buy cover?

You do not need to be an New Zealand citizen or permanent resident to buy this policy; 
you are just required to have lived in Australia for the past three months.

What size moped or motorbike am I covered to ride overseas?

Columbus Direct will cover you on-road automatically for an engine size of 125cc or less provided you wear a helmet and meet the licencing criteria outlines in their PDS. Optional extra cover is available for driving vehicles over 125cc on-road.

Can I extend my policy from overseas?

Extensions are available in some cases, subject to underwriter approval. You will need to apply for the extension at least 5 days before your policy expires.

Do they cover for my rental vehicle excess?

Yes, they will cover up to $5,000 if you are required to pay for accidental damage, malicious damage, loss or theft of a vehicle you have rented from a licensed rental agency and whilst you are the driver.

Who underwrites them?

Columbus Direct policies are underwritten by certain syndicates at Lloyd's of London. Columbus Direct Travel Insurance Pty Limited (ABN 99 107 050 582) is an Australian Financial Services Licence holder: No. 246636.

What's their cooling off period?

19 days provided you haven’t claimed or travelled under the policy.

Where are they based?


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