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Columbus Direct Travel Insurance Reviews

Trusted around the world since 1988, they provide low cost travel insurance regardless of destination. Columbus Direct know every trip is different, that's why they don't offer one-size-fits-all travel insurance! Policies available to those under 85 years of age, Dependants under 18 years travel free with a parent or grandparent. 24/7 emergency assistance. Underwritten by Certain Underwriters of Lloyds.

Overall rating 8.0/10

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Good for pregnancy

Review by SallyS | 21 October 2016, 13:36 PM | 0 comment

I was searching everywhere for an insurer to cover me past 26 weeks pregnant. Thanks to Compare Trave... Read more

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Columbus Direct FAQ's

How many people can I include in my policy?

On their website you can only buy a policy for 8 people.

Am I covered if I go on a cruise?

Yes, however, it's important that you select a destination area that covers the international waters your ship may be travelling into.

Am I covered for skiing and my equipment?

Yes if you purchase their snow sports activity option. This policy will cover for $20 million cover for overseas medical expenses plus ski equipment, ski pass cover, piste closure cover, avalanche delay cover and off piste skiing.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Columbus Direct will cover up to three dependent children (aged 2-18) and up to two dependent infants (aged 0-1) free when they travel with their parent or grandparent (dependents must not be in full time employment, and must be travelling with you).

Can I pay to reduce or cancel my excess?

No, they does not offer a buy-out option

What additional extras are there?

Columbus Direct offers 24 hour emergency medical assistance. Cover for pregnancy up until 30 weeks when you pay an additonal premium.

Am I covered if my tour company collapses?

Columbus Direct doesn’t provide protection from losses arising from the failure of a travel agent, tour operator, accommodation provider, airline or other carrier, car rental agency or any other travel and tourism service provider.

I’m not an NZ resident- can I buy cover?

You do not need to be a New Zealand citizen or permanent resident to buy this policy; you are just required to have lived in New Zealand for the past three months.

What size moped or motorbike am I covered to ride overseas?

Columbus Direct will cover you for an engine size of 125cc (provided you wear a helmet).

Can I extend my policy from overseas?

Yes, you can choose to extend your policy pre departure over the phone. If you're already overseas you must complete an extension application form 5 days before your current policy is about to expire. Max trip extension is 12 months, unless you are over 70 then you can only extend for 62 days.

Do they cover for my rental vehicle excess?

Yes, they will cover up to $4000 if you are required to pay for accidental damage, malicious damage, loss or theft of a vehicle you have rented from a licensed rental agency and whilst you are the driver.

Who underwrites them?

Columbus Direct policies are underwritten by certain syndicates at Lloyd's of London. Columbus Direct Travel Insurance Pty Limited (ABN 99 107 050 582) is an Australian Financial Services Licence holder: No. 246636.

What's their cooling off period?

19 days

Where are they based?



Under 84
Unbder 69
60 days
$750 per item limit
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