Sgburt
February 2020
Sgburt
February 2020
Jacos
February 2020
I had been diagnosed with a medical problem, no worries in getting insurance easy to setup and understand the process in getting travel insurance to Australia. I found this quote online and cheap insurance, got policy straight away on my phone.
Rohitguptanz
February 2020
It was the easiest site to get Insurance, especially for existing medical conditions. The total Zoom insurance was cheaper than the additional fees other major companies charged to cover the existing medical conditions alone.<br/><br/>It was so easy to drill down each condition and answer the questions. Others have non-medical experts that you have to call on the phone. And these experts make you lie so that you have to say you have conditions that you dont, just to be covered.
Xffafx
February 2020
My daughter suffered a severe infection while we were on holiday that required treatment multiple times over the space of 6 weeks. The claim was easy to make and the staff were very helpful. It is my first time having to use my travel insurance and it was an easy one. Will definitely be using zoom again on our next trip.
Hiltobr
February 2020
Having peace of mind while in Singapore during CNY. Recent Flue scares could have caused major disruptions to our travels but we Knew we had all bases covered with Zoom if flights or medical issues arose.
T.k.baldock
January 2020
A claim was placed, all was going well.<br/>"Please fill out this form. Please provide receipts. Please explain this.."<br/>I spent hours doing what was asked of me.<br/>"Sorry, but you can no longer make this claim".<br/>No explanation given. Rude and now I'm being ignored.
Djshatterstar
January 2020
A truly no fuss experience when dealing with Zoom. You will not be disappointed. Very easy to setup, prices are competitive, and in most cases better than their rivals. It's all about a win win situation, helping the community, and providing a great cost performance experience. Thanks Zoom!
Scotte.sherwin
January 2020
My family and I recently went on holiday after searching for travel insurance we found Zoom had the best value for money. Unfortunately our trip was was interrupted due to a weather event. From our first contact regarding our claim, Zoom has been awesome very helpful and professional through the whole process. Which by the way is very easy. I definitely would use Zoom again and will be recommending to friends and family. Thanks
Brynn89
January 2020
I found the communication hard - I was trying to email and did not always get a response. Being in the country the internet connect was not great so email was easiest way for me. I am hoping today I will hear something about the email I sent through while in Canada. I did send an email last week, however they said I had to contact some other area - if I am reply I am not sure why I would need to do that. Makes it confusing to communicate and understand what needs done.
Lynne.canty
January 2020
Wonderful hassle free travel insurance. My questions were answered promptly and advice was very helpful. Fantastic price for peace of mind travelling with everything covered. I would definitely recommend.
Glennb
November 2019
Fortunately, we did not have any problems with our travel but it is good having peace of mind. We used Zoom as there were good reports from previous users with their travel claims.
Bobbyjosing
November 2019
Simple online insurance cover, found it very user friendly. Added car excess cover easy & cheaper than car hire insurer,
Got questions?
The more the merrier right? Zoom's insures groups of up to 25. That means more fun for less hassle.
No, not automatically. You must purchase their cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
To be covered for winter sports, including skiing and snowboarding, you must purchase Zoom's Winter Sports Pack. This pack provides coverage for overseas emergency medical and hospital expenses, as well as reimbursement for the unused portion of your lift passes, ski hire, ski passes, ski school, or tuition fees, if you're unable to use them due to injury or illness. Zoom will also cover up to $1,500 for skiing equipment.
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess from $200 to $100.
Zoom has a wide range of additional extras available to purchase, including their Adventure & Sports Pack, Bicycle Pack, Cruise Pack, Winter Sports Pack, cover for High-Value Items and Rental Vehicle Excess cover.
Zoom will not pay for any expenses due to the financial collapse of any transport, tour or accommodation provider.
You may be able to buy a policy if you are not a New Zealand resident. Make sure you read the Policy Wording to check their eligibility criteria.
Zoom provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in New Zealand. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in New Zealand for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with Zoom as long as your original policy has not expired.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
HDI Global Specialty SE – New Zealand.
Sydney!
So pleased to be able to be covered for my husbands pre exiting conditions and it was at a great price too. Will certainly be referring family and friends to Zoom