Colglo
November 2017
Colglo
November 2017
Kacer2012
November 2017
No hassle getting the insurance for peace of mind travelling I have had this cover twice now and always easy to deal with even though I have never had to claim, would recommend to everyone
Elsiecv
November 2017
Never needed to claim anything but very happy with the service I received. Excellent value for money and overall a great company
Helenjaylea
November 2017
I had a visit to the Cruise Ship Hospital. Two days later I filed a Claim with 1 Cover. Took me a few days to supply them with the necessary documents. After about 10 days the Claims money was deposited into my Bank a/c. It was just so easy. I will definitely keep my Travel Insurance with 1 Cover.
Dnreilly
November 2017
the reason why I have rated 1 cover an 8 in customer experience, is that it was good to see that I had not been forgotten and was welcomed back from my overseas trip by email, to me its good customer service, value for money for what I signed up for yes, as regards claim experience thank god everything went ok, I haven't yet to make a claim, but it's knowing its peace of mind that you will be covered.would definitely use 1 cover again.
Nww1
November 2017
Our flights on a particular airline were cancelled. 1Cover paid for the difference in price - which was significant - with the alternate airline we had to use. There were no hassles involved with the claim.
Sophiajmpowell
November 2017
Easy online purchase with no hassles. Follow up emails before departure and on return ensure things are in order. Great company - always use and recommend.
Loresiof
November 2017
As a customer traveling to a new country like China, Kiribati and Tuvalu this year, anything could have happened to me in terms of getting sick etc, but I was always happy because 1Cover is always there to look after me with a reasonable premium compared to the risks involved, hence value for money. So far I haven't had a claim with 1Cover so I cannot comment, but I know because I have been honest with them, they will respond favorably when the need arises. Thank you to the 1Cover Team. Keep up the good work for the traveling community. Cheers!
Becky_blakemore
November 2017
Love that my pre-existing conditions are covered at no extra cost. They also came out cheaper then all the others I compared and didn't have to pay upwards of $75 to cover pre-existing conditions.
Alnpat
November 2017
Easy to purchase with no hassles. Comprehensive cover at a reasonable price. Didn't need to claim so can't comment on that process.
Emma.scott.chch
November 2017
Great value for money, and the made sure all of our cruise bases were covered whilst travelling in both Australia and New Zealand.
Beebup
November 2017
Now that I've actually had to file a claim on my policy, I can report that 1Cover provides an excellent service. Easy to reach, fast, friendly service and prompt payment. My only minor gripe is I wish that they'd paid the benefit at the same (documented) exchange rate I'd had to pay at the time I purchased the covered service.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for up to $1,500 for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess from $200 to $100.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
1Cover doesn’t provide protection from insolvency.
You may be able to buy a policy if you are not a New Zealand resident. Make sure you read the Policy Wording to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in New Zealand. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in New Zealand for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
Auckland
14 days
A relative of mine put me on to your company. Shortly after advising me he got really sick when holidaying on one of the Greek Islands. He could not say enough about your quality of care.