1Cover Travel Insurance Review

Very quick to purchase travel insurance online. I had to reduce the number of days as my travel plans changed, so they refunded the first purchase and then I made a second purchase. Was no hassle and they made the switch easy. Didn't need to claim.

we claimed for a damaged item and were paid out, however we obviously didnt read the fine print/conditions as there was depreciation on the goods (as to be expected) but no disclosure as to how it was worked out. Its at their discretion, then to top it off a $100 was excess taken off. Obviously we were disappointed as the total payout was 1/5th of the item cost. We didn't expect full cover but the cost of our insurance in the first place was really expensive. Not sure it was worth it actually. So be careful what you pay for!

Dealing with a throat abscess in isolated Canada- 1cover supported me through 2 medical flights, 3 nights in hospital, CAT scan, and recovery accommodation. One point of contact at 1cover helped make a challenging situation more tolerable. All bills and reimbursements made promptly. Couldn't have asked for more.

Luckily this time I did not have to claim, but I just wanted to say last time when unfortunately I did, you guys were just fantastic! Dealing with American hospitals was not an easy task.

I referred a friend to 1Cover after purchasing travel insurance for a cruise as they had a promotion on to get a $20 voucher if you refer a friend. I paid just over $40. My friend paid just over $60 for the exact same cover then 1Cover refused to honor the $20 voucher so they essentially made an extra $20 off of the whole transaction. I feel really bad for my friend, who ended up paying $20 extra simply because she used my link.

I was away for five months and had two small claims. Each time my mind was put at ease by the very personal and helpful emails I received. I had no hassles with payouts. Real peace of mind insurance and the feeling you are dealing with people not computers.

great easily understood insurance for a dummy like me, didn't have to claim but had peace of mind, will definitely use again

1Cover provide very inexpensive way to eliminate the $3-5000 excesses on rental cars compared to the rental companies extra cover.

Would be good to be able to print a small travel side card (like an eftpos card) to put in your wallet instead of an A4 piece of paper with all the details readily available. Better than traveling with too many large documents.

As we have "existing conditions" in our family, we do have to supply medical records , as expected... But that was all, Usually we would have at least a 30 minute question / answer dialog phone call, every trip. But we have been told this is not required for "1cover" All that stress gone. We are delighted.

There are too many hoops to jump through if you need to make a claim. I didn't feel like they cared about my problems.

The test will come when we need to make a claim. I guess most times there is no need. But its good to have reasonably priced cover while away