Fei.joa
January 2017
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CTI Verdict
TINZ is a New Zealand specialist travel insurer and there are a few things about their cover which set them apart: cruise cover is included as standard at no extra cost, cover can be extended up to 18 months (well above the industry norm), and dependants under 19 travel free. Just be mindful that claims response times are a little slower compared to competitors.
Customer reviews
2hou.whanau
January 2017
great service and peace of mind for our babies trip to Hawaii
Our babies had no need to claim anything so it was the peace of mind that we were concerned about. Being away from home without insurance is what nightmares are about. We will definitely be using your company in the future<br/>
Tobystock
January 2017
As expected
As I did not need to make a claim I can only comment on value and experience. The website was easy and quick. I did like that the cover terms was better than some others for about the same cost. I will likely use you guys again and would recommend you guys due to the cover terms.
Cornelia.koo
January 2017
Easy Peasy Travel Insurance!
TINZ offered the best value in travel insurance for our family of 4 in comparison to other companies.<br/>It was easy and convenient in doing the whole process online. We would definitely use TINZ again for our future travel insurance.
Jemjcoops
January 2017
Great service.
Good pricing and clear as to what was included with each package. I appreciated the follow up email once I'd returned home. Cheers.
Laia.tapuai
January 2017
Easy Peasy
I didn't have to deal with an customer service team. Everything was done online and really simple & easy. Definitely cost effective
Jahusanz
January 2017
Excellent value for money.
Although we did not need to make a claim the policy was reasonably priced and covered absolutely everything. I found the staff most helpful when I made initial queries vis telephone. Highly recommend this company.
Esther.coats
January 2017
No problems, good to have
I didn't need a claim, but setting up insurance was easy and stress-free on the night before I travelled around the world. Plus when I nearly missed a transfer flight due to long queues at customs, it was reassuring to know I had any additional possible expenses covered. Staff v helpful on phone when setting up. Will use again.
Cmw2
January 2017
A good experience and I never made a claim
I have now used TINZ twice without making a claim and I feel that if or when I need to use you again I feel that a reduction charge for the existing medical conditions would be favourable. [at least to me!]
Mjstancombe
December 2016
No contact.
I made contact about a potential claim by email and had no response for 10 working days. I sent a follow up email and then got a reply. Useless. Will not use again.
Dave.mackie
December 2016
Poor Claims Experience
Initial claim process ok.<br/>Payment delayed - my error in bank details<br/>Delayed a month before paying<br/>No reply to 4 emails.<br/>Phone call but no apology.<br/>Further 10 days before payment
David
December 2016
Easy to obtain
I had no incidents, but it was comforting to know that If I did that I had some insurance.
After reviewing multiple travel insurance options I found you guys to be the most cost effective in terms of what was included and the over all price!<br/>Thanks :)