TINZ Travel Insurance Review

I developed pneumonia about 10 days into a 42 day trip in Greece. I struggled on until it was obvious I wasn't going to get better. I went to a GP and then specialists, getting receipts etc along the way. <br/>I notified the insurer via email to let them know what was happening and they were great - responding quickly and concerned for my health and telling me they were standing by to give me whatever help I needed.<br/>Antibiotics and three days of bed rest did the trick and I was able to continue my honeymoon.<br/>The insurer followed up at least twice to see how I was doing and asking if I needed any more help, which was really nice.<br/><br/>In terms of making a claim, the total cost was only just slightly more than $200 (which was the excess amount) so I didn't lodge a claim.<br/><br/>I'm happy with the service I received and will definitely use them then next time I travel.

Hi,unfortunately this trip didn't happen and made a claim which has been paid. Much appreciated and hope we can enjoy another holiday with your support.

TINZ wouldnt cover me for my heart problem, but would still cover me for the basic things which I was pleased about. Cheers!

TINZ has given me excellent insurance coverage at more affordable prices and answered my phone queries immediately. I always use TINZ

Easy to organise on line & although my trip was trouble free I felt very comfortable in the knowledge that my insurance was in good hands.

My grandmother passed away just before the holiday and I emailed your office for a.possibility of a claim but I received nothing.. not even a single reply. Very bad customer service.

We had TINZ insurance for our recent trip to Vietnam. I unfortunately had a bad accident & had to claim. TINZ went above & beyond right from contact, communication, hospital recommendation, they sorted our air flight upgraded travel.Made everything seamless. It was quite daunting in a different country & to be helped so much was so relieving. We can't thank them enough. We will always use them for all of our travel & I have recomended to many people already.

I’ve used TINZ twice for my travel overseas. No fuss when applying in line. Luckily for me I’ve not had to claim insurance on both occasions however it is great to know that applying is simple.

Our claim was quickly processed even though I had omitted to supply some essential information. Communication from the company was clear friendly and prompt.

Filled in online Quote and was offered no policy after filling in Medical questions. Phoned today as thought a real person to talk to might help and what a waste of time. If computer says no that is it yet other companies offer me cover with exclusions. Don't go here if you are stable but have medical conditions

Although luckily we did not need to claim, very easy to apply for, one easy to read sheet to obtain emergency contact numbers etc, even had an email towards the end of the Holiday in case we needed to extend the cover. Would use again.

Claims process was too long, too many files were required, the upload process failed so I emailed the files instead.