Janibelle
June 2017
Janibelle
June 2017
Wendy_frank
June 2017
Wouldn't use anyone else they are the best only ever had one claim handed it great so always used 1Cover Thank you
Dwesthead66
June 2017
Took cover for trip to US. Rental car broken into and items stolen. Took 8 weeks of emails back and forth to be told not covered cash items not on our person. This after being asked to chase up police report from US, provide bank statement to prove cash withdrawn and stolen. Receipts requested for items bought as gifts so no receipts available (irrelevant of policy stating original receipts not always required). Jumped through all above hoops to be told not covered as cash stolen has to be on your person and $200 limit on other items stolen in day light hours. Ipad pro was stolen worth considerably more than $200. They eventually offered $405 in total less $100 excess 5th June. Still awaiting payment of that 19th June. Yet another email later and they still havent processed payment. Do not use this company. Rubbish communication, rubbish customer service, they dont even know their own policy and demand useless information.
Bangit_12
June 2017
Quick and easy to apply. Good coverage for our needs and good price too. Great speed and response to application. Will definitely use again in future.
John.mock
June 2017
We were delayed 48 hours by Malaysian Airlines in Auckland and missed two days of a tour which required significant rebooking and loss of 10% of the tour. Malaysian Airlines refused to accept any responsibility. All 1Cover would reimburse was $210.00 for an Auckland motel, very disappointing.
Yodjan
June 2017
I have arranged travel insurance through 1Cover many times now. I very much like the simple, clear terms, easy online interface & competitive price. Fortunately, I have not yet made a claim, so have nothing to share in that regard.
Lin_bar
June 2017
When I bought my cover there was an advert regarding getting another customer and getting a Voucher. I got my Son and Daughter in Law to buy your Insurance so do you send me my voucher now that we are back please?
Rnhamshome
June 2017
Easy to purchase, indivuadilised to sons needs and covered everything. Easy to contact, really helpful when needs changed. Thank you
Waterfrog
June 2017
Quick and easy online service. Was only a short trip across the ditch, all details provided in case of any emergencies
Nzsamm
June 2017
I made a small claim for a health issue, the claim being about twice the amount of the premium. I submitted the documents attached to an email, and the claim was approved and paid quite quickly.
Jt13gsd
June 2017
We have no claims experience, thankfully. The sign up was simple and we were confident all was covered. Cost, reasonable.
Jhnrntz
June 2017
I can wholeheartedly recommend 1Cover for travellers. I've used it personally and also for other family members travelling overseas. We could have not asked for more caring and prompt service for processing claims when our daughter was injured overseas during a biking accident. 1Cover kept in touch with us during the weeks following the accident while I daughter was placed in ICU in the States, incurring extensive charges which we could not have afforded. We had enough on our plate without worrying about medical bills. Thankfully we were able to leave the medical payments with 1Cover to sort out for us.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for up to $1,500 for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess from $200 to $100.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
1Cover doesn’t provide protection from insolvency.
You may be able to buy a policy if you are not a New Zealand resident. Make sure you read the Policy Wording to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in New Zealand. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in New Zealand for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
Auckland
14 days
I've used 1Cover about ten times. The policies are comprehensive for where I go and what I need to do