Pjcarter123
October 2017
Pjcarter123
October 2017
Lpower
October 2017
I have always found your company easy to deal with, even though i have never had to make claim, the website is easy use and always get value for money
Davebyrch
October 2017
Quick and efficient service both in confirming cover and settling my claim. Certainly a much better experience than that received from other providers.
Ginabrown101
October 2017
Each year I go through the comparison process taking a couple of hours to confirm 1cover offers most for least dollar wise. Each year they do. Helpful people and understandable policy.
Debbie.lazyb
October 2017
Always use for every overseas trip as having good experience when I have needed to claim on one experience.
Robbie
October 2017
Have always used 1Cover for all my extensive overseas travel. <br/>Great cover for all regions and a prompt response when I have issues. On the 2 times I have had claims it has been very fair and prompt settlement. Gladly continue being a customer.
Clampettclive
October 2017
Travelled to Vietnam and when you realised what could happen to you, it made you have great confidence that you were well protected if any problems arose. Just a shame that price escalates once you are 80. Will curb our travels.
Elizabethmhill50
October 2017
Just prior to departure I faced the possibility of a serious health diagnosis. I contacted 1 Cover and was assured that if a definite diagnosis came through it would go under "disclosed conditions" and all would be covered. Fortunately, all was clear but the response from your company was so courteous and reassuring. Thank you!
Surfthesnow13
October 2017
No complaints as all, they were easy to talk to over the phone and email and the cover was just as promised ( I had to claim due to an unexpected operation prior to travel). Blessed and thankful for 1Cover's help!
Sandramcc
October 2017
The staff on the the phones could not have been more helpful. I left taking out extra cover until three days befor I was due to fly. They rush it though, so I went with no worries. Thank you.
Mightyflores
October 2017
We love that you offered us cheap travel insurance, but when we actually called the 0800 no about a claim on the car we rented we just gave up. No one answered the call. So not sure if we will use again
Info
October 2017
I purchased a policy for $870 for 6 months coverage. Our plans changed and after 5 weeks we had to return home. We called to cancel policy and get a refund on the unused portion and were informed that this was not possible. <br/><br/>I feel ripped off
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for up to $1,500 for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess from $200 to $100.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
1Cover doesn’t provide protection from insolvency.
You may be able to buy a policy if you are not a New Zealand resident. Make sure you read the Policy Wording to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in New Zealand. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in New Zealand for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
Auckland
14 days
I booked our cover some months out but when we were almost due to go I realised I had the dates wrong!. It took just one call to fix the situation