1Cover Travel Insurance Review

I have not had to claim so a bit hard to give a rating. I did find it was very easy to set up and did appreciate the inclusion of Hyper Tension within a certain level

I have claimed due to flights being cancelled in the past and they looked after me well.<br/>I have used 1-cover exclusively for 3+ years now and travel 5-7 months a year.

We had to contact 1Cover from Japan when our one-year-old got a high temperature the night before flying out from Japan. We needed to know the ins and outs of extending cover for a few days, as well as what we needed to do regarding airline bookings. The customer service agent was very easy to understand as she explained exactly how we had to go about any possible changes we might have needed to do. Thankfully, our child came right, but it was also very nice to receive a follow-up email from the agent. Thank you, 1Cover, for your great professionalism and caring attitude.

I have used 1 Cover before. Charges for a medical condition that happened several years ago and not since are extremely high with no consideration of the time frame this happened and likelihood of it happening again

I have good previous claims experience. Will definitely use this insurance policy again for my next travel. Thanks for a safe and secure travel experience.

I have always been with a nationally known travel insurer. Having reached 70, I decided to check out costs and coverage for existing conditions, by other insurance providers. I was pleasantly surprised to come across 1 Cover Travel online. A short discussion, a proposal and quote - I was happy to purchase travel cover. I have been to the UK (Scotland, England) and returned without incident - a great holiday.

Very efficient company , claims made were paid out promptly . Great communication from staff via both phone calls and emails .

My airline cancelled our flight and rebooked us for the next day. This was a week or so before we left. This caused me extra cost of accommodation and flights as we had ongoing flights booked. Contacting the claims team I was immediately informed this was excluded as the cancellation did not happen on the day. Speaking to my travel agent he confirmed the companies he use would have covered this so $700 out of pocket for expenses due to airline and wasted $350 for the insurance.

I have no real idea whether this is a good insurance company or not. I would only find that out when I have to make a claim.

Quick and easy to organise along with being well priced. When we wanted to extend covered time very easy to do. We will use again.

It took around 9 months to get reimbursed for a claim that was very straight forward. I wasted hours of my life chasing up this claim. We will never use 1cover again.

I had to make a claim and the claims process was very straightforward, and they were very helpful on the phone. Very happy with my experience with 1Cover