1Cover Travel Insurance Review

The online claim form didn't work because the required drop down fields wouldn't drop down. I would recommend giving longer time due to waiting on airports responses.

Easy online insurance. Can't comment on claims, as not applicable in this instance, but it was reassuring to know that insurance was in place, even for a trip on home soil!

Answered claim straight away. Money was received into my bank account quickly. Great company to deal with, when things happen.

We don't like making a claim but sometimes it can happen. The whole experience was hassle free, didn't make us feel bad for doing it, quick and easy. Thank you!

I lodged my claim and somehow all the information was lost at your end. I then supplied all the required information manually to the given address. This was sent back to me with an Australian address so I posted it again. I received an email requesting a document that I had already sent. I resent this document. Another email from another person requesting this document that had been sent and a confirmation email saying it had been received. Another email from yet another person wanting this document Finally I replied detailing my experience with numerous people and that I have insured a number of times with 1cover and referred 1 cover to other people but that I would look elsewhere in the future for my travel cover and received immediate payment. As you can understand I was particularly frustrated and unhappy with this process

Have been overseas many times, first time making the claim Have been looked after very well easy to communicate will recommend to family and friends Thank you

Found the process ok, good timely response after I had all the documents in. Was a bit tricky getting some of the required documents back from the airline, but got there in the end.

Lost two pairs of optical glasses in one case. Replacement cost $549. Paid out less than half that.<br/>Will be travelling again soon but feel let down.

The person who dealt with my claim was great it's unfortunate however that I paid all that money and couldn't claim back an ipod that my 10 year old lost. If it was an adult sure the left behind rule should apply but children leave/drop things and now as a result she has to go without. I thought the reason we got insurance for kids was for this exact reason so like I said in the title shame about the fine print we'll have to shop around next time to find a company that understands children.

I have always taken insurance when traveling out of NZ and very fortunate never had the need to use so ends up a waste of money but a necessity and 1cover did have a great deal with Comprehensive cover for a good price. So using www.comparetravelinsurance.co.nz worked.

1Cover offer excellent value travel insurance, I also found buying this insurance on-line very easy. Due to changes in travel plans I needed to extend the insurance by 3 days, the process was again very simple. Very happy, will buy again!

No advice given around car insurance. Customer has to figure it out themselves and guesstimate cover, hopefully its all there for x location.<br/>Needs advice.