Brycedwilson
May 2018
Brycedwilson
May 2018
Tb.frances
May 2018
On-line application process very easy and clear including cover for existing conditions. After trying one other on-line insurer we found 1Cover application for quite a complex health issue in a 78 yr old was excellent and so we didn't try anyone else. So not sure of value for money, although it was less than the other insurer we started an application with, and we didn't make any claims.
Rtrtkd
May 2018
Your phone contact for assistance was appreciated. With a medical history that needed consideration, the online system became difficult but was resolved by your courteous and professional staff member. Many thanks.
Happycats38a
May 2018
I love dealing with A1 as the phone service is quick and I can understand what they're saying. Advice is given which is helpful as well.
Bridgette
April 2018
I find it so simple and quick to apply. Have used 1Cover every time I travel - excellent service
Lbarron
April 2018
I have used 1Cover several times and will continue to do so for my travel needs. Very uncomplicated and personnel always polite and helpful .
Dfuller
April 2018
Airline changed my flight so I had to change my connecting flight. Airline said not their problem, that is what travel insurance is for. 1Cover said not covered as I hadn't left the country yet. Thank goodness I didn't get ill. I phoned 1Cover and they said they would ring me back, after 3 days I rang them back.
Djbc41
April 2018
1cover is always our go to for travel insurance. We haven't needed to claim anything for our recent trip but it's good to know that we were protected in any situation.
Lyn.elton
April 2018
We had to extend our policy due to flight cancellation/connections and this was made very straightforward reducing further stress. Thankyou
Josevandenoort
April 2018
When I had been looking at the claim form online one day, I received a friendly email message offering help. Wonderful.
Garry-h
April 2018
Total waste of money. Our domestic flight was delayed so we missed our international flight and the only thing we could claim for was $200 each per day for a hotel/motel. They tried to get out of paying for anything as does every insurer.
Johnlelton
April 2018
We've found 1Cover very user friendly especially with some pre-existing medical issues. Also very helpful with some concerns over a flight cancellation and some questions over insurance extension. Many thanks.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for up to $1,500 for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess from $200 to $100.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
1Cover doesn’t provide protection from insolvency.
You may be able to buy a policy if you are not a New Zealand resident. Make sure you read the Policy Wording to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in New Zealand. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in New Zealand for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
Auckland
14 days
Really helpful staff from start to finish of my claims experience, very fair assessment of what they would pay and I will highly recommend 1Cover to all my clients moving forward (I'm a broker)