1Cover Travel Insurance Review

1Cover continue to impress me. Their online claim system, speed of claim payments and customer service are all great. I highly recommend them.

Advice for hospital review because of emailed xray was great. Payment of hospital bills and ambulance transport great. Level of care excellent (attended hospital customer care review meeting with senior staff after positive feedback). Flying out relative to assist during recovery to fly great. Bit of confusion over return flights - waiting on confirmation from me resulted in extra days stay as seats taken. Suggest book seats and tell client to get there ! Expectation of contact via phone is an issue - many places can only get intermittent/slow internet. Emails sometimes got lost. Suggest improved linking of emails to case number (ie automation if caseID in title) and alerting. Maybe IM chat in some form - easier for client when comms poor.<br/>Overall, whilst some stresses experienced by myself and daughter at home (comms again) , it would have been far more stressful and medical outcome worse without your help. Not all my trip costs covered , but all my medical and accomodation and flight bills were - so very grateful. <br/>Continue the great work at truly great rates!

1Cover provided me with excellent service.<br/>I have already recommend 1Cover to a friend who has taken out travel insurance cover with this company.

Excellent service as usual.Highly recommended to all our friends and acquaintances. Keep up the good work. We will continue to use 1Cover.

Applying for Travel Insurance was very easy. Documents emailed promptly. I travelled safely, didn't need to claim anything. I would use 1Cover again.

Excellent service provided on two occasions I contacted 1 Cover Travel Service. Cant fault service provided, Would recommend to others<br/>

Was struck with kidney stones in Thailand and required urgent care. 1Cover were easy to deal with and handled everything for me. Recommended.

A great company to deal with especially as I have a pre-existing condition. Using other companies made travel impossible given their premium loadings.

Unexpected death caused us to cancel our trip to Rarotonga to celebrate a good friends 60th birthday. Very pleased with the helpful staff and ease of the claim process.

We had the unfortunate experience of losing valuable items on a recent trip. The stress and worry was just so much but it was really good that the insurance claim process wasnt a hassle. They were responsive and given all requirements were submitted, the claim is processed very fast. We definitely will stick with them as we are frequent traveller.

After having to cancel travel due to elderly mother taking ill & having to return home I had to claim for cancelled travel arrangements. 1Cover claims was easy online & payment made quickly.

i only use 1Cover insurance and have never had to make a claim until now, thank you so much for making it so easy, of course would rather have my trip but not to be this year due to health, thanks once again.