1Cover Travel Insurance Review

Absolutely no customer service. Purchased a policy September last year for travel in June which now looks very doubtful.<br/>Emailed 1Cover 10 days ago and have followed it up twice to see if they will allow the dates to be changed or refund less the cancellation of travel portion of the premium. I sold travel insurance for close on 40 years and either of these options were both possible but it appears not with 1Cover. Take your money and forget you.<br/>1Cover website says airlines, hotels, tour operators, cruise companies are all doing their bit by waiving fees and/or making refunds. Legally they don’t have to but they obviously have a moral compass. <br/>Not so my insurance company

Easy and fast and cared enough to include well wishes for the person who was unable to travel due to medical reasons.

Easy to purchase, always buy as soon as I make my plans! Touch wood no issues to claim for!!

1 cover have a broad policy that they wouldnt cover events in the media or pandemic/epidemic. We booked our travel cover way before corona had even started to become an issue. World Nomads would have covered us in this instance so probably consider them in future.

We paid $ 600+ for our coverage for a trip to Peru. The travel company cancelled the trip due to the danger of Covid-19 (very low in at the moment in all countries we travel through!!) and now we do not have cover, even while we got the insurance way before the outbreak. Now we loose the premium (paid for no cover), extra booked excursions cancellation fees and the cost of our air tickets. A total of US$ 3000. THANKS VERY MUCH 1 COVER.<br/>We always had you as insurer for our travels, but bthis is obviously the last time. It is a pure rip-off.<br/>I can nderstand you have no cover if a outbreak has occurred, but not if there is nothing on.

Was easy to update my policy, but might be good if it was clearer that extra packages were required for winter sports and the like...I didn't discover that till a few days before I left the country.....

When traveling we always shop around for the best price now that we are on the pension and find that 1cover is consistently cheaper than anyone else. The cover is comprehensive and suitable for our needs.

I only choose 1Cover for my insurance. Easy to arrange. No fuss or bother. Can concentrate on enjoying my holiday.

It is the second time that I use them as travel insurance. I didn't have to use it in any of the situations, but I like the quick and easy way they communicate via email and msg.

I always get 1Cover for all my travel insurances. <br/>For more than 10 years, their customer service is consistently professional and very knowledgeable. <br/>They are always prompt in responding to all my queries and claims. Their people are very reliable.<br/><br/>I really hope they will continue to do their bests and their business will expand to many more countries.<br/><br/>I will always have high regards to 1Cover and <br/>to its affiliate business partners.<br/><br/><br/>Kind regards,<br/><br/>Sharon

I had to extend my cover whilst overseas and had NO trouble doing this as the instructions were clear. Great communication. I would definitely recommend 1Cover for Travel Insurance and will be making contact with them as soon as I travel again. Thanks

I have a medical condition and most of the travel insurance companies would automatically decline to insure my condition including 1Cover. I have always use this company in the past and now since 1Cover are covering my condition, it's a bonus for me! I will still continue to use them.