Jeanste
November 2018
Jeanste
November 2018
Gaylenealice
November 2018
We would definately use again. Very happy and great communication.<br/>Very easy to organise online.<br/>Will recommend to others as this was recommended to us. Thankyou
Cbacole
November 2018
I am fortunate in that I have never had to lodge a claim but have taken travel insurance out with 1Cover many times over the years and they have been extremely helpful
Robyn.randle
November 2018
I heard about 1 cover Travel insurance through our daughter, she said they are the best, so the very first time I used them on line, I thought this can't be this easy, but it was, it was so easy! And I've used them ever since and had a claim once and no hassles at all! Thanks
Westroddy
November 2018
Fast had typing error on policy (my fault) rang customer service very friendly and resolved issue straight away thanks 1 Cover
Gcodyre
November 2018
Great customer service after speaking with a representative (Aaron) about renewing my insurance who tried to help me as best he could. <br/>Unfortunately I was late renewing my policy by 1 day and so I had to change it to an Already Overseas even after I had spent a large sum of money on a years travel insurance with no claims. Doesn’t seem very fair as it means my excess is more and my policy was more expensive by over $100.
Nicci_wood
November 2018
Probably not, because buying the insurance was online and simple, but not involving much customer service. However lodging a claim, and its processing, was super easy and the interactions I had were fast, simple and positive. I'll be back!!
Woodyterror
November 2018
We had a fantastic easy experience where the operator was very knowledgeable and helpful. We felt we were well taken care of when purchasing this policy, catering for what we felt was our 'every day needs'. Glad we didn't need to use the policy, that was a great bonus. We will definitely use 1 Cover again next time we go on holiday, due to the easy no hassle process.
Ginnyjwilson
November 2018
1Cover staff their attention and and care was second to none. I would and have recommended them many times now.
Teacea
November 2018
Submitted a claim at 9am had confirmation that it was accepted at 2pm the same day, hard to get better service than that.
Srivatsa.vish
November 2018
I was really happy with their service. Had taken domestic insurance for rental car excess. I had to replace the rental car key.<br/>The online claim was very easy and got my money within a day! Definitely recommend.
Susan.rees
November 2018
Didn't need to claim thank goodness but my son did on a trip to Thailand when three Brits attacked him from behind on the beach and the insurance paid up to fix up his face in hospital immediately.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for up to $1,500 for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess from $200 to $100.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
1Cover doesn’t provide protection from insolvency.
You may be able to buy a policy if you are not a New Zealand resident. Make sure you read the Policy Wording to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in New Zealand. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in New Zealand for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
Auckland
14 days
Fortunately we never had to claim, so we can't really comment except to say that 1 cover is easy to use at a good price.