1Cover Travel Insurance Review

Application for cover over the telephone was a relatively straight forward process.<br/>I had to make a claim under my policy and my wife and I found the support of the emergency team and subsequent follow up claim process to be excellent.

I found completing the on line quote and acceptance easy to negotiate and on the one occasion I had a claim this was sorted out fast and efficiently.

We love traveling. Having used 1Cover Travel insurance for many years, we now don't even bother to get other quotes. We just use 1Cover.

I’ve always chosen 1Cover for my travel insurance, and am always happy with their pricing and cover. Definitely would recommend them, and they have a range of policies to choose from to suit your needs. Thanks 1Cover

I have travelled several times this year to different places and ended up using 1Cover every time as it is the best and easiest to complete online.

We have used 1cover a few times but never claimed. On our last trip our baggage was delayed so we ended up claiming for things we bought during that time. The claims process was really easy and so was getting hold of them while we were overseas

I have used 1Cover several years, after reading Consumer NZ recommended them as a company suited to my needs; and always they have been cooperative and easy to deal with. I have only needed to make one claim, which presented no problems at all. I don't shop around as I think their rates are competitive.

Whilst being in Bali 2/4 people we have cover for had gotten Bali belly and needed medical assistance. 1cover made it super easy when I called them to see if we were covered and once we placed the claim in within a few days had gotten back to us with it approved. It was simple and easy no hassle everything you want when your over seas! Didn’t need to stress at all!!

Thank you 1 Cover for your help. The team were extremely helpful during the whole process from getting the policy through to the claim processing. They gave very clear guidance of what we needed to do and what documentation was required and the resolution and payment were very smooth and promptly done. I will definitively use then again for both my business and holiday travel. Thank you.

I was very disappointed with 1 Cover response, first call the guy advised he didn't know and couldn't help me as it was a weekend I would have to call back on a week day to have my questions answered after my passport was lost. When I was able to call back on Tuesday 4 June, 3 days after my flight left, I was told that dispite my having a comprehensive policy, that there was no cover for lost passport and you wouldn't cover me for a replacement passport or 1 x airfare so I could catch up my trip a few days late. I have insured with you for years and you have let me down. Consequently I missed the entire trip.

I arranged cover online for my partner and I for a short break away. the price for the cover was very competitive and easy to arrange.<br/>I can't comment on any claims experience because thankfully we didn't need to make a claim!

The insurance consultant listened to my needs regarding the countries I was visiting and handled everything quickly with expertise. I was very impressed and recommended 1Cover to my travelling companion.