Info
October 2019
Info
October 2019
Rangi
October 2019
Really simple interface to purchase and claim process was easy. Only had to claim once having bought many policies over the past couple of years - quick response by 1Cover.
Leannesadler7
October 2019
We had to call doctors in Dubai for our 8 year old son and I first rung your 0800 number (at 4.30am Dubai time) to make sure we were fully covered. Your very helpful operator told me that we were fuilly covered to do "what we had to to". this was a very large relief. Our costs came to $3,500 so was a burden. On our return your claims team were nothing less than awesome and made the process very seamless. Thank you
Bridsonlynn
October 2019
Our past decade of travel has been consistently covered by 1Cover. Fortunately, only one claim in all of that time, but no issues on having it handled. 100% confident that our health and travel needs are protected when buying this coverage.
Jgibson
October 2019
As the documents were too large to send by email, we couriered them to your Claims Office in Queensland but they were not uplifted for several days. Once they were, your responses to our claim were speedily dealt with. Much appreciate and we will definitely use 1Cover again and recommend your services to friends.
Philheron61
October 2019
The overall coverage offered was most satisfactory and of good value. However, our trip involved continuous bicycle touring (panniers, tents etc) and absolutely no cover was available for the bikes which was disappointing given the significance the bikes had to our travelling.
Mickey2040
October 2019
The staff was really helpful when contacted, they were happy to help and looking for ways to assist the nurses are very capable and will not take chances if they are not sure about certain symptoms they would advise you to visit the doctor's rather than misdiagnose.<br/><br/>Highly recommended
G.erueti
October 2019
This insurance was recommended by a friend the response from travel insurance was swift when I needed to ask questions to classify things the help person was wonderful being my first time it was so easy. Will definitely recommend this insurance such a peace of mind and definitely will use again.
Edthemilkman
October 2019
One Cover will always be our number one cover for travel insurance...Have used them a few times now and after lodging our first claim for a car incident in Tahiti they were very prompt and no problems what so ever..Also calling them for a specific insurance we needed in Tahiti was so easy and the correct insurance cover was emailed to me immediately..The price for their packages are second to none and they have excellent cover so you really do have peace of mind..Thankyou again One Cover...next trip Hawaii August 2020..looking forward to signing up again.
B.newdick
October 2019
Multiple contacts, file not always updated. Post discussions or emails, Your online claim team made our straight forward claim incredibly difficult!
Daveandtheresa
October 2019
Our claim was very simple but we found the process was very easy and had very quick responses from the 1 cover staff. Everything was done by email and we rate the service we have had very high. Would highly recommend your insurance to others.
Daveandtheresa
October 2019
Our claim was very simple but we found the process was very easy and had very quick responses from the 1 cover staff. Everything was done by email and we rate the service we have had very high. Would highly recommend your insurance to others.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for up to $1,500 for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess from $200 to $100.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
1Cover doesn’t provide protection from insolvency.
You may be able to buy a policy if you are not a New Zealand resident. Make sure you read the Policy Wording to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in New Zealand. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in New Zealand for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
Auckland
14 days
I have used 1Cover for international travel insurance for over 10 years travelling annually to Europe. Their comprehensive package is great value, the staff are friendly and helpful, and if I have ever needed to claim, this has been actioned by them very quickly and payment made straight to my bank account. Cannot fault them. Highly recommended.