Anne
December 2019
Anne
December 2019
Crb
December 2019
Always there to support us, peace of mind on all fronts is essential when travelling and 1 cover meets the requirements!!
Jacindabranson
December 2019
Love having you guys as part of my travel insurance, was super easy to use and was straight forward with all the information I needed and how they would be able to help me.<br/>Thankful I didn’t need it. Was a stress free 3 week trip to America knowing I would be in safe hands.<br/><br/>Thank you 1cover!
Lynne.paul.sinclair
December 2019
At first we tried to fill in the form on the net but gave up. That would be a good way if there are no previous medical conditions. <br/>Obviously these responses are monitored and we received a phone call. It was so much easier to speak with someone on the phone, if memory serves us correct he agent was Hannah. She guided us through the process. We ntend to use this service again.
Suellendon
December 2019
Unfortunately my neice whose name was on our policy and travelled with us spilt a glass of water at a cafe on her phone - it is now not working (2 year old iphone8+) - we went into a phone repair shop in Melbourne and did everything they asked of us to try and fix it - and as we were leaving the next day we decided to wait till we returned to NZ to have any repair done - we called one cover and were told we are not covered for the phone as there are so many claims for water damaged phones and to call apple - we called apple and they also said they can't help - very unhappy as so unsure now what is and what is NOT covered in the policy. disappointed customers
Robyn.warrendass
December 2019
I had an accident while overseas and 1Cover approved the claim less than 24 hrs after submitting it.<br/>Recommend 1Cover whole heartedly.<br/>Best price and service ever.
Gackson
December 2019
I am happy with the claim experience. I thought the $200 deduction too high. My last claim from another company they did not make any deductions.<br/>Regards Graham Jackson
Sheilaskidz
December 2019
I have never had to make a claim. I think loyal customers should get discount. I have used this company for many years.
Les.syd
December 2019
Lesley had an accident early in our holiday. On contacting 1 Cover for help and assistance, we found that everyone was able to guide us Through and made telephone and email contact to keep on board with us. Their help in getting wheelchairs and a Business class seat on our homeward journey was much appreciated and we were very grateful. <br/>They offered first class care. Thank you so much.
Bundle1963
December 2019
I shopped around, and couldn't find travel insurance that suited our requirements. Then a friend said, to try 1 Cover. Excellent.
Suerussbrown
November 2019
The process of purchasing Cover1travel insurance for our trip to Australia was once again made easy due to access to your on line site. Prices were very competitive although cost was not the main reason we chose this cover. Our prior experience will always make us use your company.
Drjillchrisp
November 2019
Professional and quick response. Accessible and easy to use. I regularly travel out of New Zealand for work and have found 1 Cover to be the best insurance company for my purposes.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for up to $1,500 for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess from $200 to $100.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
1Cover doesn’t provide protection from insolvency.
You may be able to buy a policy if you are not a New Zealand resident. Make sure you read the Policy Wording to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in New Zealand. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in New Zealand for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
Auckland
14 days
I was a bit disappointed when I came down with a very contagious vomiting & diarrhea bug the day of my flight to the UK & the airline I was booked with didn't have another flight for 2 days which meant I'd miss my next booked flight & hotel booking in Copenhagen for a 60th birthday. The trip all up was only for 12 days including flying, with work & family commitments specially at this time of the year wasn't possible to delay. Birthdays aren't covered, the point should be that no one would want me risking flying & infecting plane loads of people - it was no short flight. I did delay by 24 hours & had to pay for another return flight. Pleased I wasn't dependent on your insurance.