Olalhopping
May 2017
Olalhopping
May 2017
Mcelhinneyl
May 2017
Never had a problem requiring a claim but confident that if/when I do it will be dealt with professionally.
Syana22
May 2017
1 cover is so easy and what you pay for it is very affordable. Will always be my number one when we're travelling. We don't even bother searching for other options.!!
Mcelhinneyl
May 2017
I have used 1Cover often but have never had to claim. There must be a Guardian Angel watching over 1Cover customers!!
Marilyn.fallis
May 2017
Once my trip had commenced I needed to extend my travel policy. With 1Cover it was no problem. My emails were answered promptly and the cover extended.
Barnettjane
May 2017
We've used 1 cover in the past and will do so again - the cover you get for the money is excellent so it's really good value. Great to also get an email on our return asking if we had any issues/claims. Although we didn't, I have no doubt that they would have been handled well.
Moojensen
May 2017
While overseas I changed my travel plans and added a trip to Singapore. The customer service team were fantastic and updated my travel cover via email. It was simple and hassle free. Thanks heaps to Miller and Kerry!
Disincl
May 2017
Travel Insurance if choice now. Recent holiday in Fiji was a great success and no need to claim anything but good to know that 1Cover was with us all the way! Have had a previous claim with 1Cover and this was sorted with minimum fuss and to my complete satisfaction.
Kodyn
May 2017
Straight forward and affordable company, and when It came to claiming was an absolute breeze - very much appreciate it!
Sharpmd
May 2017
In general, my experience has been ok. The customer service has been good and the response on my claim that I made was very good. What let them down was the misleading way in which they advertise how much you are covered for. Unless you carefully read the terms which aren't shown clearly when buying the coverage you may be left short changed. It states with their comprehensive coverage that you have $15000 of luggage and personal effects coverage. I had a phone, watch and cash stolen which came to a total value of 3200 roughly. They ended up paying out 1900 due to to coverage limits that they have on individual items which once again is not stipulated when you're on the buying page, you have to read their terms very carefully. Will not use again based on this experience unless they are interested in touching base to look at assisting further.
Newtons
May 2017
Sure, us "oldies" are more liable to claim from falls and illness etc, but we don't do all those crazy adventure sports that the young do. I feel that the loading for us oldies is unfair. We are going to Aussi on June 14 for 4 months. Would you like to quote?<br/>Regards,<br/> Keith & Glenice Newton.
Demdm
May 2017
Website link is user friendly. Customers can easily navigate and see the cover. The multi-trip is also easy compared to other insurance.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for up to $1,500 for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess from $200 to $100.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
1Cover doesn’t provide protection from insolvency.
You may be able to buy a policy if you are not a New Zealand resident. Make sure you read the Policy Wording to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in New Zealand. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in New Zealand for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
Auckland
14 days
1Cover is who I use when wanting Travel Insurance. They are affordable and their Cover plans are very comprehensive so I always know that should the need arise I will be looked after.