Bruceb
June 2017
Bruceb
June 2017
Aimsontour04
June 2017
So very simply, just send my receipts in and had an email back within a few days with the approval.
Kuri
June 2017
Very easy to take out. Even with the extra work of adding pre existing conditions it was no problem. I have recommended 1Cover to friends.
Parag.m18
June 2017
value for money, but when it comes to claiming the value paid off is not reasonable. My $300 worth of Rayban claimedand I get a pay out of $113 even thought thet were 3years old how can i repair or replace it with a similar rayban for that price. I feel payout should be realistic keeping in mind the cost to replace if repairing is not an option with certain items. Everyone knows everything is not repairable. I am sure 1cover could have done better. This was my 2nd travel cover purchased within 6months. Would have really scored more if a relaistic price was paid for my Rayban..
Sharpshooter
June 2017
We are happy to endorse 1 Cover as we have used them many times over the years (no claims yet !!). Friends we know have used 1 Cover and have had no issues with any claims they have had. One friend had to fly back to NZ after a family death and they cannot speak highly of 1 Cover with the help they received from them
S.read
June 2017
easy online and simple website .<br/>great email and txt confirmation.<br/>good rates for the coverage options.<br/>coverage options were sensible .<br/>very suitable for my Australia trip.
Weeblackpearl
June 2017
If anything you were too quick to settle the claim. I had forgotten to note that the amount claimed was in Aust.$ - we were paid out the amount in NZ $.<br/>still quite happy with the cover though.
Singingfox
June 2017
Forwarded all necessary paperwork via email & refund was paid within 1 week - thrilled!! thanks. Travel insurance was well used this time!!!
Cathill
June 2017
I found my claims process very efficient and helpful all done by email. I did not send all the info and got help on what I needed to do to complete the claim process
Margaretdempsey
June 2017
This is the third time I have used 1 cover and it is excellent cover for over 70's I have had no reason to put in a claim so cannot comment on that
Elsienaomiblackman
June 2017
I have been traveling my whole life and more recently have been living overseas. This has by far been the best experience I have had with any insurance company—I can't say enough good about 1Cover and recomend them to all my loved ones.
Gwilp
June 2017
While in Melbourne last week we sighted taxis advertising your brand on the rear boot of their cabs. They really stood out and made a very clear statement. Well done as we rate your brand as the best in the travel industry of which our Travel Agency Franchise is very aware of . We make this statement having traveled 6 times around the world. Visited 76 countries and done in access of 30 trips abroad.<br/>Regards,<br/>Graeme & Irene Percy
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for up to $1,500 for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess from $200 to $100.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.
1Cover doesn’t provide protection from insolvency.
You may be able to buy a policy if you are not a New Zealand resident. Make sure you read the Policy Wording to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in New Zealand. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in New Zealand for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457. HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
Auckland
14 days
Have used 1Cover a number of times now and found them quite easy to deal with on the odd time I have had to make a claim.<br/>The one thing I would like 1Cover to look at is their initial reply email when making a claim. If you send some but not all of the details required for a claim the response asks for the information again