Travel Insurance Reviews

We didn’t have any issues so didn’t need to claim for anything over our 6 weeks in the States. However , it’s was Nice to know that if either of us had suffered an accident or loss, we would have been covered. And this group is one of a few who cover motorcyclist riding overseas . Thank you

Your webite was easy to use. It offered cover and premium options. The email contact before, during and after the trip was reassuring. We will use your services again.

Didn't need to make a claim but were helpful with a query that was replied quickly. Cheap insurance for what i wanted.

Amazing customer experience all round. Great value for money for our family of four. Provided peace of mind while travelling and our son happened to have a nasty accident while we were away. Called to check if I needed to claim while still on holiday and was told to relax and enjoy my time away and claim when I was safely home. Claims process was easy, fast and trouble free. Thanks TINZ- already planning the next holiday!

Good to get a return home emaIl with a link should a claim be neccessary. Fortunately I have not needed to claim though impressed with TINZ making first approach if needed..

We have used TINZ for the past two years after discovering that your comprehensive policies were the best value for our USA and Hawaii trips. Unfortunately last month, we had to cancel a much anticipated family cruise due to a family bereavement, and we found your customer service to be outstanding. The claim for our cruise cancellation fees was approved within 24 hours and we received payment 4 days later! Thank you again for your team's exceptional customer service.

It was a very mediocre experience. You get 2x emails for what you pay, especially if you don't end up needing help from TINZ.

We have used TINZ in the past and had to make a claim two times for dramas we encountered. There was zero hassle getting the claim processed and was very timely. The latest trip to Bali we used TINZ again but thankfully had no issues but always confident having TINZ as a safety net. Great work

Very easy process to get travel insurance online that suited our needs. Thankyou. Maybe a discount or rewards system for loyal customers would be appreciated and attract further clients.

Fast and easy to arrange. Glad I didn't need to use it but knowing I was covered made for a stress free trip

Difficult to get hold of, only responded to 2nd email after a week of waiting, unable to contact by phone whilst overseas.

Were then unable to add a newly acquired more expensive item to our policy

Avoid, unreliable and unreasonable

Hubby and I had to travel to Hawaii on holiday for 9 days..had previously enquired about travel insurance through many agencies. TINZ was by far the cheapest and easy to apply online. Will definitely recommend to family and friends