Travel Insurance Reviews

Our travel insurance reviews are here to help! Get the inside scoop on everything from claims handling to customer experience. Simply use the search box above to see what real customers think about their travel insurance.

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Very Long Process

| | 0 comment Reviewed by Diane on 17 March 2021, 05:05 AM

We bought our insurance with TINZ. When our luggage was delayed in NY the lady on the phone was very... Read more

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Excellent service

| | 0 comment Reviewed by Ursula Murphy on 17 March 2021, 05:03 AM

From to start to finish of the claim, was an easy process, I needed help with certain issues and it w... Read more

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Excellent service

| | 0 comment Reviewed by Ursula Murphy on 17 March 2021, 05:03 AM

From to start to finish of the claim, was an easy process, I needed help with certain issues and it w... Read more

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Excellent service and competitive pricing..

| | 0 comment Reviewed by John & Chris Buckby on 17 March 2021, 05:02 AM

We have used TINZ several times for overseas trips.
Needed to make claim for medical and delayed ... Read more

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Covid 19 response

| | 0 comment Reviewed by Jo Seddon on 17 March 2021, 04:59 AM

My cancelled travel due to the current pandemic was not covered by my policy however TINZ gave me a c... Read more

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The best travel insurance in NZ

| | 0 comment Reviewed by Aimee on 29 April 2020, 22:07 PM

I initially chose the Comprehensive Plus cover because it was the only insurance policy in NZ I could... Read more

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I was really satisfied with the outcome thank you!

| | 0 comment Reviewed by Siobhan Patterson on 20 April 2020, 14:29 PM

I had difficulty getting through to the claims department in NZ. The Australian medical advisor from ... Read more

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check Verified Review Helen Walker was invited by TINZ to write this review.

As I did not have to claim it is not possible to comment

| | 1 comment Reviewed by Helen Walker on 15 April 2020, 15:04 PM

Your service is very efficient and I believe it is really good value. Always puts the mind at rest. Read more

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check Verified Review Helen Walker was invited by TINZ to write this review.
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check Verified Review Gillian Selman was invited by TINZ to write this review.

Complete waste of money

| | 0 comment Reviewed by Gillian Selman on 15 April 2020, 15:04 PM

Our trip was booked November 2019 and travel insurance purchased at same time with TINZ.
Trip did... Read more

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check Verified Review Gillian Selman was invited by TINZ to write this review.
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check Verified Review David Connell was invited by TINZ to write this review.

Good value

| | 1 comment Reviewed by David Connell on 15 April 2020, 15:03 PM

Was very pleased with the value of the policy offered, the price of the policy, the follow up and wil... Read more

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check Verified Review David Connell was invited by TINZ to write this review.
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check Verified Review Jude Scott was invited by TINZ to write this review.

Easy

| | 1 comment Reviewed by Jude Scott on 15 April 2020, 15:02 PM

Easy process to get the insurance with little to no hassle and price wise definitely competitive. Wou... Read more

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check Verified Review Jude Scott was invited by TINZ to write this review.
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check Verified Review JOHN THREADGILL was invited by TINZ to write this review.

Rang the helpline to ask something...

| | 0 comment Reviewed by JOHN THREADGILL on 15 April 2020, 15:02 PM

Didn't get through. Same song over and over and over and over again. Gets super-tedious quickly. ... Read more

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check Verified Review JOHN THREADGILL was invited by TINZ to write this review.
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