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My claim was handled quickly and fairly. At first I was told no excess would apply to my particular c... Read more
Although some effort was required gathering the information together to make the claim, this problem ... Read more
Service was great and clear to what was happening and what i needed to do.
Made the claim p... Read more
1cover says: "Our aim to give customers a personal and stress-free claims experience." and it... Read more
The emergency claims enquiries team and nurse were excellent. I always felt supported. The whole proc... Read more
Our flight was delayed one day due to fog. Claim paid quickly and hassle free for both food and taxis... Read more
I found it easy to deal with as long as you can provide the proof needed I can't see anyone havin... Read more
I switched to 1 Cover for my travel insurance after an awful claim experience with Southern Cross abo... Read more
Had trouble calling from overseas. I called the right number the IVR option wouldn't recognise th... Read more
Appreciate having cover at age 79 and pleased to be able to talk to actual people on the phone when n... Read more
Still waiting for a promised payment which is less than half of what I claimed. I did not expect an a... Read more
One cover have been terrible to deal with from the start. When I required assistants overseas I was t... Read more