Travel Insurance Reviews

Our travel insurance reviews are here to help! Get the inside scoop on everything from claims handling to customer experience. Simply use the search box above to see what real customers think about their travel insurance.

Compare Travel Insurance Travel Insurance Reviews

Search all reviews:

Overall rating
Overall rating
check Verified Review John Cameron was invited by 1Cover to write this review.

Good value, efficient and fair.

| | 0 comment Reviewed by John Cameron on 09 August 2016, 21:44 PM

My claim was handled quickly and fairly. At first I was told no excess would apply to my particular c... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review John Cameron was invited by 1Cover to write this review.
Overall rating
Overall rating

claim for delayed flights

| | 0 comment Reviewed by Robert Morris on 09 August 2016, 21:34 PM

Although some effort was required gathering the information together to make the claim, this problem ... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating
check Verified Review Madhukar Narain was invited by 1Cover to write this review.

Very fast and efficient service!

| | 0 comment Reviewed by Madhukar Narain on 09 August 2016, 21:24 PM

Service was great and clear to what was happening and what i needed to do.

Made the claim p... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review Madhukar Narain was invited by 1Cover to write this review.
Overall rating
Overall rating
check Verified Review Reginaldo Jose De Azevedo was invited by 1Cover to write this review.

Absolutely stress-free claim

| | 0 comment Reviewed by Reginaldo Jose De Azevedo on 09 August 2016, 20:06 PM

1cover says: "Our aim to give customers a personal and stress-free claims experience." and it... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review Reginaldo Jose De Azevedo was invited by 1Cover to write this review.
Overall rating
Overall rating
check Verified Review Elise Whitson was invited by 1Cover to write this review.

Personable & quick

| | 1 comment Reviewed by Elise Whitson on 04 August 2016, 14:33 PM

The emergency claims enquiries team and nurse were excellent. I always felt supported. The whole proc... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review Elise Whitson was invited by 1Cover to write this review.
Overall rating
Overall rating

Excellent service flight delayed with fog

| | 1 comment Reviewed by David Buxton on 29 July 2016, 12:05 PM

Our flight was delayed one day due to fog. Claim paid quickly and hassle free for both food and taxis... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
Overall rating
Overall rating
check Verified Review Gary Harvey was invited by 1Cover to write this review.

No problem insurance cover

| | 1 comment Reviewed by Gary Harvey on 29 July 2016, 11:41 AM

I found it easy to deal with as long as you can provide the proof needed I can't see anyone havin... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review Gary Harvey was invited by 1Cover to write this review.
Overall rating
Overall rating
check Verified Review Andre Van Der Spuy was invited by 1Cover to write this review.

Human response to Travel Woes

| | 1 comment Reviewed by Andre Van Der Spuy on 29 July 2016, 01:40 AM

I switched to 1 Cover for my travel insurance after an awful claim experience with Southern Cross abo... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review Andre Van Der Spuy was invited by 1Cover to write this review.
Overall rating
Overall rating
check Verified Review Eloise Herlihy was invited by 1Cover to write this review.

Getting all the paper work through from overseas was difficult

| | 1 comment Reviewed by Eloise Herlihy on 29 July 2016, 01:03 AM

Had trouble calling from overseas. I called the right number the IVR option wouldn't recognise th... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review Eloise Herlihy was invited by 1Cover to write this review.
Overall rating
Overall rating
check Verified Review Clement Courtney was invited by 1Cover to write this review.

Claim straightforward n hassle free.

| | 1 comment Reviewed by Clement Courtney on 28 July 2016, 21:36 PM

Appreciate having cover at age 79 and pleased to be able to talk to actual people on the phone when n... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review Clement Courtney was invited by 1Cover to write this review.
Overall rating
Overall rating
check Verified Review Peter Stevenson was invited by 1Cover to write this review.

Frustating

| | 1 comment Reviewed by Peter Stevenson on 19 July 2016, 20:35 PM

Still waiting for a promised payment which is less than half of what I claimed. I did not expect an a... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review Peter Stevenson was invited by 1Cover to write this review.
Overall rating
Overall rating
check Verified Review Stephanie Maree Jane Harkerss was invited by 1Cover to write this review.

Worst insurance experience

| | 1 comment Reviewed by Stephanie Maree Jane Harkerss on 18 July 2016, 12:01 PM

One cover have been terrible to deal with from the start. When I required assistants overseas I was t... Read more

Overall rating
Overall rating
Customer Experience
Claims Experience
Value for Money
check Verified Review Stephanie Maree Jane Harkerss was invited by 1Cover to write this review.
Loading Quotes

Loading Quotes...